JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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We love jumpcloud easy to use for all!
What do you like best about the product?
Having the ability to add all our sites added so our employees can have easy access to every site
What do you dislike about the product?
The price and no wiggle room with contracts
What problems is the product solving and how is that benefiting you?
Not having to go to every clinic to update windows.
Password manager
What do you like best about the product?
The password manager integrates nicely with JumpCloud.
What do you dislike about the product?
Comparing to other password managers, it's lacking features.
What problems is the product solving and how is that benefiting you?
It helps us keeping track of employee endpoints, applying updates and monitoring.
Easy setup great features
What do you like best about the product?
easy to get started, advnaced options if you need them or basic setup quickly and build from there.
What do you dislike about the product?
nothing to dislike everything was simple and easy
What problems is the product solving and how is that benefiting you?
easy trial of mac workstations and mobile management
Great product for our Mac enviroment
What do you like best about the product?
The UI/Interface is excellent and user-friendly. Any questions on usage are easily found on forums or through support. Would highly recommend to other buisnesses
What do you dislike about the product?
I don't know that there is something I dislike. I have used lots of different platforms and don't have anything negative to say about Jumpcloud in particular really.
What problems is the product solving and how is that benefiting you?
Jumpcloud allows us to lock down our devices and truly know that they are secure. The Cloud Directory Services are also great when onboarding new users and upkeep of current ones.
This is amazing
What do you like best about the product?
This is very straightforward and easy to use. I always wondered why there's no vendor out there to fill in the gap where SMB only need minimal IT support. JumpCloud is the perfect fit. Now I only spend 5 minutes every month on IT support. this is awesome
What do you dislike about the product?
nothing! Jumpcloud is very easy to use! You just need to know a little bit about IT and then you will be fine, also the support is really good! emailing with them sounds like a real time chat!
What problems is the product solving and how is that benefiting you?
I have over 10 computers that I need manage in our office and JumpCloud made it a breeze. very simple UI and really helpful tutorials! and the support is really good!
Did an eval and POC on all the available solutions, jumpcloud won.
What do you like best about the product?
Feature rich. We came in only needing a cloud directory service, came out with many solutions that were able to replace and introduce new solutions for the staff
What do you dislike about the product?
A couple features were a bit half baked, but frankly i didnt 'need' those, they were added value to begin with.
What problems is the product solving and how is that benefiting you?
Google shop that was struggling to tie all services together into a single directory for IAM management, on/offboarding etc.
A good option in the MDM space
What do you like best about the product?
Jumpcloud sales and onboarding process was easy to comprehend. I still use the KB when I am trying to troubleshoot issues
What do you dislike about the product?
The feature set is not what I was looking for. A la carte pricing put it more expensive than more feature rich options
What problems is the product solving and how is that benefiting you?
MDM
Very impressive all in one IT platform for startups
What do you like best about the product?
Endpoint management, SSO, password manager all in one
What do you dislike about the product?
Complex admin, difficult to see whether policies are working correctly or not, no inventory management service (e.g., warehouse to store and ship laptops)
What problems is the product solving and how is that benefiting you?
Identity and Access Management
Off to a good start
What do you like best about the product?
We have started the implementation of JumpCloud at our org. We started with the password manager and are moving to the whole platform.
What do you dislike about the product?
Nothing so far. We have more to implement, but everything has been very smooth thus far.
What problems is the product solving and how is that benefiting you?
Consolidating the sources needed to manage users throughout our organization with a remote workforce.
JumpCloud: Perfect for my needs
What do you like best about the product?
I find JumpCloud's multi-platform support to be one of its most useful features - it allows me to manage Mac, Linux and Windows devices with ease. The ability to choose an alternative user database to import users from systems such as O365 into my network is also a great time saver. I'm also impressed with the built-in scripting capabilities; this feature alone has reduced the RMM workload within our organisation. Finally, with the recent introduction of the Apple Mobile Device Manager, the benefits are even greater, adding even more value when used in conjunction with other management tools available on the market today!
What do you dislike about the product?
I appreciate that the backup team is open to implementing new improvements, but there are still areas of JumpCloud that need improvement. These include adding the ability to move devices between different groups, better Android compatibility, having built-in rules which would then allow better leverage of responsibilities and privileges on their dashboard.
What problems is the product solving and how is that benefiting you?
Using JumpCloud, I can easily and securely manage authentication for all my on-premises and cloud resources. It simplifies the process of authenticating users across multiple sources by eliminating the manual configuration required with traditional directory services such as Active Directory or LDAP.
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