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Switching from On-Prem hardware, JumpCloud was an excellent choice in management for the business.
What do you like best about the product?
JumpCloud is fully integrated with G Suite and makes user management a very simple task.
What do you dislike about the product?
Reporting. I think JumpCloud can do better at statistical reporting in order to export the information.
What problems is the product solving and how is that benefiting you?
Device management with multiple OS has been solved with JumpCloud by now being able to send commands to multiple OS devices. It was a an issue trying to send commands to different OS in the organization with on-prem hardware. JumpCloud has made this task a lot less time consuming and easy distribution.
Recommendations to others considering the product:
JumpCloud has been very helpful in transitioning from On-Prem hardware and is able to provide more than what is needed to manage device and user management.
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simple and effective
What do you like best about the product?
It's single place to manage all users across multiple machines and OS's, support has been very responsive when needed and its been easy to roll out making our fleet of windows and linux servers, macOS and Windows workstations much easier to manage.
What do you dislike about the product?
Whilst there is an event API to capture access audit information for managed systems there is no built in reporting which would be a nice feature. It would also be nice to have some more information / templates for popular SEIM applications such as Elastic Search / Kibana to make the available data more immediately useful.
What problems is the product solving and how is that benefiting you?
We are streamlining a diverse set of machines, managing server, workstation and office 365 identities in a single place.
A versatile suite of tools for directory services and SSO
What do you like best about the product?
The ability to integrate with all sorts of applications and services using standard protocols (e.g. SAML, LDAP) as well as custom integrations (e.g. GSuite, Office 365/Azure AD).
What do you dislike about the product?
The API could be fleshed out a little more.
What problems is the product solving and how is that benefiting you?
We're using JumpCloud as our primary directory and using it to integrate with other services/directories like GSuite and Office 365/Azure AD. Our primary use case is SSO, and it gives us a single place to go to for managing accounts and granting and revoking access to various applications and services.
Fast easy managment
What do you like best about the product?
Using it is simple. With knowledge base article it is easy to implement in any heterogeneous environment.
What do you dislike about the product?
Still lacking some group profile features
What problems is the product solving and how is that benefiting you?
Replace an active directory in the cloud when I have no servers on my local network
Jumpcloud for everyone
What do you like best about the product?
I love being able to deploy users on the fly to multiple different machines. It's easy to give and limit permissions based on your end-user. With Jumpcloud, there is no need for an Active Directory server.
What do you dislike about the product?
The cost of Jumpcloud is a little high to implement on a large scale. Especially for smaller institutions. Just a little. All around it's pretty affordable.
What problems is the product solving and how is that benefiting you?
Mixed environments. I have several different Operating systems I support and I didn't want to have to manage several different authoritative servers. (Active Directory, Open Directory, Linux)
Recommendations to others considering the product:
Try it out. It's worth a good hard look and I think you'll be impressed.
Jumpcloud Review
What do you like best about the product?
Simplification of managing users, systems and VPN
What do you dislike about the product?
No iPhone app for management console. Would be nice if have an app like AWS console.
What problems is the product solving and how is that benefiting you?
Single Sign On, systems view manafement
Recommendations to others considering the product:
Know what you need/want!
A lot of great features with room to grow
What do you like best about the product?
Easy and clear configuration of users, systems, and services. Lots of directory tie-ins. Lots of SAML applications supported. It's made knowing who is on which computer and adding new/temp users to computers much easier.
What do you dislike about the product?
Hard to manage on mobile devices if you need to make changes away from the office.
What problems is the product solving and how is that benefiting you?
Asset management via user per computer, policy changes, and hardware restrictions.
JumpCloud is Disrupting User Directories with the Cloud
What do you like best about the product?
100% Cloud-managed service. No installs. No up-front investment. Pay-as-you-go
What do you dislike about the product?
The service can be expensive relative to some alternatives, though it is fair to say it’s comparing apples to oranges
What problems is the product solving and how is that benefiting you?
Completely removed on-premise equipment for managing users and desktops
Recommendations to others considering the product:
Radius service is great for Wi-Fi authentication
Great directory server in the cloud
What do you like best about the product?
Replacement of our in-house LDAP infrastructure
What do you dislike about the product?
Mac client password change complexity. SAML support is spotty for some third party apps. Inability to organize User portal tiles. Lack of centralized agent logging.
What problems is the product solving and how is that benefiting you?
Migration of corporate Directory/Identity services to the cloud. A *mostly* singular identity has added to our security stance as well as user experience.
Recommendations to others considering the product:
Check all 3rd party applications for SAML requirements during the trial period.
Recently implemented
What do you like best about the product?
I like the ability to bind users to Office365 and GSuite
What do you dislike about the product?
We really struggled getting the product implemented. We needed a great deal of support in doing so.
What problems is the product solving and how is that benefiting you?
Everyone is a local admin on their system. Most people were using personal logins instead of company-issued credentials. We can also do inventory
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