JumpCloud
JumpCloud, Inc.External reviews
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What do you like best about the product?
Convenient to not have to remember 800 passwords and user names for all of the tools I use on a daily basis. As an admin, it does make keeping user accounts cleaned up pretty easy. It's actually pretty solid for this - when we onboard or offboard someone, the process is mostly in one location. This also helps ensure that all users are using SSO for all the products we have under JumpCloud
What do you dislike about the product?
The #1 issue with JumpCloud is the lack of a search bar - or any sorting functionality. I have to scroll through multiple pages of applications (or use control + f) to find what I need. This is very irritating for multiple reasons.
What problems is the product solving and how is that benefiting you?
As mentioned previously - the best part about JumpCloud is not having to remember a ton of logins to get into all my accounts. I use a lot of accounts on a daily basis. It also helps tremendously for administrative tasks. Adding and removing users from a slew of tools is very convenient.
Rapid deployment options
What do you like best about the product?
Since many SysAdmins these days need a cloud or hybrid style directory structure, JumpCloud does a great job of getting all users in one easy to set up and manage interface.
The feature set is very robust and the free trial to kick the tires is adequate for accomplishing many goals for an enterprise.
The feature set is very robust and the free trial to kick the tires is adequate for accomplishing many goals for an enterprise.
What do you dislike about the product?
The SAML documentation for assertion and request signing could use a few tweaks for being more clear about SAML security offerings.
What problems is the product solving and how is that benefiting you?
SSO for signing in to a test Duo Administrator panel.
WI Jumpcloud Rollout
What do you like best about the product?
App works great, the roll out was smooth, having a bonus device tracking solution is great too
What do you dislike about the product?
App can be finnicky and version issues can result in headaches and users getting locked out
What problems is the product solving and how is that benefiting you?
It is great for managing our users passwords, syncing to all devices, and for forcing password changes and enabling MFA on our VPN
Easy to get going. Easy to setup rules and install the endpoint agent s/w
What do you like best about the product?
Simple, but feature-rich.
Works very well for home use with free account.
Works very well for home use with free account.
What do you dislike about the product?
The screen navigation while setting up endpoint rules may be a bit too complicated to navigate.
What problems is the product solving and how is that benefiting you?
Endpoint security and management
An Excellent option for IdP and SSO!
What do you like best about the product?
I love using jumpcloud because of how easy it is to use as an admin! I also love how the platform supports both windows and Mac computers! Because jumpcloud uses SAML 2.0, we can integrate nearly all of our saas platforms using SSO!
What do you dislike about the product?
One of the challenges we have experienced with Jumpcloud is we often have issues with MFA. Our users are using Jumpcloud Protect and the push notifications are sometimes delayed or don't comw through at all.
What problems is the product solving and how is that benefiting you?
We use several saas platforms and being able to integrate sso into most of those really provides a nice experience for our end users! They are able to access all of their apps from one portal!
Great service for the small business
What do you like best about the product?
I like the versatility of the service, were you do not need to purchase additional Active directory services and can link various Operating Systems all under one infrastructure.
What do you dislike about the product?
There isn't really much to dislike especially if your company uses a mix of Mac and Windows systems or even Linux
What problems is the product solving and how is that benefiting you?
Jump Cloud solves the issue of account management across multiple different Operating Systems by providing a single login and security structure that can be used regardless of the platform the user is using.
JumpCloud has made our administrative lives a lot easier.
What do you like best about the product?
-Universal Directory
-MFA for SSH
-SSH for Linux Systems
-Ability for users to reset their own passwords
-MFA for SSH
-SSH for Linux Systems
-Ability for users to reset their own passwords
What do you dislike about the product?
We have not had any issues so far. JumpCloud fulfills our needs and works very well.
What problems is the product solving and how is that benefiting you?
The biggest issue is always multiple accounts and passwords across various systems and services especially when trying to set up a universal directory of account and services
Very easy to control MAC
What do you like best about the product?
User Binding with devices like windows and mac
What do you dislike about the product?
User integration with a local user with the same name but different devices in windows
What problems is the product solving and how is that benefiting you?
same local user name binding with different jump cloud user
Excellent platform, doesn't over sell and constantly over delivers.
What do you like best about the product?
They are releasing great new features all the time and always staying at the top of the industry. The Recent addition of OS Updates has been a great additional feature!
What do you dislike about the product?
Some of the really specific technical Mac based MDM policies need to be manually created external to the GUI, which isn't a huge issue but an area for improvement.
What problems is the product solving and how is that benefiting you?
Jumpcloud solves a bunch of different ISO-related technical controls for us, as well as general IT ease of management for our Mac and windows based fleet.
It has helped us quickly pivot to full remote-managed hardware.
It has helped us quickly pivot to full remote-managed hardware.
JumpCloud
What do you like best about the product?
JumpCloud is excellent when it comes to managing user credentials (IAM). JC is also good in directory integrations LDAP, Google workspace, and O365.
What do you dislike about the product?
Though JumpCloud MDM is good I believe the is still a lot of work to be done. For example, making it easier to host and deploy custom applications.
What problems is the product solving and how is that benefiting you?
It has helped us streamline our Onboarding and Offboarding process and it provides easy SSO integration.
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