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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

4 AWS reviews
  • 5 star
    0
  • 4
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

3,769 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer & Network Security

Using specifically for MDM, but works great!

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
JumpCloud was extremely easy to setup. I setup a trial with my email, setup a few policies, connected my other IdP to it, and was ready to deploy!
What do you dislike about the product?
I have not come into any issues whatsoever yet. Issues I've had with other MDMs I have not seen thus far with JumpCloud
What problems is the product solving and how is that benefiting you?
Our biggest concern was being able to link a centralized identity to windows while STILL using the localized profile. It worked SEAMLESSLY and was everything we could have asked for.


    Dave G.

I'm no IT genius...but JumpCloud makes me look like one!

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to set up - and understand. I had it working within a few minutes of signing up.
What do you dislike about the product?
Not much - really does everything I need - and probably more.
What problems is the product solving and how is that benefiting you?
An easier way for connecting my remote partners and teams.


    Computer Networking

Best Alternative to Active Directory

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
Multiple integrations to diffrent services ( O365 / G-Suite )
What do you dislike about the product?
mostly Mac oriented - not much for PC users
What problems is the product solving and how is that benefiting you?
enabling Centrally manages Mac OS and users- without a server


    Steve T.

Great Product!

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
Best thing is the value and ease of use.
What do you dislike about the product?
Nothing, it is an excellent product with no issues.
What problems is the product solving and how is that benefiting you?
It's great for solving problems related to SSO.


    Laura A.

The best and easy security for your team

  • July 20, 2022
  • Review provided by G2

What do you like best about the product?
It is very fast to install, and it is very reliable.
What do you dislike about the product?
Nothing, everything works very well and is very easy for the user
What problems is the product solving and how is that benefiting you?
Security & User Verification


    Computer & Network Security

Jumpcloud Is a very nice software

  • July 20, 2022
  • Review provided by G2

What do you like best about the product?
Jumpcloud is a easy to use software when you need to enable SSO or Ipad management They also allow you to have servers on the platform.
What do you dislike about the product?
Somethings I dislike is how you have to pay for phone support
What problems is the product solving and how is that benefiting you?
It is helping people with SSO mamagment and IPAD Managment. It is also helping people out with setting up policys on computers and tablets and things like that. It has made my business grow becasue we are able to use SSO.


    Connor J.

Great multi-device cloud directory solution

  • July 20, 2022
  • Review provided by G2

What do you like best about the product?
I like how it is for both Mac and window and is easy to manage our users and mdm control our devices.
What do you dislike about the product?
I think there are improvements regarding SSO and SCIM as well as it's ability to sync to HR applications. But they have made good progress on these so far. Just have a bit more to go.
What problems is the product solving and how is that benefiting you?
Jumpcloud solves many issues, especially the issue of having several remote offices that don't always have a connection to each other. Cloud based allows us to control no matter it's location.


    Computer & Network Security

Ease of use and capabilities

  • July 20, 2022
  • Review provided by G2

What do you like best about the product?
One portal interface allows me as an admin to have easy control over content I'd like my users to access
What do you dislike about the product?
Some integrations with jumpcloud is not user friendly
What problems is the product solving and how is that benefiting you?
Moblie device management all in one portal makes it ease to keep control over mass user accounts


    Andrew M.

Easy to set up and use cloud AD solution

  • July 20, 2022
  • Review provided by G2

What do you like best about the product?
As an SSO beginner, it was extremely intuitive for setting up a test environment to see whether or not the product was worth deploying companywide. I thought the pricing was fair and the out of the box integrations covered almost everything we needed. It synced immediately to our already established Azure AD environment and from there it was off to the races. Even though we ultimately did not end deploying it, the experience was worthwhile. If the accounting department didn't get in the way, we would probably be using jumpcloud right now.
What do you dislike about the product?
The only dislike from the higherups was the cost for our small-medium size company. The benefits (to them) did not outweigh the costs so we, unfortunately, had to pass on using it. At this point, we are firmly established with an alternate solution but in the short time I did get to test out jumpcloud it was great to use. Maybe scaling up the amount of free users to 20 would be helpful but as is I also think is fair. Not too many negative things to say in the short time I was testing.
What problems is the product solving and how is that benefiting you?
The large benefit for me was the SSO integration that was much easier to set up than using Azures built in SSO solution. As mentioned before, if it were up to me this is the solution we would have gone with.


    Austin M.

Awesome Tool That Not Many Know About

  • July 20, 2022
  • Review provided by G2

What do you like best about the product?
The patch management feature is super helpful
What do you dislike about the product?
It's a little confusing to get used to and their support emails you a hundred times to try and help, but doesn't follow through when you accept
What problems is the product solving and how is that benefiting you?
Patch Management for our devices