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JumpCloud has helped us grow in an effective and efficient manner while controlling costs.
What do you like best about the product?
Not needing an on-premise directory solution has saved us quite a bit of upfront and ongoing costs. The SSO is well supported and supports all the vendors that we require. Support is the best in the business and always helpful when we need some assistance.
What do you dislike about the product?
JumpCloud does a good job at what it is trying to do. My advice would be to make some of the more advanced features more user friendly, such as their new Systems Manager feature. Require less people to use APIs for all functionality of JumpCloud and more UI based options.
What problems is the product solving and how is that benefiting you?
We have solved our Directory needs, our SSO needs and our Radius needs with JumpCloud. We make use of the policies module and use every aspect of JumpCloud to the fullest.
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Amazing Cloud Directory Service - Goodbye Active Directory
What do you like best about the product?
JumpCloud is nimble and robust - we have increasing added use of their cloud directory as they have built out their offering. Stability has been great and so much easier to manage than AD. JumpCloud has repeatedly demonstrated an interest in understanding our specific needs and works to accommodate them whenever possible.
What do you dislike about the product?
It would be great if JumpCloud leaned in more to SSO and allow us to utilize them for all directory/SSO needs. Current JumpCloud app support for SSO is fairly basic and I understand they are adding apps, but other vendors have support for thousands of apps already.
What problems is the product solving and how is that benefiting you?
We utilize JumpCloud to manage access to all end-user compute devices, access to our user VPN system, access to our WiFi networks and are investigating using it to manage other aspects of our infrastructure. We should soon eliminate all dependancies on our legacy Microsoft Active Directory and can sunset that infrastructure.
Recommendations to others considering the product:
Automate the agent deployment.
Easy to maintian
What do you like best about the product?
It is so easy to set up a new work station. Very fast and easy password management. It is easy and fast to update user's passwords, or lock them out once they leave the company.
What do you dislike about the product?
It is built with admin pros, and larger companies. It would be cool to have some of the larger features for smaller shops. Like intergrations with apps.
What problems is the product solving and how is that benefiting you?
Easy user and computer management.
Recommendations to others considering the product:
Works great with Macs and iphones.
Jumpcloud
What do you like best about the product?
One of the best things we like about Jumpcloud is its ease of deployment and use. We also really like the command function of Jumpcloud. We were able to use commands to uninstall our old antivirus and deploy a new one. Something that was more challenging in Active Directory.
What do you dislike about the product?
The one gripe we have about Jumpcloud is it cost is a bit expensive. But we find it is worth it!
What problems is the product solving and how is that benefiting you?
We completely replaced active directory. We are able to push command out to our machines to deploy fixes or uninstall/reinstalls with ease.
Recommendations to others considering the product:
My recommendations are to give Jumpcloud a try. You will like what you see!
Easy Mode
What do you like best about the product?
It's very easy to get most systems setup on Jumpcloud. It helps to keep systems and users organized.
What do you dislike about the product?
I really can't think of anything proper to put here. We have two accounts that randomly get locked every once in a while, but this might actually be a brute force attack on that system. This is probably not really a Jumpcloud problem and it's a very minor inconvenience.
What problems is the product solving and how is that benefiting you?
We had a situation where the former administrator did not let us know all of the login info for critical systems before he left. We were able to get into these systems with Jumpcloud.
Excellent Cloud Directory Service for simple user and device management.
What do you like best about the product?
Ability to run remote commands and manage Macs. Software deployment and management for PCs via Chocolatey. MDM and SSO capabilities.
What do you dislike about the product?
Sorting options in command results. Would like more options. Also, would like a run once command menu from a device for one time scripts.
What problems is the product solving and how is that benefiting you?
Management of Macs. Software update management and deployment. Security policy enforcement. No longer need AD and on-premise servers.
Recommendations to others considering the product:
Try it out! JumpCloud is free for up to 10 users.
Easy way to manage the users from wherever you are!!!
What do you like best about the product?
JumpCloud is a very good product to Manage Macs computers without getting stressed. Also I heard that soon JumpCloud will become MDM this is great!!!
What do you dislike about the product?
Few things have to be improved like;
- More Windows policies, exactly Windows security policies would be handy for any System Admin used to manage Windows machine in Active Directory.
- More Apple policies
- The option to disable the users rather than delete when left for certain time.
- More Windows policies, exactly Windows security policies would be handy for any System Admin used to manage Windows machine in Active Directory.
- More Apple policies
- The option to disable the users rather than delete when left for certain time.
What problems is the product solving and how is that benefiting you?
We have migrated all Macs from Active Directory to JumpCloud from now very easy to manage Apple.
All in one solution for modern IT
What do you like best about the product?
The fact that it supports all major platforms, and provides practical, easy to use solutions.
What do you dislike about the product?
Because the product is relatively new and it supports so many platforms, there aren't as many options, policies, etc for each platform.
What problems is the product solving and how is that benefiting you?
I am able to bind all of our Macs and PCs to 1 cloud based LDAP server. Not only that but even our Linux servers are now bound to the same directory. It has improved our security and user management.
Recommendations to others considering the product:
It is definitely a great tool for those looking to spend more time improving IT infrastructure and less time maintaining outdated Directory solutions.
Great SSO solution for small/mid sized companies
What do you like best about the product?
RADIUS server, Easy to add SSO apps., clean UI.
What do you dislike about the product?
Filevault and Mac system MFA authentication need improvement
What problems is the product solving and how is that benefiting you?
SSO to many of our apps. Systems control
Recommendations to others considering the product:
Its really siumple nice app that will do the Job
Great Compromise for AD averse large business/small enterprise
What do you like best about the product?
Open source based, fairly complete solution. Adequate for passing SOX compliance audit in year one in our case.
What do you dislike about the product?
Lack of admin ui for log analysis, accessible by API only. Still maturing....had to write our own account unlock tool leveraging their API until they released that feature earlier this year. Missing Logging was almost a showstopper for us. REST API's are fairly robust so nothing to fear if you can write your own
What problems is the product solving and how is that benefiting you?
SOX Compliant policy control, SSO, RADIUS, GSuite integration and user account management.
Recommendations to others considering the product:
Try the free 10 user license and kick the tires. If you have questions about our experience contact me on linkedin and I will be happy to answer any questions from a customer perspective.
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