JumpCloud
JumpCloud, Inc.External reviews
3,769 reviews
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Very Simple Directory System you can setup in minutes.
What do you like best about the product?
Ease of Use is Great! It is a great system!
What do you dislike about the product?
Nothing. There are some limitations, but once you learn its limits, Usually there are other avenues to achieve similar results.
What problems is the product solving and how is that benefiting you?
Needed a cloud-based Directory System, and that's what it provides remote authentication to local PCs
It’s a good solution for cloud based Active Directory
What do you like best about the product?
Cloud Active Directory solution. I think it's a great product and really helps to replace an on premises server that would need to be used for Active Directory and other resources
What do you dislike about the product?
No security module. I would like a solution that would show security threats and vulnerabilities in real time, out of date applications, applications reaching end of life, etc
What problems is the product solving and how is that benefiting you?
Account creation and management
Came as highly recommended on Reddit groups and it does not disappoint
What do you like best about the product?
The Knowledge base and support from the Jumpcloud community is fantastic. I would also highly recommend the "Best Practices" tutorial that I was pointed to as It was of great help - https://community.jumpcloud.com/t5/community-scripts/starting-with-jumpcloud-with-organizational-best-practices/td-p/836
What do you dislike about the product?
Not much to complain about except for recommending some features that could be included such as a License/Contract management module for setting up alerts for license renewals and storing of such information
What problems is the product solving and how is that benefiting you?
We required a new identity provider and Cloud radius solution which Jumpcloud is fulfilling. Areas such as MDM is proving to be a nice bonus for us as we need to manage a few Windows workstations
JumpCloud has a lot of features that make it very easy to use and a great all rounder product.
What do you like best about the product?
JumpCloud has basically everything you need. Yes, some of the stuff needs work but the company is actively working on making the product better.
What do you dislike about the product?
JumpCloud SSO is lacking compared to Google SSO. Setting up SSO in JumpCloud is far more confusing than Google's. If JumpCloud worked on improving its SSO integration to make it competitive with Google's, then it would take JumpCloud to the next level
What problems is the product solving and how is that benefiting you?
JumpCloud allows my team to manage and roll out packages, maintain devices, users, and passwords, and help remotely assist users. All of this saves us money, time, and upkeep. If we needed to go to other vendors for this stuff, it would make everything more congested, and we would waste a lot of time, but since everything is centralized, it allows the team to be more efficient.
Easy to setup and get going its the perfect software for the SSO bridge you need.
What do you like best about the product?
you have control of all the user accounts and are able to manage everything ranging from email to shared network drives in 1 simple interface. perfect for a company with over 5 users.
What do you dislike about the product?
You need to have IT background as a systems administrator to be able to setup and manage or you will be the one thats in the cloud instead of using the cloud to keep your job organized.
What problems is the product solving and how is that benefiting you?
Jumpcloud seems to easy integrate Active Directory users with email accounts and network storage so you could easily add and remove users and change permissions.
Great SSO with lots of added capability
What do you like best about the product?
A very friendly UI, along with a powerful service. It's incredibly easy to manage our users' credentials through jumpcloud, along with immediate control of their devices.
What do you dislike about the product?
I do wish the remote support didn't require so much work on the end user's side. They're often required to give authorization several times to allow any control, especially on Macbooks.
I also wish some security solutions for protecting devices were built in. You get the basics like "Lock Laptop, Remotely Erase" and stuff like that, but it would be nice to have antivirus's partner with them to protect devices that have the jumpcloud agent installed. With that partnership, it would also be great to have the ability as an admin to make mandatory scans and schedules.
I also wish some security solutions for protecting devices were built in. You get the basics like "Lock Laptop, Remotely Erase" and stuff like that, but it would be nice to have antivirus's partner with them to protect devices that have the jumpcloud agent installed. With that partnership, it would also be great to have the ability as an admin to make mandatory scans and schedules.
What problems is the product solving and how is that benefiting you?
Before jumpcloud, our device management was a mess. Not only were we having a very hard time keeping track of who was using each device, but we've also had devices that didn't have admin accounts on them as they were sometimes created in haste. It helped to know that we could always assign ourselves as admin users in any computer with a working wifi connection and jumpcloud agent.
SaaS amazing
What do you like best about the product?
Manager users in association with google workspaces, MFA authentication and remote access.
What do you dislike about the product?
Absence of a Linux software manager, need implement this feature
What problems is the product solving and how is that benefiting you?
Managing remote users from all over the country.
Easy to Use and Manage
What do you like best about the product?
I like how they have multiple different features suchs as MFA for VPN connections, and setting up radius authentication for wifi login. The portal is also very user friendly.
What do you dislike about the product?
Under the insights tab on Directory, that view should be a little more easier to filter users and have more detailed explainations on where they fail on the authentication and why.
What problems is the product solving and how is that benefiting you?
The fact that we are able to use a universal SSID with Jumpcloud to have all uesrs connect to one SSID, but based on their user groups they are routed to their corresponding vlans.
All-in-one, great to start and grow
What do you like best about the product?
I like both Identity, MFA, and device management is built in. I also love I can write conditional policies to restrict some services to company-managed devices. With other solutions, you need to invest a lot of effort to properly connect different tools together. Also, it is much more affordable than buying 5 different vendors, and they keep adding new features, most of them free. My only regret is not finding them before we started our company.
What do you dislike about the product?
I don't like the users being sorted by the last name. At least, even if its default, it should be able to be changed. I never sort my employees by their last names. Password manager can also be improved.
What problems is the product solving and how is that benefiting you?
Identity management, endpoint management, and push notifications for authentication. It even supports RADIUS and even our office network will be more secure thanks to them.
Effective, low-cost solution for a multitude of options for system configuration & management.
What do you like best about the product?
Password management for users that have a local machine account, but are not joined to a domain. When a user forgets a password there is no need to physically meet with that user to login as a local admin and rest their password; it can all be done remotely.
What do you dislike about the product?
SSO integration was a bit "clunky" at first and took some time to integrate.
What problems is the product solving and how is that benefiting you?
System configuration settings for security compliance, update management, and non-domain user credential management.
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