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JumpCloud Device managment and patch manage
What do you like best about the product?
We like device management patch management and remote assistance tools.
What do you dislike about the product?
We like all but if possible please add asset management in future
What problems is the product solving and how is that benefiting you?
We have benifit of device managment and patch managment we used WSUS server but patch managmnet is good
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MDM & SSO Solutions at its best
What do you like best about the product?
Among the frontier in the IDM , MDM , SSO solutions under one platform. Easy navigation and configrations with best guidance or checklist to ensure all thats running smoothly.
Implmentation wise its quite a breeze.
Implmentation wise its quite a breeze.
What do you dislike about the product?
Some limitation on getting the SSO to be conigured due to its bsing other appliations license subcriptions.
What problems is the product solving and how is that benefiting you?
All uner one roof.
The best rounded identity and device management service
What do you like best about the product?
Jumpcloud offers a great one stop shop for many identity and device managment tools. Some notiable feature is their online dashboard that is simple and offeres great insisghts. Intregrating Azure/Google to SAML is simple, even down to using their AD sync agent and Desktop Agent. Everything I've done with Jumpcloud has been on Windows, but the most useful feature is creating powershell commands and the ability to schedule them out and assign them to groups of devices. Their support is good about responding and fixing downtime and issues are resolved quickly and efficicently, even if its after hours.
What do you dislike about the product?
They offer Windows MDM support, but haven't leveraged it to its fullest (yet). Its not a complete 1 to 1 replacement for AD.
What problems is the product solving and how is that benefiting you?
SSO with products that we can use it on and syncing with Azure/Entra has been great for our users to reduce the IT overhead and number of passwords to maintain.
Easy integrate with G-Suite
What do you like best about the product?
Easy setup for the SSO for G-Suite and other applications
What do you dislike about the product?
Pricing is a bit high for enterprise level
What problems is the product solving and how is that benefiting you?
Single Sign on for enterprise software
JumpCloud or JumpBack!
What do you like best about the product?
JumpCloud is such a differentiating solution for our business. We have the ability to offer solutions to our customers in ways that simply aren't matched by our competitors. In some ways we don't want people to know about JumpCloud so we can keep the market domination to ourselves. We are happy we chose the route of implementing JumpCloud in our business and we look forward to all the additional features and benefits to come.
What do you dislike about the product?
There are some advanced IT service features that we'd love to have but we know they are coming. The remote management tools are improving and we're happy to see the progress.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us avoid the barrier of major migrations from one system to another... ie. Google Workspace and Microsoft 365.
Our users can leverage whatever platforms they prefer and we can still wrap central management tools and strategies around the IT enviroment for success operations and security.
Our users can leverage whatever platforms they prefer and we can still wrap central management tools and strategies around the IT enviroment for success operations and security.
Device management reimagined
What do you like best about the product?
Multiple directories , multiple Operating Systems
What do you dislike about the product?
The cost is slightly high for what it is doing, making it harder to land that smaller client
What problems is the product solving and how is that benefiting you?
Everything - I can help clients streamline their IT infrastructure and support
A Comprehensive IT Solution
What do you like best about the product?
JumpCloud's all-in-one platform for device and identity management has streamlined our IT operations significantly. The seamless integration of Identity Management, SSO, cloud directory, RADIUS server, and remote management tools has eliminated manual device configurations, saving us time and resources. The continuous updates and new features show JumpCloud's commitment to staying relevant and addressing the evolving IT landscape, which instills confidence in their solution's long-term viability.
What do you dislike about the product?
OS and third-party patching as well as remote access features still need a lot of improvement.
Currently, there's no vulnerability management feature
Currently, there's no vulnerability management feature
What problems is the product solving and how is that benefiting you?
The biggest plus at the moment is the MDM feature. Coupled with Apple Business Manager, I don't have to subscribe to yet another SaaS just to provide zero touch deployment for MacOS users.
Being able to manage users, user access, computers and computer settings (using scripts) from one interface is great.
Being able to manage users, user access, computers and computer settings (using scripts) from one interface is great.
Cetral Hub for all applications or login, convenient everywhere
What do you like best about the product?
Single sign on, multiple applicaions, hub central
What do you dislike about the product?
Not too sure as I may need admin right to run API to tell
What problems is the product solving and how is that benefiting you?
save the effort of storing password or credentials for different applicaions
Easy to use and navigate
What do you like best about the product?
Having used multiple identity management programs in the past, Jumpcloud stands out in it's ease of use and implementation. In the rare instance I needed support, customer service were helpful and quick in organising a meeting and helping to resolve the issue.
What do you dislike about the product?
I would've suggest a password manager but it has been implemented and continues to be refined.
What problems is the product solving and how is that benefiting you?
Making it easier for our team members to gain and retain access.
Simple, easy-to-use, and always improving.
What do you like best about the product?
Device deployments for JumpCloud have been getting easier and easier. Automated device enrollments make macOS setups very easy, and looking forward to enabling end-user portal enrollment for the clients I support.
I used to manage groups all of the time, but with the new dynamic group feature, it's made device and user groups much easier to set and forget.
JumpCloud support is very helpful in chat, and their response time is always great. They won't close the case without a resolution.
I used to manage groups all of the time, but with the new dynamic group feature, it's made device and user groups much easier to set and forget.
JumpCloud support is very helpful in chat, and their response time is always great. They won't close the case without a resolution.
What do you dislike about the product?
Windows Application deployments are a bit limited, and would benefit from implementing some sort of repository where .msi, .exe and other applications typers can be configured and pushed.
What problems is the product solving and how is that benefiting you?
Single-sign-on and SCIM provisioning for applications has been a pain point for some of our clients. We've been able to formulate a project plan to our client that automates the onboarding of clients from their HR system all the way to their end user applications.
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