JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to use MDM but not as advanced as other solutions
What do you like best about the product?
Jumpcloud is definitely much easier to use than other MDMs I've used in the past and that is a huge upside. Most IT admins can feel comfortable using Jumpcloud within the first week of use. There are adequate pre-built policies to easily harden your device security. Adding new devices to JumpCloud is easy with the "bind existing user" into Jumpcloud as long as you follow their directions!
What do you dislike about the product?
Automation is lacking at least in the Mac administration. I understand this is due to Apple security updates but this needs to be addressed by JumpCloud soon. Almost everything that used to be automated on Macs now requires user intervention making it very difficult to enforce security standards.
What problems is the product solving and how is that benefiting you?
JumpCloud allows us to harden our device inventory with ease and match up with our security policies. It can sync with GRC platforms to bring in evidence for our Audits automatically which is a big time saver.
Help with seamless login to many applications
What do you like best about the product?
It is a toss-up between the multiple integrations they have into products we use and the seamless functionality to auto-provision users to these integrated apps.
What do you dislike about the product?
We have one application where the auto-provisioning has not worked successfully. Through many attempts with support at both ends, we still have not been able to get it resolved.
What problems is the product solving and how is that benefiting you?
Seamless login to integrated applications and user management/provisioning.
Great automatization and management
What do you like best about the product?
We use JumpCloud provisioning from Okta directory and works perfectly and automatic.
What do you dislike about the product?
Sometimes you get errors applying changes and the change works anyway.
What problems is the product solving and how is that benefiting you?
Management and control of the enterprise's hardware.
Extremely user friendly and intuitive layout.
What do you like best about the product?
The ease of setting it up as well as how easy it was to get it up and working. We were able to put policies into effect immediately. Also the face that they give you up to 10 devices free is awesome, it truly lets you try it before you invest.
What do you dislike about the product?
No remote tool is included in it as of now. It would be really helpful to try to have most tools integrated into a platform as possible. Also, the price was a little more, than other similar tools.
What problems is the product solving and how is that benefiting you?
The need for an active directory server is the main problem it is solving. This allows us to push policies down to machines out there in the wild that otherwise, we have to try to remote to without any way to push policies down globally.
The best way to manage your entire AD requirements
What do you like best about the product?
The best thing I love about jump cloud its ease of use from both the administrator's and end users' points of view. My corporate senior staff is pleased with its ability to provide full AD functionality without the burden of housing a data center and additional staff.
What do you dislike about the product?
I haven't determined any downsides as far as my implementation of Jumpcloud has been going so far. I've been using it for 2 or 3 years and it has been a great tool.
What problems is the product solving and how is that benefiting you?
Jumpcloud solves several problems. Due to COVID its ability to provide the AD service without the onsite personnel needed for hardware has been a blessing. The reduction in staff, the removal of high-end data server equipment along with its tedious and expensive maintenance costs has been a huge benefit for us. We're a non-profit organization and the more money we can redirect to actually helping our clients the more effective we can be in accomplishing our mission.
Easy to get started!
What do you like best about the product?
Everything is under one roof, there is no going between systems.
What do you dislike about the product?
It just takes a little getting used to coming from Rippling.
What problems is the product solving and how is that benefiting you?
Connecting managers to the company and managers to their teams
JC Review
What do you like best about the product?
It's like Plug and play it is easy to access anywhere and able to integrate our applications.
I think this product will play a good role IT Market.
Overall I can say it is simple and secure.
I think this product will play a good role IT Market.
Overall I can say it is simple and secure.
What do you dislike about the product?
I saw a few issues while using JC like Brower compatibility, not sure it happens to me or for all.
As per my experience, i didn't see any downside from the JC.
As per my experience, i didn't see any downside from the JC.
What problems is the product solving and how is that benefiting you?
As it is a Cloud-based application it helped us there is no maintenance and its is easy to integrate our internal HR applications like k2 tool, Snip IT tool and till now we didnt face any sync issues with o365
Initially i wanted to test it out then I ended up using it
What do you like best about the product?
Initially, i wanted to test it out then I ended up using it in my Condo to run a wifi network with a captive portal for community members and guests visiting.
What do you dislike about the product?
Was a little complicated setting up but the tech support walked me through it and it made sense the steps I needed to take and how I'd missed applying changes.
What problems is the product solving and how is that benefiting you?
Not having to set a password on an open wifi AP which has a handful of 80+yr olds connecting and forget easily. Also lets me set DNS like NextDns setting for individuals so they can each have their own web experiences that's managed.
excellent alternative system to intune
What do you like best about the product?
I love the simplicity of connecting new clients
What do you dislike about the product?
integration with active directory to be reviewed
What problems is the product solving and how is that benefiting you?
you can manage remote devices easily
One stop IT security solution
What do you like best about the product?
It helps us secure our IT assets as well as SSO and policy management
What do you dislike about the product?
UI layout is not very user-friendly. There are many items and sometimes information may get missed out.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving for IT security, user management and SSO across multiple products. We also add exiting LDAP.
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