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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,437 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

A couple years in on using Jumpcloud

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
user/system management is incredibly simple. granting/revoking permissions is a quick and easy.
What do you dislike about the product?
I wish there was some sense of integration with group policy on windows
What problems is the product solving and how is that benefiting you?
we manage a number of AWS instances and access to them for a team of engineers, developers, and DBAs.
It's very simple to get keys generated and permissions granted based on user groups or system groups.
Recommendations to others considering the product:
If the lack of group policy on windows isn't an issue, this is a whole lot easier to set up than an active directory instance.


    Jonathan H.

Excellent SSO solution with native desktop client support!

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
JumpCloud allows us to deploy SSO while integrating with Google Apps and deploy a native desktop client without having to utilize Active Directory.
What do you dislike about the product?
The Windows desktop client can be difficult to deploy if an existing nomenclature is not observed and SSO integrations can continue to be improved.
What problems is the product solving and how is that benefiting you?
Single Sign On
Active Directory Integration
Native Desktop Support
Recommendations to others considering the product:
The ability to deploy a desktop client sets JumpCloud apart from others in this space.


    Hospital & Health Care

Efficient solution for managing users

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
I enjoy the freedom of being able to set up different employees for managing their usage across our 20 computers.
What do you dislike about the product?
It is a little difficult to figure out on your own without a background in IT or being tech savvy.
What problems is the product solving and how is that benefiting you?
Computer login user management.
Recommendations to others considering the product:
Scheduled on-board training (mandatory) from JumpCloud.


    Health, Wellness and Fitness

A solution for companies born-in-the-cloud

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
I work for a small Healthcare startup that started with only a handful of employees (8). With Jumpcloud's 10-free-forever plan was the start we needed for our growing company. Having access to every feature offered by Jumpcloud was a huge plus allowing us to hit goals for NIST.
What do you dislike about the product?
Support is only provided via email.
To even have a forum where other Jumpcloud users could communicate would be a huge plus.
What problems is the product solving and how is that benefiting you?
- HIPAA
- Password Management
- RAIDUS
- SSO/LDAP solutions for all of our SaaS applications
- Multifactor Authentication on all of our SaaS apps.
Recommendations to others considering the product:
Utilize the Free-Forever plan and test out JumpCloud.


    Financial Services

1 year of usage thus far, no problems

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
Centralized cloud based directory allowing us to provision users across services.
What do you dislike about the product?
Lack of ldap fields on InetOrgUser objects
What problems is the product solving and how is that benefiting you?
linking all our identities (gsuite, office 365...) under one roof


    Blake P.

Easy Ldap without extra overhead

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
It is extremely simple to set up and get running in a very short time. Installing on servers is what attracted me to the service as not many other providers make it as easy as jump cloud.
What do you dislike about the product?
Would like to see even more "one click" integrations made available
What problems is the product solving and how is that benefiting you?
Single sign on across many different applications used by employees, account provisioning, wifi authentication, and server ssh key distribution.


    Robert S. K.

Replaced my Domain Controller/Active Directory entirely - with such ease!

  • December 17, 2018
  • Review verified by G2

What do you like best about the product?
I like the integration with so many different work-relevant platforms that makes JumpCloud my choice for managing devices in different locations through an online portal. The GSuite integration alone sold me on JumpCloud. I am a "lone-ranger" IT support professional so a lot of what I do, I do by myself. I believe that JumpCloud has made my job and the experience supporting my organization even better, and with more control from any web browser.
What do you dislike about the product?
I haven't discovered anything I do not like as of yet.
What problems is the product solving and how is that benefiting you?
I replaced my entire Active Directory server, which just happened to be my last physical server onsite. Now, I can manage my entire business online, including my physical workstations at all of our locations. Creating access and deleting access has almost been completely done from the JumpCloud portal.
Recommendations to others considering the product:
I would recommend this product for anyone with multiple locations with physical workstations to manage. This product really brings the best part of LDAP to the cloud, and then some!


    Internet

Multiplatform Active Directory Alternative that works great

  • October 25, 2018
  • Review verified by G2

What do you like best about the product?
Jumpcloud actively improves their service. The management portal is full featured and straightforward. Great documentation provides easy learning of new features. JumpCloud has made setting up new users simpler for us. Third party account integrations allows password updates to propagate and the system management makes controlling user access to systems simple.
What do you dislike about the product?
Nothing to dislike, this tool works and has many features.
What problems is the product solving and how is that benefiting you?
Setting up users and providing a more unified user access experience. Managing users access to systems is excellent.
Recommendations to others considering the product:
Take advantage of as many features as you can, jump in wholeheartedly you won't be disappointed.


    Indrek P.

Excellent product

  • October 24, 2018
  • Review verified by G2

What do you like best about the product?
Easy to get started, first 10 users free :)
What do you dislike about the product?
Missing several cloud services we are using and usually, in order to use SSO integration you need to upgrade your third-party product subscription to Enterprise/Business level.
What problems is the product solving and how is that benefiting you?
no more AD
Recommendations to others considering the product:
Just give it a try, especially if you are a startup - first 10 users are free


    Jesse S.

2 years with JumpCloud

  • October 23, 2018
  • Review verified by G2

What do you like best about the product?
Simple interface, easy to install agent and powerful commands. Pricing is simple to understand and easy to plan for each year.
What do you dislike about the product?
Customization for niche needs seems to be impossible to add as it would affect their other customers. However, we have made use of Commands that have helped solved most of our needs. There is no real time tracking for number of users logged in. There is no report like module for running analytics on our systems. Again, we can use commands for this but would be nice to have something built in.
What problems is the product solving and how is that benefiting you?
We are multi facility business with locations 100s of miles apart from each other. We did not want to setup domain controllers at each location and maintain them. We also wanted to make use of our Google Apps for Business to keep it simple and clean for our employees logins. Although there are many features we would like, JumpCloud does exactly what they say they do perfectly. We have never had downtime where we could provision a user to a system or had a command fail to run. We have been savings $1000s of dollars in equipment and maintenance costs and therefore have no plans to move away,
Recommendations to others considering the product:
If you don't need the bells and whistles that a true domain controller provides and just need user management with system provisioning, JumpCloud is perfect.