JumpCloud
JumpCloud, Inc.Reviews from AWS customer
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Best Radius apllication
What do you like best about the product?
The UI is very intuitive and easy to use
What do you dislike about the product?
The Jumpcloud authentication app is hard to use for our customers
What problems is the product solving and how is that benefiting you?
Jumpcloud serve as our radius server working with openVPN to grants least access privilege to our backend servers
JumpCloud simplifies user management with its seamless, cloud-based platform.
What do you like best about the product?
The platform makes it incredibly easy to manage users, devices, and security policies from a single dashboard. Its cross-platform support and cloud-based approach mean we can scale without worrying about infrastructure headaches.
What do you dislike about the product?
Can be considered expensive for low utilization.
What problems is the product solving and how is that benefiting you?
Remote mobile device management and user directory.
It was very good until update incident and now I have to reinstall Jumpcloud PM in a daily basis.
What do you like best about the product?
All changes are applied instantly, I don't need to ak users to logout/login to apply permissions and/or credentials added.
What do you dislike about the product?
When a password change, I apply the change for one account, but don't update all the same accounts in different shared folders.
What problems is the product solving and how is that benefiting you?
It's helping us to avoid unauthorized access, using SSO for some applications.
Easy to use, and versatile software for companies with not so tech savvy end users.
What do you like best about the product?
Easy to use for non-tech users. Applications are easy to locate and access all in one place for users. That with the password manager being tied in remove a lot of daily headaches.
What do you dislike about the product?
Weird bugs occurring in password manager software involving auto logins and auto-complete information.
What problems is the product solving and how is that benefiting you?
Keeping track of whats users are completing 2FA, and with the new AI updates its even easier.
Seamless SSO Integration That Simplified Our Entire Workflow
What do you like best about the product?
The SSO functionality is incredibly intuitive and robust. Setting up new application integrations is straightforward, often taking just a few minutes. The user portal is clean and simple, which has led to fantastic adoption from our team. They love having one-click access to all their essential apps without juggling multiple passwords. It's a feature that is both powerful for IT and genuinely appreciated by end-users.
What do you dislike about the product?
Some basic features of MDM is WIP and to be released in near future. This could have been there.
What problems is the product solving and how is that benefiting you?
Before JumpCloud, our application management was fragmented. We had users storing passwords in unsecured ways, and onboarding/offboarding was a tedious, multi-step process for IT, creating potential security gaps. JumpCloud centralized all of it. Now, we can provision or deprovision access to all integrated apps from a single console. The primary benefits have been a significantly improved security posture, a streamlined administrative workload, and a much better, more secure experience for our entire team.
Reliable, Flexible, and Easy-to-Manage Directory Solution”
What do you like best about the product?
JumpCloud has been a game-changer for centralizing identity and device management. Its intuitive interface makes onboarding new users and managing devices incredibly straightforward. The ability to integrate seamlessly with multiple platforms and apps—without being locked into a single ecosystem—is a huge advantage. Remote device management is smooth, and the Zero Trust security model gives us peace of mind. The support team is also responsive and helpful whenever we need guidance.
What do you dislike about the product?
While JumpCloud is a robust solution, there’s still room for improvement in reporting, alerting and analytics. Certain advanced configurations can feel a bit limited, and more built-in automation templates would be helpful.
What problems is the product solving and how is that benefiting you?
JumpCloud has helped us centralize and simplify identity and access management across multiple platforms, devices, and locations. Before adopting it, user provisioning and deprovisioning were manual and error-prone, increasing security risks and consuming valuable IT time. Now, we can manage all user accounts, enforce security policies, and control access from a single platform, regardless of device type or operating system.
The remote device management features have been especially valuable for our distributed workforce—allowing us to push updates, enforce compliance, and troubleshoot issues without needing physical access. This has saved countless hours and reduced downtime. Additionally, its Single Sign-On (SSO) capabilities have improved employee productivity and user experience by minimizing password fatigue while maintaining strong security through MFA and conditional access.
Overall, JumpCloud has streamlined IT operations, strengthened our security posture, and given us better visibility and control over our IT environment.
The remote device management features have been especially valuable for our distributed workforce—allowing us to push updates, enforce compliance, and troubleshoot issues without needing physical access. This has saved countless hours and reduced downtime. Additionally, its Single Sign-On (SSO) capabilities have improved employee productivity and user experience by minimizing password fatigue while maintaining strong security through MFA and conditional access.
Overall, JumpCloud has streamlined IT operations, strengthened our security posture, and given us better visibility and control over our IT environment.
It is a good IDP and UEM Tool it can secure and Deploy tools easily
What do you like best about the product?
Integration with Apple and Windows devices with Google IDP.
What do you dislike about the product?
It has limitation on Microsoft IDP it either does entire directory bind or no bind limitations with OU Level directory bind with JumpCloud IDP.
What problems is the product solving and how is that benefiting you?
It is a end to end tools replacing a lengthy tools list from my infra and reducing my overall cost by 3X.
Using Jumpcloud LDAP to manage users in Jira and Confluence
What do you like best about the product?
Ability to have a centralized SAAS tool that can be configured to on-prem tools like Jira and Confluence for users and groups, while the SSO flow is also through jumpcloud is great improvement for us.
What do you dislike about the product?
Documentation was little thin, could have used more API information to test.
Sometimes, when testing, it takes more time to sync.
Sometimes, when testing, it takes more time to sync.
What problems is the product solving and how is that benefiting you?
LDAP, SSO, IAM
Simple and Powerful ITAM tool
What do you like best about the product?
Jumpcloud offers most valuable AD on the cloud with best functionalities across OS platforms, it has changed the way we used to manage the endpoints and users. Also it offers Radius server which can help organiszations to secure their WiFi access to the users with the SAML authentication. Small companies can go ahead with jumpcloud to secure their Endpoints and users.
What do you dislike about the product?
Nothing as such negative about Jumpcloud at present.
What problems is the product solving and how is that benefiting you?
It has helped us to be compliant with Patching, user access, endpoint management.
JumpCloud Cloud Directory Identity Access management
What do you like best about the product?
Its control on Mac Devices and its Device Management, SAML and LDAP and OIDC settings.
Federation with External Directories .
Migration of AD Devices to Cloud a seamless
Customiization of policies and Scripts deployment.
Full control on the Patch Managements expecially on Macs.
Federation with External Directories .
Migration of AD Devices to Cloud a seamless
Customiization of policies and Scripts deployment.
Full control on the Patch Managements expecially on Macs.
What do you dislike about the product?
The Dynamic Identity Governance controls based and the pre-built settings for the same.
Lack of centralized workflow and automation on Offboarding and Onboarding of the resources .
Lack of centralized workflow and automation on Offboarding and Onboarding of the resources .
What problems is the product solving and how is that benefiting you?
Replicating typical AD Envirnment though with limited policies. and option to customize everything.
Federatio to External Directories.
SAML, LDAP, OIDC and RADIUS all in one.
Device Management and Remote MDM a full fledged implementation
Federatio to External Directories.
SAML, LDAP, OIDC and RADIUS all in one.
Device Management and Remote MDM a full fledged implementation
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