JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
from
and
External reviews are not included in the AWS star rating for the product.
We were looking for a Post AD Environment and found it at jumpcloud
What do you like best about the product?
the fact almost any thing can be used with it was a huge advantage as we have laptops and servers on all kinds of OS
What do you dislike about the product?
just the command structure been quite easy to tag the wrong assets but will work around it
What problems is the product solving and how is that benefiting you?
post AD environment giving us Azure like features with out the microsoft headaches
Supeeerrrrrrrr IAM
What do you like best about the product?
Best alternate to active directory, for admins easy to integrate, for users easy to use.
What do you dislike about the product?
The user portal needs to be more intuitive.
What problems is the product solving and how is that benefiting you?
With the complex ecosystem of various SAS products and endpoint authentication, JC provides a single service of IAM supporting SSO, Radius, LDAP everything which gets integrated with IT Infra so easily.
Not perfect - But good
What do you like best about the product?
I think the thing that I like the most is that the service generally works the way that it's designed and it's fairly easy to navigate thru the user interface.
What do you dislike about the product?
It's hit or miss when it comes to managing macs. We only have a few in our environment and they are always the machines having issues. I'm also not crazy about how they keep adding features, when I wish that they would expand on some that they already have.
What problems is the product solving and how is that benefiting you?
We use it mainly for the active directory account function as we do not have an ad server. This is fairly simple to keep up and we don't have to maintain a server.
Easy to understand
What do you like best about the product?
GUI is user friendly. Options are easily available.
What do you dislike about the product?
We are testing for our environment. We need to test what is not working.
What problems is the product solving and how is that benefiting you?
Advanced MDM
Best windows MDM experience
What do you like best about the product?
Jumpcloud makes it incredibly easy to deploy Windows Devices. I can have machines ready with device groups, application deployments, and policy groups in a few clicks. In addition to this, they have a plethora of premade policies to deploy and add to policy groups without having to custom script them yourselves. I have used it at more than one organization, and would happily choose to again.
What do you dislike about the product?
With Jumpcloud, I cannot use Google SSO as an IDP. This leaves us in a predicament where we have to have Jumpcloud manage the computer password and the user's Google Password. Therefore, Windows users can change their google password and become out of sync from Jumpcloud. This is not a problem with Okta, as okta is allowed to be an IDP. I'd rather not rip out my existing SSO, or purchase a new one to have a clean password experience for our end-users.
What problems is the product solving and how is that benefiting you?
Windows devices are the minority in our organization. However, they took the most time to onboard one with all our manual touchpoints. Furhtermore, once released the device to the end-user, we could not deploy any remote functions. We now have complete control and the ability to run remote commands to fill the gaps.
Works as advertised
What do you like best about the product?
The set up instructions are clear and suppo is responsive and helpful.
What do you dislike about the product?
I wish thr MDM for iOS had more granular controls like JAMF.
What problems is the product solving and how is that benefiting you?
I was able to replace several unconnected user management products into one simple solution.
The "Jump" from Microsoft
What do you like best about the product?
We are a school district that was tired of being controlled by Microsoft updates. We switch over to JumpCloud and haven't looked back.
What do you dislike about the product?
Haven't enjoyed the paid support for our initial setup. Instead of live help, was given articles to read.
What problems is the product solving and how is that benefiting you?
We no longer run Microsft domain controllers on our network and don't have to worry about what update is going to crash our system.
Nice app to keep me safe and secure
What do you like best about the product?
I like that it's very easy to use and all our staff at Synergy love it!
What do you dislike about the product?
Sometimes the app can lock people out of their account but we are trying to figure out if that might be a user error.
What problems is the product solving and how is that benefiting you?
Jumpcloud is helping keep our gmail logins secure! WOAH!!!
Excellent software. Well thought through and engineered. Very easy to use.
What do you like best about the product?
Control over the endpoint. I can grant admin access dynamically to users.
What do you dislike about the product?
Patching is still a little difficult to use.
What problems is the product solving and how is that benefiting you?
Clouded directory services.
Love the one stop shop service to manage accesses
What do you like best about the product?
Love how easy it is to manage the IT access in one place and served very well during year end audit
What do you dislike about the product?
Nothing I can think of now. It meets our startup needs and easy to use.
What problems is the product solving and how is that benefiting you?
Centralizing data access and serve for year end audit
showing 2,331 - 2,340