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Benefits of DaaS
What do you like best about the product?
JumpCloud is a big help in reducing work for System Administrators by taking out patching, server management, and many more daily and monthly tasks.
What do you dislike about the product?
Some of the limitations of the solution as they are features that are coming but with no clear date it makes it difficult to plan
What problems is the product solving and how is that benefiting you?
Freedom of local account management without the need of an always-on VPN.
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Jumpcloud is an amazing product!
What do you like best about the product?
I like how easy it is to control users and machines.
What do you dislike about the product?
I've had a difficult time connecting the radius server functionality to my customers network. I have just recently started looking at taking my clients to that next level though.
What problems is the product solving and how is that benefiting you?
Very fast inexpensive active directory and machine control.
Solves the last step in "moving to the cloud."
What do you like best about the product?
Users have trouble safely keeping track of all the passwords they need regularly, having the ability to synchronize the most important ones under one authority is phenomenal.
What do you dislike about the product?
It wish we had the ability to control local machine user groups using JumpCloud and the ability to grant permissions to a file-share but disallow direct login to the machine. This would greatly improve workflow for file sharing in SMBs.
What problems is the product solving and how is that benefiting you?
Who can log in where and have access to what. New employee needs to access two workstations? Click, click. Done!
Recommendations to others considering the product:
Take a good look at what JumpCloud can do for your organization. With so many services moved to the cloud, sometimes AD is only around for directory and authority. It makes perfect sense to move that to the cloud too!
The Best Lightweight Solution
What do you like best about the product?
Cheap, easy, and surprisingly powerful. When you don't need all the bells and whistles (or extra costs) this is the only good solution.
What do you dislike about the product?
Not as feature rich as it could be, which completely makes sense for the price.
What problems is the product solving and how is that benefiting you?
Jumpcloud makes it almost brain-dead easy to administer passwords and simple policies in a small business environment.
Great identity management for simple cloud deployments
What do you like best about the product?
Very easy for end users to use. Great for integrating with legacy systems (we did a lot of lift-and-shift). It is also an adequate replacement for ActiveDirectory for our remote users, while being easier to deploy and manage.
What do you dislike about the product?
Setting policies can be a little cumbersome: the policy library needs better organization as the number of provided policies have grown.
What problems is the product solving and how is that benefiting you?
JumpCloud has made it very easy for us to move quickly into the cloud. We were able to move quickly into AWS, Google Cloud, Azure, and tie our identity and access needs there with SaaS products. This was much less expensive and more efficient than using any of the identity providers available from the cloud providers directly.
Intuitive design, practical deployment
What do you like best about the product?
Ability to easily deploy accounts for new employees in no time
What do you dislike about the product?
We haven’t discovered any cons to using jumpcloud
What problems is the product solving and how is that benefiting you?
Ability to easily deploy new accounts and permissions across hundreds of devices
JumpCloud Delivers - But Make Sure Someone Technically Strong is Implementing
What do you like best about the product?
Jumpcloud fills the gaps for our small business clients - too small for a large Windows domain environment but too big to just go without proper user management tied to an LDAP. Especially when you add in the SSO options with Office365 and other platforms.
The policies for systems is a decent Windows Group Policy replacement, and critical for small companies without Windows domain but nevertheless want to have Group Policy like control over their workstations.
The policies for systems is a decent Windows Group Policy replacement, and critical for small companies without Windows domain but nevertheless want to have Group Policy like control over their workstations.
What do you dislike about the product?
Jumpcloud is quite technical to implement, really not easy for our Tier 1 support techs to get involved. Really requires higher level administrators to manage. The knowledgebase tells you what you need but is so technical i wouldn't trust anyone below a Tier 3 to follow and implement.
We are a Managed Service Provider and the MSP functionality requires a few hoops to go through, rather than be available right off the bat. I get why they do it (because of the free licenses under 10 users) but as an MSP i'd love to be able to manage all my clients, big and small, under one pane of glass.
We are a Managed Service Provider and the MSP functionality requires a few hoops to go through, rather than be available right off the bat. I get why they do it (because of the free licenses under 10 users) but as an MSP i'd love to be able to manage all my clients, big and small, under one pane of glass.
What problems is the product solving and how is that benefiting you?
BIG help in client environments that are Mac and PC. Tying them under one roof has made Jumpcloud irreplacible for some of our clientele.
Recommendations to others considering the product:
Make sure you have a technically strong engineer/technician available for implementation. Jumplcloud has good documentation but does not hodl your hand, you need to have a grasp on your own of the technically requirements.
Great Application
What do you like best about the product?
Simple way to manage a small office/retail organization. Provides what is needed without a lot of overhead. Makes managing a small staff easy and accurate. Cloud based administration means adjustments can be made from anywhere. Users like that they have the same user experience on the different systems they use. Also, this creates a more productive environment for the organization.
What do you dislike about the product?
It would be nice if there were more Windows policy options. And a bit more user friendly interface in the policy area would be appreciated. Although it may be I just need to be more familiar with Windows policies and therefore would understand what is going on easier.
What problems is the product solving and how is that benefiting you?
Am able to manage multiple Windows systems from one place. Moving or adding users between systems is a simple process. Updating systems or adding user icons or links has become a simple process. Keeping the users experience the same across all the systems they use is possible and relatively easy to do. Our organization is able to focus on the customer instead of being frustrated with the equipment.
Recommendations to others considering the product:
Give it a try, it has a lot of capability. Makes managing a moving target of users easier and provides a level of control / security for the organization. When a user calls and indicates they need to use a different computer it's a simple log into the administration area and assign them to the system they will be using. Presto! Their user credentials are copied over and they are able to log in and start working.
Great all cloud solution
What do you like best about the product?
Not requiring an AD server and replication services.
What do you dislike about the product?
Requiring a long list of local accounts on windows PCs for each person authorized to sign in.
What problems is the product solving and how is that benefiting you?
We wanted to get rid of our servers and replication issues.
Great product and easy to get up and running.
What do you like best about the product?
JumpCloud is easy to setup and allows us to control machine level GPOs and centralize authentication for our users. Also nice that they support 2FA which allows us further enhance our organizations security posture.
What do you dislike about the product?
The JumpCloud agent for OSX works but we have found there are some small problems here and there which cause unexpected issues, it would be nice if the JumpCloud support was more receptive to our tickets instead of putting the blame on another vendor and having us jump through hoops even though we never experienced these problems until installing the JumpCloud agent.
What problems is the product solving and how is that benefiting you?
We have been able to remove shared logins for our internal infrastructure whilst being able to give users relevant access and permissions when required, JumpCloud is also helping us out a lot with ticking a lot of boxes required for SOCII audit.
Recommendations to others considering the product:
I would highly recommend considering JumpCloud it has a lot of features a lot of the other vendors don't have and for the price it makes sense to at least evaluate JumpCloud
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