JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
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External reviews are not included in the AWS star rating for the product.
Comprehensive and doesn’t take a team to manage!
What do you like best about the product?
JumpCloud is not only a comprehensive IAM/MDM/Directory mgmt platform, but the integration between the components and intuitive UI makes management of the platform easy and takes less hours vs multiple other tools to achieve the same or less result. Oh, and support is great too!
What do you dislike about the product?
JumpCloud isn't necessarily the best option for each of the components but overall it's a very strong option!
What problems is the product solving and how is that benefiting you?
It brings multiple tools into a single UI saving money and time. I also love pulling directory services into this platform bs 100% Azire AD. We use less people for mgmt of these tools now.
Worries-free user management
What do you like best about the product?
The introduction of JumpCloud in a small company like mine, where IT management is only a marginal part of my activities, has allowed me to free up a lot of time from user management operations at the domain level. The benefit was immediate and the product implementation was enthusiastically received by the whole company
What do you dislike about the product?
Many look at the cloud and SaaS with great distrust, considering the fact that you don't have total ownership over the data. Although this is partly acceptable, it doesn't worry me much, having total trust in the provider.
Furthermore, with the support of the API, there is no lock-in, which occurs with the use of many other technologies.
Furthermore, with the support of the API, there is no lock-in, which occurs with the use of many other technologies.
What problems is the product solving and how is that benefiting you?
Even with a numerically reduced team, the management of shared resources and utilities had become a problem. Now, with managed accounts, we have totally revolutionized all our services, implementing, according to our needs, login via LDAP, SSO or OpenID.
Jump Cloud is a complete solution that saves a lot of overhead cost and time !
What do you like best about the product?
The fact that it's a cloud solution and we do not need to do any overhead maintaining servers.
What do you dislike about the product?
The interface could be organized in a more ergonomic way with a better coloured theme
What problems is the product solving and how is that benefiting you?
Jumpcloud helped us reduce our manhours previously allocated to manage equipments across different operating systems.
Easy and support is always available
What do you like best about the product?
Support is always available to help, and UI design is simple and in line with "apple."
Has all the standard RMM capabilities.
Has all the standard RMM capabilities.
What do you dislike about the product?
Random issues that need manual intervention, such as FDE conflicts or random policy application errors
What problems is the product solving and how is that benefiting you?
AD for Mac Mainly
JumpCloud - The best open directory platform.
What do you like best about the product?
The best thing about JumpCloud is it allows managing everything, like users, devices, applications and network
What do you dislike about the product?
SSO pre-configuration is not available for all the service providers
What problems is the product solving and how is that benefiting you?
It provides one centralised platform for easy management instead of having different platforms for idp, mdm etc.
JumpCloud is one of the best tools for IT professionals, I feel safe using it.
What do you like best about the product?
The intuitiveness, ease, and extensive set of tools. As for intuitiveness, it is undoubtedly what I admire most about JumpCloud, the advantage is the ease of insertion of the tool within an organization, as it is easy to move around and teach how to use it.
In relation to the ease of administering the machines, it promotes speed and agility for the initial and end user. And the number of tools makes it possible to concentrate daily use needs in the information technology support sector.
In relation to the ease of administering the machines, it promotes speed and agility for the initial and end user. And the number of tools makes it possible to concentrate daily use needs in the information technology support sector.
What do you dislike about the product?
Only the JumpCloud sales team, as they are not very understanding of their customers regarding values and their real needs.
What problems is the product solving and how is that benefiting you?
Assigning users through the cloud system, controlling password expiration with easy reset by the end user, adding administrator permissions to the cloud account, recording user activity on machines, creating groups by operating system, and sector in which our employee works.
Very simple to use and a very powerfull tool.
What do you like best about the product?
The beatiful GUI is awesome, its clean and confortable to use.
What do you dislike about the product?
Its hard to say that about a very complete console.
What problems is the product solving and how is that benefiting you?
Issues about inventory are much faster to resolv and when we vinculated jumpcloud to our AD, we have the world on the nav.
Managing your DataProjects has never been easier. JumpCloud has you covered!
What do you like best about the product?
At this moment, I use Jumpcloud to manage my current machines and some client machines. It includes a Windows, Mac and Linux machine, which integrates very well with Jumpcloud.
Running commands from one location and managing software is a breeze. Current clients are also included in Jumpcloud, which makes their workflow and security easier.
Especially the Linux machine needs a lot of maintenance, which is something I do for the user, as they are not as tech-savvy.
Also, the SSO features help to secure the machines a lot better, as they contain important client data. (Administration and finances).
Running commands from one location and managing software is a breeze. Current clients are also included in Jumpcloud, which makes their workflow and security easier.
Especially the Linux machine needs a lot of maintenance, which is something I do for the user, as they are not as tech-savvy.
Also, the SSO features help to secure the machines a lot better, as they contain important client data. (Administration and finances).
What do you dislike about the product?
At this moment, Jumpcloud works for my current needs. I have not found any missing features, so there is not that much to dislike.
Maybe the mobile app could add some more features for administrators.
Maybe the mobile app could add some more features for administrators.
What problems is the product solving and how is that benefiting you?
With Jumpcloud, I can help my clients to manage their computers. They have a safer experience in general, and I can help them with their secure login while doing basic maintenance on their machines. Especially the Linux machine needs a lot of extra work, which the current user is not always able to do, so Jumpcloud helps them to keep it running perfectly.
Great and comfortable
What do you like best about the product?
The GUI is easy to use and very interactive, easy to find what you need.
What do you dislike about the product?
When choosing a device or user and doing a change, after saving it close the user\device. and then you need to search for it again
What problems is the product solving and how is that benefiting you?
Full control of my IT environment, manage users and permissions.
Great experience for 1,000 + users from a TI perspective.
What do you like best about the product?
It was. abreeze to setup since it connects greatly to other cloud services, the requirements needed by our department were small. Amazing customer service
What do you dislike about the product?
I think it's a kind of new startup so some native integrations might be missing, some connections.
What problems is the product solving and how is that benefiting you?
It is great for IAM, and also creating a device policy in a fast and non expensive way. having. alot of users who use personal or company devices, must be addressed fast since the beginning and jumpcloud was a good solution.
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