JumpCloud
JumpCloud, Inc.External reviews
3,704 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great for HomeLabs
What do you like best about the product?
JumpCloud makes identity management for my homelab really easy. It integrates with Google Workspace and propagates password changes to other services like LDAP, allowing my family members to have one password for all. I haven't really touched it either after setup, it's one of those things that you can safely forget about once it's working.
I'm big on services that provide a cost effective way to use them in a HomeLab setting, any service that is willing to allow full featured small scale deployments is a service that I'm willing to advocate for as it shows that they care about the professional community and are committed to building a great product.
I'm big on services that provide a cost effective way to use them in a HomeLab setting, any service that is willing to allow full featured small scale deployments is a service that I'm willing to advocate for as it shows that they care about the professional community and are committed to building a great product.
What do you dislike about the product?
The LDAP configuration in the beginning was a little confusing, but after some trial and error I got through it and got everything working. Other than that there's nothing that I really dislike about JumpCloud, it works perfectly for what I need.
What problems is the product solving and how is that benefiting you?
I needed an easy way to allow LDAP login for users to service like Google Workspace, iDRAC, vSphere, PAM logins, and network shares. With JumpCloud my users can have a singular login that gives them login to all those services.
Solid offering with consistent improvement
What do you like best about the product?
Management is easy and fairly robust. Anyone could get things running and centralize the management of devices and accounts. The JumpCloud team is moving in the right direction and regularly adding stability and new features. Many learning resources are available to get started or learn new aspects of the system. Their support team is responsive and helpful. They have an excellent policy for trying out new aspects of the system before paying to upgrade. This lets you evaluate if the features are worth it to your organization without financial pressure. ajwepofj awoj faowpje fawe jfawjefopjaweofj aweofj paowej fo awefpoajwepofj awoejfpoawje fpoajwepof jaopwe jfoaj wepf
What do you dislike about the product?
Some features do not work reliably. For example, Apple automated device enrollment does not always cause the device to require the JumpCloud login to complete the initial setup. There are a few features that would make our lives a lot easier which have not been implemented, such as allowing for network-based trust for computer MFA. There is also no way to require MFA for particular users across all devices they interact with. This is instead handled at the devices level.
What problems is the product solving and how is that benefiting you?
JumpCloud lets us keep track of device status, roll out policies and software, and manage accounts and SSO. Integration into our existing workflows has been straightforward. We have been able to consolidate management of the many different systems we use, including Windows, Mac, and Linux devices. The different options for deployment have allowed us to roll out to devices that are already in the field. We have been able to roll out software based on device or user groups.
Easy to Implement and Manage With No Hassle!
What do you like best about the product?
JumpCloud is a right-out-of-the-box Directory SaaS product that you can use to manage your devices. From configuring users (which you can import from various services) to adding devices (just a quick install of the agent, you can automate this to get max effect) to configuring device groups and device level policies, JumpCloud can replace your on-site AD within a day! Including the Apple MDM, Patch Management, and App Deployment features, JumpCloud is well along its way to becoming a fully-fledged RMM with a very good feature set.
What do you dislike about the product?
The only downside I have come across is that there is no way to export JumpCloud logs to SYSLOG, which makes integrating with a SIEM difficult (either the SIEM provider needs to build an integration with JumpCloud's APIs to pull in logs or the end user needs to set up an AWS Serverless App. For those without an AWS environment, this is an additional expense that should not be required to implement wholistic logging across an environment).
What problems is the product solving and how is that benefiting you?
JumpCloud is solving my computer management problem by allowing me to manage systems (both on-prem and remotely) without having to worry about maintaining an Azure AD environment. This allows me to manage my users in a cost effective way with no additional overhead beyond the JumpCloud cost.
Great for companies that use Google Business and need user directory services
What do you like best about the product?
This is by far the simplest cloud-based user directory/SSO I've ever used. The UI is intuitive, the settings are in easy-to-understand terms, and the SSO integration is one of the simplest I've ever seen.
What do you dislike about the product?
I wish there were more options for Windows/Mac MDM-style features, but I really get the feeling that those are on the way. If JumpCloud could rival Microsoft Intune/EPM and Mosyle MDM, then this could easily be my preferred MDM in my consulting work.
What problems is the product solving and how is that benefiting you?
Ever since Google Business hit the scene, there have been many open questions about what to do for user directory services in lieu of Active Directory. JumpCloud is that answer. Many small to medium size businesses buy mix-and-match models of desktops and laptops, then expect their IT support to make it all work together. JumpCloud doesn't just make that possible - it makes the process easy.
Quick onboarding and friendly UI
What do you like best about the product?
How fast the onboarding was to get a tenant there was no waiting just signed up and your basically in and ready to play and mess about
What do you dislike about the product?
Unfortunately it did have the feature to push unsigned apps to IOS devices which was something I really needed and also though there is a live chat I got a quicker response via email
What problems is the product solving and how is that benefiting you?
Jumpcloud looks to be jumping into the MDM market with affordable pricing and which is great for small business or IT enthusiasts like me
Simple and user friendly interface to create custom app for SSO
What do you like best about the product?
It has lots of pre-built apps available for SSO in its marketplace. Also for not-so-generic tools, it provides a very user-friendly interface for custom app creation.
What do you dislike about the product?
Nothing much to dislike, but if more and more tools are added to the marketplace then it would increase the acceptance of Jumpcloud. The Jumpcloud team should be more than eager to partner with new companies and startups to add their tools in their apps pace
What problems is the product solving and how is that benefiting you?
Jumpcloud helps in SSO for users to login into my company Mindtickle. We have recently seen a rise in our customers using Jumpcloud as their IdP for SSO and user management. The simple and easy to use interface makes it wonderful to integrate with Mindtickle with Jumpcloud for SSO needs
Good Experience So far
What do you like best about the product?
The ability to set up Single Sing on with a wide range of activities and improve user workflow.
What do you dislike about the product?
The lack of granularity in functions such as disabling federations for a single account within the instance.
What problems is the product solving and how is that benefiting you?
I have joined Jump cloud to test SSO capabilities for the Software Company I support and I have been loving it
Great
What do you like best about the product?
It has multi tenant portal which is the best.
What do you dislike about the product?
Noting as such. All at jump cloud is good, just need to have updates in some services
What problems is the product solving and how is that benefiting you?
It has multi tenant portal which is the best.
Better than an IT department
What do you like best about the product?
We were able to implement SSO, provisioning and access control and Apple MDM all without having an IT department. After some setup and config even non-technical users could onboard new employees, assign them credentials and a MacBook and give them access to the online services they needed.
What do you dislike about the product?
Sometimes when MDM commands fail it can be tricky to troubleshoot. The support team is always great but I'd love some more tools to help figure it out without needing to bug them.
What problems is the product solving and how is that benefiting you?
It allows us to easily onboard and unboard employees without a team of people provisioning accounts.
Simple, quick and easy
What do you like best about the product?
Really quick and easy to create and prov
What do you dislike about the product?
Really quick and easy to provision users, ldap, radius and single signon to our corporate applications
What problems is the product solving and how is that benefiting you?
Authentication management reducing the need for multiple unlinked accounts across many systems
showing 2,471 - 2,480