JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
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The perfect tool for the job
What do you like best about the product?
JumpCloud offers us peace of mind. With its centralized user administration capabilities, we can easily and securely grant access to business resources to all authorized users. It's a great alternative to traditional access control systems, as it allows us to maintain security even when we're not in the same physical space. It's a reliable tool that ensures our operations run smoothly and efficiently.
What do you dislike about the product?
I dislike that JumpCloud does not have a more robust system in place for authentication and authorization of users. A great option would be to have the option to tie into an approval process or workflows to ensure that only approved users are able to access the system.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the problem of providing secure and efficient access to programs and data for all employees. By streamlining the onboarding process and continuously introducing new features, it is helping organizations save time and resources.
JumpCloud - our favorite service
What do you like best about the product?
I'm grateful for the convenience that JumpCloud provides in terms of remote machine management. Its impressive response time, excellent customer service, and accommodating feature requests make it a great tool to streamline operations in the current times. One of the features I find quite useful is the possibility of running scripts from remote machines.
What do you dislike about the product?
It is impossible for me to say anything negative about JumpCloud. I have always been pleased with their prompt, knowledgeable, and helpful customer service.
What problems is the product solving and how is that benefiting you?
Administration of users and devices presents no problems. The company also uses JumpCloud for inventory management. Having the ability to set rules for specific devices is a fantastic feature. We discovered that the greatest benefit is the amount of time saved. The consolidation of formerly disparate functions into a single program has provided the greatest benefit to our business.
The best product for IT
What do you like best about the product?
We love JumpCloud for its modern and intuitive interface, centralized single sign-on service, and comprehensive documentation and support team. The team will stay in touch with you whenever an issue arises to ensure it is handled appropriately. This commitment to customer service makes JumpCloud an invaluable asset to us.
What do you dislike about the product?
I'm only concerned about paying for a more expensive plan if I import many users.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the problem of account management and device configuration. With JumpCloud, I no longer worry about manually creating multiple accounts or configuring new devices. As a result, I can focus on more urgent tasks instead of wasting time and energy.
One of the best cloud directories manager
What do you like best about the product?
The most significant upside of using JumpCloud is that our organization can use multiple cloud directories, sync them, and import the contact to our system.
What do you dislike about the product?
Creating a custom integration link with HR directories is difficult and keeps showing errors. Thankfully the support team manages to help with it.
What problems is the product solving and how is that benefiting you?
JumpCloud has all management setting for devices, passwords and directories. It combines all the management into one platform for quick access.
JumpCloud: A convenient management platform
What do you like best about the product?
I love that JumpCloud allows us to centrally manage multiple operating systems, including Windows, macOS, and Linux. I'm incredibly excited about its capabilities for SSO and policy groups - key elements for a successful business. Moreover, our IT department is grateful that we can sync AD with it! And the best part? JumpCloud's cloud platform significantly reduces the IT team's time and resources on repairs and maintenance, allowing them to direct more of their efforts to more productive activities.
What do you dislike about the product?
Setting up jumps user accounts, modifying settings in bulk, and other complex tasks require technical knowledge, so it may be easier for less tech-savvy users to take full advantage of the platform with additional support.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the problem of unreliable server availability by providing a reliable, secure, and scalable platform that can be relied upon to deliver consistent performance across all workloads.
Useful tool in my data science projects to manage virtual machines and servers.
What do you like best about the product?
I use JumpCloud to control all of my machines and servers as well as those of my team members. It works with JumpCloud and is available for PC, Mac, and Linux. Software management and command execution can be easily performed from a central location. Existing customers can also benefit from JumpCloud, which improves data security and streamlines operations. Because the user isn't as tech-savvy as I am, I handle all maintenance for the Linux machine in particular. Because these machines frequently store sensitive customer information, SSO functions significantly improve their security.
What do you dislike about the product?
I can currently complete my tasks using JumpCloud. I don't have much to complain about because I haven't found any lacking features. Additional tools for app administrators would be greatly appreciated.
What problems is the product solving and how is that benefiting you?
I'm able to help my coworkers (an AI development team and a group of scientists) with their IT needs thanks to JumpCloud. They are more comfortable using the machines, and I can assist them with safe login while performing routine maintenance. JumpCloud helps the current user with the extensive maintenance required to keep the Linux machine running smoothly.
Excellent security and password manager
What do you like best about the product?
Access management is the best quality by JumpCloud as they provide several ways for organizations to strengthen security.
What do you dislike about the product?
We need more fluidity and easy access to the system from a mobile device. For now, it can only be accessed by a computer.
What problems is the product solving and how is that benefiting you?
It helps us to manage and distribute different roles with adequate access to what they are authorized. It gives more security and makes sure no confidential information leaks.
It management with CloudJump
What do you like best about the product?
It helps manage our system login password authentication and the device configuration with the system.
What do you dislike about the product?
We need help from the dev team to configure our MDM, as the setting for the onboarding process is confusing.
What problems is the product solving and how is that benefiting you?
JumpCloud elevated our security and privacy for identity management and ensured users complied with the policies.
Great security for user identity and access
What do you like best about the product?
The best with this platform is that the system is based on cloud and web service, which our administrators can access remotely and make changes from any devices they use.
What do you dislike about the product?
All the tools are working perfectly to our needs. No dislike from our organization for this software.
What problems is the product solving and how is that benefiting you?
The primary usage for this software is to manage our user authentication and access security. We also use it for device management, which supports Linux, Mac and Windows operating systems.
Great product. innovative and continuously improving
What do you like best about the product?
Ease of use, makes deployments and adding new users very easy. Always releasing new features. Especially for Apple devices, it gives lots of control and management ability
What do you dislike about the product?
not really a dislike but more automation
What problems is the product solving and how is that benefiting you?
ease of deployment of new machines and new users. Also the ability to manage the machines after deployment is pretty awesome
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