JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Easy to integrate. Very powerful and configurable
What do you like best about the product?
JumpCloud makes it easy to set up your user accounts and manage them. It is then easy to set up things such as Google SSO, and there are loads of helpful integration guides on their site
What do you dislike about the product?
Nothing so far. The platform is very powerful and so navigating the settings can be a bit overwhelming. But stick to what you need and you'll be ok. Again, the documentation is very good.
What problems is the product solving and how is that benefiting you?
Managing a user directory, integrating that with Google Suite and AWS.
Modern domainless is finally here!
What do you like best about the product?
I love the ease of seeing and managing the fleet of devices and users we have from the cloud without any need for a domain or VPN. It also works across Windows, Mac, and Linux with very little complication...something that I have not seen from any competitors.
What do you dislike about the product?
My biggest gripe is that I cannot prevent users with Admin access from getting rid of the Jumpcloud client if they chose to do so. This is a massive loophole that can lead to lost data with a malicious employee.
What problems is the product solving and how is that benefiting you?
Jumpcloud is solving my ability to manage user workstations and credentials with a remote workforce that is spread out across the country and even overseas. I would say our ability to manage users and workstation data has been greatly improved.
Ease of setup and administration
What do you like best about the product?
Very easy to setup and configure with other apps
What do you dislike about the product?
Some of the directions are very confusing. Also the agents for windows synch just go offline for some reason. A restart fixes it but it happens frequently
What problems is the product solving and how is that benefiting you?
Password synch with other apps
Its been a somewhat smooth ride
What do you like best about the product?
Remote application deployment, Remote disk encryption
What do you dislike about the product?
Mac Devices gets locked out rather too often
What problems is the product solving and how is that benefiting you?
Remote device management
Very Good SMB Solution
What do you like best about the product?
As an MSP, easy deployment and tenanted admin portal are highlights of the product. Independent enforcement of MFA on user accounts and on devices is also a welcome addition.
What do you dislike about the product?
Integration with M365 directory requires a renewal of the connection between the two services every couple of months. To the best of my knowledge, there's no way to automate that.
What problems is the product solving and how is that benefiting you?
We're leveraging Jumpcloud to give clients a robust cloud-based directory service option that doesn't require an investment in the Microsoft or Google ecosystems.
Cloud based ldap system
What do you like best about the product?
Being able to manage all computers from one place.I can take the security measures I want.I can make settings from a single point without user hassle.I can format remotely.I can ensure that the programs that need to be installed are installed from a single point. The fact that the system is cloud does not require me to set any additional resources. I don't need vpn because it is cloud.
What do you dislike about the product?
The Jumpcloud administrator environment does not have a mobile app. I have a hard time looking when I'm not at the computer. It would be great if it had a mobile app.Other than that it's a very good program.
What problems is the product solving and how is that benefiting you?
It reduces the mistakes that users can make. I save time because it allows me to quickly set and install the programs I will install. Possibility and possibility of management from one place.
Good balance between features and simplicity
What do you like best about the product?
Simple interface, most of the required features.
What do you dislike about the product?
Pricing could be a little lower for the complete suite of tools
What problems is the product solving and how is that benefiting you?
identity and access management and Single sign on
Good option for no AD
What do you like best about the product?
I like that it requires no physical server
What do you dislike about the product?
User tends to have issues resetting their own passwords.
What problems is the product solving and how is that benefiting you?
Easier password management.
Great platform with room for improvement in setup
What do you like best about the product?
I like all of the available features within Jumpcloud. The platform is fairly robust compared to others.
What do you dislike about the product?
The setup steps are unclear when attempting to manage setup on your own without their team.
What problems is the product solving and how is that benefiting you?
Jumpcloud is solving remote device management. I am able to manage policies on employees' company-owned devices which is great.
Make Active Directory management easier
What do you like best about the product?
The flexibility of administering an active directory without hassle, and support for rolling back for if need be for changes
What do you dislike about the product?
Unable to automatically withdraw Sudo access from the user after being manually assigned.
What problems is the product solving and how is that benefiting you?
Active Directory administration and command upon to easily manage devices by just running code (Powershell)
showing 2,361 - 2,370