JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
from
and
External reviews are not included in the AWS star rating for the product.
JumpCloud is the MDM provider you need!
What do you like best about the product?
JumpCloud places everything in one spot and gives me the power to cut off or provide access to any individual or group with just a few clicks. There is an awesome feature that JumpCloud provides which is their "MDM" feature that ensures that the JC agent is installed on all devices in my device fleet. If the agent is uninstalled for any reason, the MDM feature reinstalls it automatically so you don't have to worry about a rogue device! Another is the ability to push various policies to devices and have real-time updates on the posture of those policies. Any time there are issues with any of the policies bound to a device, JumpCloud provides the insight needed to take care of the issue. JumpCloud has saved my company a lot of money since they provide the tools I was paying for separately, such as remote assistance and policy management. I highly recommend purchasing and utilizing JumpCloud as this will provide any IT support specialist or equivalent with all the tools they need to manage their users and devices in one place.
What do you dislike about the product?
Due to the power of this JumpCloud environment, without the proper training, it can be dangerous to make changes without having a thorough understanding of what each setting or configuration will do to the workspace. I had an instance where I synced my company's Google Workspace account to our JumpCloud environment, which locked every employee out of Google and changed their passwords to match their JumpCloud user account information. Again, learn from my mistake and do your research before making changes to your JumpCloud environment! Their support team has been great with providing the assistance I need for figuring these things out and understanding the results of changes before they happen.
What problems is the product solving and how is that benefiting you?
We hosted a different MDM provider before swapping to JumpCloud. This other provider was full of bugs and often would extend the onboarding process from a single day to sometimes five days while I waited on their support team to get back to me. Since using JumpCloud, the onboarding process now takes less than a day since all software and settings can be provisioned directly within JumpCloud.
Great product to fit our needs
What do you like best about the product?
When people leave the company, we can shutoff accounts in one place. It gives us exceptional control over company machines.
What do you dislike about the product?
It's a sizeable lift to get it installed when you have lots of employees.
What problems is the product solving and how is that benefiting you?
Machine and account control across our 36 different brands and 1000+ employees. We can now enforce policies across participating machines.
How it simplifies cloud Security & Management!
What do you like best about the product?
I'm thankful for the versatility that JumpCloud provides with its centralized identity and access management. With just one password, our users can easily control their access to almost any resource, which boosts efficiency and security. Moreover, being cloud-based allows us to manage user accounts from any location in the world - another advantage over conventional solutions! It flawlessly accomplishes what it sets out to do while also allowing me peace of mind knowing everything is taken care of seamlessly.
What do you dislike about the product?
It would be beneficial to provide more options for the users of JumpCloud by adding support for Chromebooks and Windows Package Manager. Additionally, a guide or user-friendly system could help simplify the process of creating custom commands, thus eliminating much trial and error associated with it currently. Such measures would improve overall satisfaction and incorporate our information gathered through remote command systems into Gateway functionality.
What problems is the product solving and how is that benefiting you?
Organizing employees into groups with the help of JumpCloud can make user authentication and program access more accessible than ever before while also making it more straightforward for companies to fulfill their users' demands. Additionally, introducing new features or updates to existing programs is becoming hassle-free shortly.
Directory System without the Hardware Headaches
What do you like best about the product?
I like how the directory-as-a-service model allows for the central management of credentials, devices, software, policies, and distribution without the maintenance of having on prem servers. This has been our answer to connecting all of our devices and credentials, so that there is uniformity between the different platforms used.
What do you dislike about the product?
So far, there has not been much to dislike. I think that they are growing so if there is anything that could be better, it is the development of new features within the system. As mentioned, these are being added.
What problems is the product solving and how is that benefiting you?
Jumpcloud is benefiting our organization in central management and uniformity in credentials. When you are using multiple platforms, having that uniformity helps with the simplicity of logging in and saving time trying to remember or searching for credentials. Additionally, when SSO is implemented, it allows our users to just click and move on.
Jumpcloud is very good tool for the access management
What do you like best about the product?
The security part I love it. Also the AD features are also very good.
What do you dislike about the product?
I do not dislike, but i don't like the UI of the Jumpclod and the colors of the UI.
What problems is the product solving and how is that benefiting you?
Jumpcloud is very useful for AD and MDM solutions for us.
Very easy solution to AD cloud
What do you like best about the product?
The product is very simple and powerful. We started to use JumpCloud to solve our SSO Login with google and AD. The solution is fantastic and help us to centralize our information and very easy to support our internal client.
What do you dislike about the product?
The sync when the user changes his password in google account. The user makes some confusion.
What problems is the product solving and how is that benefiting you?
JumpCloud help us to solve our AD Login with Google Business, very easy to integrate and the cloud solution is amazing.
ótimo
What do you like best about the product?
100% user-friendly platform that is easy to use and organize.
What do you dislike about the product?
I believe there is a lack of interaction with the Linux operating system.
What problems is the product solving and how is that benefiting you?
software update and security patches
Awseomwe Tool for Centralised IT Management
What do you like best about the product?
Password Management tool is good
Software Management
Asset Management
Software Management
Asset Management
What do you dislike about the product?
Agent Auto update version some time not working
Need to Improve UI
Need to Improve UI
What problems is the product solving and how is that benefiting you?
JumpCloud is best cloud directory. It helped us to simplify our operations and take control of the environment. The security is very great which helps in setting password and multi-factor authentication.
Awesome Tool for Centralised Management for all OS Platforms
What do you like best about the product?
Centralised Management for all Platforms
MDM
Conditional Access
Access Request
SAAS Management
MDM
Conditional Access
Access Request
SAAS Management
What do you dislike about the product?
Block Radius Wifi
Self Portal Not available
Self Portal Not available
What problems is the product solving and how is that benefiting you?
Centralised Management for all Platforms & Patch updates & Common Password Manager
All in all JumpCloud is a great platform
What do you like best about the product?
It is easy to use and configure.
It is possible to create your own command and use your own profiles.
In case you need support, they are attentive and answer fairly quickly.
It is possible to create your own command and use your own profiles.
In case you need support, they are attentive and answer fairly quickly.
What do you dislike about the product?
It's almost impossible to use the interface on mobile browsers.
The site does not show up well at all, whole parts of the interface are unaccessible even when using "Desktop view" in the browser, which is frustrating.
Another missing feature is the ability to run a command or a batch of commands on a one time basis. Currently I have to add the machine to a device list or command, run the command and then remove the device from the list. I find my self repeating this process many times - which is unnecessarily cumbersome.
The site does not show up well at all, whole parts of the interface are unaccessible even when using "Desktop view" in the browser, which is frustrating.
Another missing feature is the ability to run a command or a batch of commands on a one time basis. Currently I have to add the machine to a device list or command, run the command and then remove the device from the list. I find my self repeating this process many times - which is unnecessarily cumbersome.
What problems is the product solving and how is that benefiting you?
It helps us manage our users and Macbooks / PC machines in a simple and efficient way. The SSO system is also pretty convenient.
The ability to manage IT using the cloud is much more quick and convenient than conventional IT management.
The ability to manage IT using the cloud is much more quick and convenient than conventional IT management.
showing 2,241 - 2,250