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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,437 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Accounting

Love Jumpcloud

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
I like the fact that I can send terminal commands to multiple devices at the same time.
What do you dislike about the product?
How Jumpcloud lacks policies for Linux. How Jumpcloud doesn't have any integration with Ansible.
What problems is the product solving and how is that benefiting you?
Managing devices are different operating system.
Recommendations to others considering the product:
Jumpcloud makes managing servers easy.


    Mike K.

Easy, Feature-rich, Directory-as-a-Service Platform

  • November 16, 2019
  • Review provided by G2

What do you like best about the product?
The integration into just about any device or service is a game changer. Linking devices, to cloud accounts, to networks, all with one ID, is great for clients and companies alike. Policy management for devices is also a helpful feature in today’s world where traditional AD can be more infrastructure than is necessary or desired.
What do you dislike about the product?
I don’t have any major gripes with the service, but improvements with additional layers of permissions and security for users would be ideal.
What problems is the product solving and how is that benefiting you?
Securing devices and users across multiple devices and services. The benefits of increased security, policy management, and account lockout has been very useful in managing large sets of users.


    Jonas T.

It’s done before you even get started

  • November 16, 2019
  • Review provided by G2

What do you like best about the product?
I like that you don’t have to setup your own infrastructure to get started with LDAP. It’s affordable, I am using the free tier at the moment and it was a delight and relief to get started with.
What do you dislike about the product?
At the moment, nothing! I am planning to integrate it into my projects and then I’ll be able to tell.
What problems is the product solving and how is that benefiting you?
The main reason to landed me JumpCloud was centralized access management. This means I am now able to give my team access to systems without having to creat new users.
Recommendations to others considering the product:
If time is a valuable resource to you, and it always is then use JumpCloud


    Computer & Network Security

Best Idea for Small Business

  • November 16, 2019
  • Review verified by G2

What do you like best about the product?
The ability to authenticate from anywhere at low cost
What do you dislike about the product?
Not enough features. Needs more computer management.
What problems is the product solving and how is that benefiting you?
Certificate changes.


    Retail

Radius Server

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
Testing installation is simple and well explained
What do you dislike about the product?
Nothing really. We launched the server pretty quickly
What problems is the product solving and how is that benefiting you?
We want to use radius server for wi-fi connections


    Tina G.

Great software as a service

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
Love that it is a directory as a service....we found nothing else like it on the market. Easy to learn. I like that the password rule sets.
What do you dislike about the product?
The sign on is abit confusing with admin and regular portal. Otherwise you guys are doing a great job. I'm not the main user, I initially set up the account and we have another team member managing with. He has no complaints. I think the only thing I wish it has was use for all the things our dev team needs. We use it for our virtual private servers but would like it for other applications like TFS.
What problems is the product solving and how is that benefiting you?
Easy to onboard new developers and manage them from the dashboard.
Recommendations to others considering the product:
This is the modern approach to directories. It is worth a look.


    Financial Services

Simple and Easy to use.

  • November 15, 2019
  • Review verified by G2

What do you like best about the product?
Integrates Google with physical desktop login to provide a simple single username and password experience
What do you dislike about the product?
Was a little slim in documentation and support initially.
What problems is the product solving and how is that benefiting you?
Single login details across google windows mac and Linux devices. Password management and aenabkea BYOD policy.
Recommendations to others considering the product:
Easy to use, works, robust and secure


    Josh R.

Simple, easy to use time saver.

  • November 15, 2019
  • Review verified by G2

What do you like best about the product?
JumpCloud allowed us to do aware with our "on-prem" directory server and provisioning users is a piece of cake. Whether the system is Windows, Linux or Mac, JumpCloud can handle it all.
What do you dislike about the product?
I would like to see a few pre-populated system commands for IT administrators that do not have the experience to write their own. I would also like to see more system settings for Catalina.
What problems is the product solving and how is that benefiting you?
Provisioning a user and system are a breeze. I can manage our directory from virtually anywhere and JumpCloud's ease of use allows me to quickly train additional staff to help with the daily IT operations.
Recommendations to others considering the product:
Take your time with the free 10 users, build out an implementation plan and take advantage of JumpCloud's knowledgebase.


    Ambrose S.

Awesome tool for managing role-based access

  • November 15, 2019
  • Review verified by G2

What do you like best about the product?
While I came to JumpCloud for the RADIUS and LDAP servers, the systems features are perhaps the most surprisingly useful. All of our servers now run the JumpCloud agent, allowing the right people to access the right servers using their public keys, with a super simple setup. On top of that, I'm able to require TOTP MFA for access to our production environment, which helps immensely with my compliance requirements.
What do you dislike about the product?
JumpCloud is still pretty young as a product, and there are some places where obvious ease-of-use features haven't been implemented yet (like group-based sudoer privileges on different systems). For the most part, I've been able to make those features work via the API, but as the product matures I expect that will get better.
What problems is the product solving and how is that benefiting you?
We are using JumpCloud to:
1) implement password complexity and change requirements across services
2) implement 2fa (including over services that don't natively support it)
3) manage role based access to restricted services
4) provide an SSO portal
5) provide RADIUS server for wifi and vpn access
Recommendations to others considering the product:
Most services we've integrated with don't claim to support JumpCloud (instead listing the more common competitors), but since JumpCloud uses the same SAML approach, it works anywhere any of them work.


    David N.

Great product, great support staff.

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
SSO & MFA, Ease of use via browser. Support access.
What do you dislike about the product?
having to re-connect to Azure AD (O365) on a regular basis.
What problems is the product solving and how is that benefiting you?
SSO & Radius integration with O365 in the cloud.