JumpCloud
JumpCloud, Inc.External reviews
3,769 reviews
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A Game Changer for IT
What do you like best about the product?
The ease of onboarding users on jump cloud vs using a domain controller on-premise or cloud base. No more having to access a virtual machine to add a user and modify the user account.
What do you dislike about the product?
Its a little pricey per user; usually, enterprise-level companies prefer other cloud domain controllers because of unlimited users. Yes, initial the cost for a cloud domain controller is a lot, but you don't have to worry in the next few years that your company will grow, and so will your AD monthly fees.
What problems is the product solving and how is that benefiting you?
The ease of creating or migrating a AD with our VM.
Jumpcloud has been a great tool for managing a remote workforce
What do you like best about the product?
Jumpcloud is always developing new features for a remote-first workforce.
What do you dislike about the product?
The cost can add up, as the service is on a per user basis.
What problems is the product solving and how is that benefiting you?
Jumpcloud has been integral for managing our directory services, privileged access, single sign on, and user provision services.
Solid MDM product with good support and feature cadence
What do you like best about the product?
JumpCloud is a solid suite of MDM tools. It's been really useful in terms of managing our devices and security across the business.
What do you dislike about the product?
No real downsides. Sometimes the UX can be a little complicated, but it's a powerful tool, so that's to be expected.
What problems is the product solving and how is that benefiting you?
Managing our devices as they come in to the business, installing software and remote management.
They make it easy
What do you like best about the product?
Jumpcloud makes it easy to get signed up and running. It only takes a few minutes to get a cloud-based LDAP server up and integrated into an application. Easier than testing all of the open-source alternatives.
What do you dislike about the product?
Not really a jumpcloud issue, but more of just the issues getting 3rd party applications using LDAP in sync with what jumpcloud sends back and organizes the directory.
What problems is the product solving and how is that benefiting you?
Rather than upgrade on-prem systems, it was easier to go with cloud-based to make it easier to integrate other third-party applications and have all authentication in one place.
My Experiance with JumpCloud
What do you like best about the product?
What do you like best about JumpCloud? I enjoy their support. Always there, always helpful, and willing to pull in more resources when it is over their head to come to a solution that works.
What do you dislike about the product?
I have not found a dislike of jump cloud yet. Maybe i don't have enough time in the day to learn more about what it can do.
What problems is the product solving and how is that benefiting you?
Evolving our business to adopt a standard way of using the computer in a new digital offsite envroments.
Excellent IAM & MDM solution
What do you like best about the product?
JC offers one of the most user-friendly, comprehensive approaches to identity and access management, providing an extensive breadth of features, a plethora of convenient integrations, and highly useful additions like MDM and patch management across the platforms. Implementation is fairly simple for a quick start, but one should pay attention to all the features and their proper implementation.
What do you dislike about the product?
The only disadvantages appear to be limited Linux support (not all distros are supported) and some minor issues with customer support that have been rectified.
What problems is the product solving and how is that benefiting you?
With business processes spread across multiple environments and platforms, JC helped centralise, decrease time spent and improve productivity, thus reducing workload and speeding up overall activities.
one year on Jumpcloud
What do you like best about the product?
easy to use and understand. Efficient to deploy key to servers and flexible configuration.
What do you dislike about the product?
It doesn't remove user from systems and it's not PCI compliant
What problems is the product solving and how is that benefiting you?
Centralized authentication for users
Fantastic System
What do you like best about the product?
We were looking for a solution to get rid of our on premises servers and a better solution for managing our user accounts.
What do you dislike about the product?
I can't really give a good answer to this. We've been using the system for about 6 months and I have no complaints currently.
What problems is the product solving and how is that benefiting you?
The biggest problems that JumpCloud is solving for us are Cloud directory services, Password Policy Enforcement and Software Management. The software managment is probably the most beneficial as it eliminates a lot work for our administrators to deploy new machines without having to install so many softwares.
JumpCloud: A great MDM and IAM tool
What do you like best about the product?
JumpCloud is a very excellent MDM software. It enables you to seamlessly manage multiple devices remotely, and very good with IAM and security plus features SSO(SAML) making it a great experience.
What do you dislike about the product?
I did not really like how the UI did not have any search options for the list of features on the side, it would have made going through the different features more quickly and hassle-free.
What problems is the product solving and how is that benefiting you?
It has helped me in Managing devices, and onboarding and offboarding and connecting different apps through SSO to integrate different profiles like Salesforce. It has also aided me in providing remote support.
Comprehensive support and endless features creates an amazing experience with JumpCloud.
What do you like best about the product?
JumpCloud's extremely knowledgeable and trained support team makes resolve any issue an ease. Rarely do you find a product or company that has such good support. They're extremely attentive and are determined to help you resolve the issue.
Second, they are constantly releasing new features and updating old issues. The ease of requesting features is great.
Second, they are constantly releasing new features and updating old issues. The ease of requesting features is great.
What do you dislike about the product?
Since the technology and how JumpCloud works is quite complex, there are sometimes issues with syncing and passwords. However, their support team was very helpful and tried their best to recreate the issue and provide a solution.
What problems is the product solving and how is that benefiting you?
JumpCloud solves a number of problems. Mainly for us, it provides a centralized system that manages users, devices, and applications. We can import users from Google Workspace seamlessly, add devices to JumpCloud, then bind the user to the device. Then we can assign automatically download applications and even provide SSO login.
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