JumpCloud
JumpCloud, Inc.External reviews
3,704 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Excellent choice for multi-OS environment.
What do you like best about the product?
Community support and interactions are excellent, and overall reliability of service. They have good pricing and is one of the few that have good support of LInux, MacOS, and Windows; on top of supporting LDAP, AD, and RADIUS.
What do you dislike about the product?
Not as feature-rich as some other options, yet, especially vs a dedicated MacOS MDM. However, they have been adding features quickly and I expect there to be parity with offerings from companies like Kandjii, etc. Software management features could be expanded upon.
What problems is the product solving and how is that benefiting you?
Good documentation, community support, and quickly adding features. Having a technical issue that is being worked on currently, and am pleased with the overall turnaround and communication times. Any contact with them has been pleasant and rapidly responded to.
Enabled me to quickly set up Identity, ZeroTrust, and device/user management for a mix of (mostly) MacOS machines, Windows, and a few Linux servers. As a small company, the near turnkey, yet flexible options were incredible for us.
Enabled me to quickly set up Identity, ZeroTrust, and device/user management for a mix of (mostly) MacOS machines, Windows, and a few Linux servers. As a small company, the near turnkey, yet flexible options were incredible for us.
Recommendations to others considering the product:
If you have a mixed OS environment, Jumpcloud is very much worth the time to check into.
Straight Forward and Easy to use MDM Solution
What do you like best about the product?
Jumpcloud MD is straight forward and easy to enrol cross-platform fleet of devices
What do you dislike about the product?
maybe some improvement on the Command Line options to have some more detailed result
What problems is the product solving and how is that benefiting you?
MDM, Patch Management, Password and account security and Software solution
Medium easy to easy to use
What do you like best about the product?
Takes a bit to get used to, but I'm sure it's top security once you figure it out. I really like the "how-to" videos. That was very handy because I was lost a bit.
What do you dislike about the product?
The only I can think of is, that the users dislike that the software interferes with the touch fingerprint login. That's one con for the hip people missed. they will have to get used to it
What problems is the product solving and how is that benefiting you?
Inventory and users, I think this will end up working great for the IT team to keep better track of term employees and onboarding too. should be easy to add and delete users
wonderful experience so far
What do you like best about the product?
I liked user account management and Jumpcloud allows end customers to modify password themselves, and the ability to remove someones device access immediately. It has great features and OS support.
What do you dislike about the product?
There's nothing much to dislike as far as I used it but Multi-factor Authentication is limited it could get better. The installation part can get better, Less features in linux.
What problems is the product solving and how is that benefiting you?
User management
JumpCloud for SMB
What do you like best about the product?
Upsides: flexible user directory, device management for MacOS and Windows.
What do you dislike about the product?
Would like: Better response time from support & more device management for iOS and Android OS devices.
What problems is the product solving and how is that benefiting you?
Managing my users & devices & cloud directories.
Meeting UK goverment requirements for Cyber Essentials cybersecurity certification scheme:
- password enforcement
- user provisioning
- device management.
Meeting UK goverment requirements for Cyber Essentials cybersecurity certification scheme:
- password enforcement
- user provisioning
- device management.
Recommendations to others considering the product:
Great option to go serverless and avoid using Azure Active Domain, but include your MacOS devices, and seamlessly manage users and devices across both Windows and Mac OS.
Very easy to use
What do you like best about the product?
It runs smoothly on the machine, doesn't take much ram or processing power, very easy to install.
What do you dislike about the product?
I disliked that there's no Google or Microsoft Multi-factor Authentication possibility.
What problems is the product solving and how is that benefiting you?
I'm a user of Jumpcloud, but mainly the leantech is using JumpCloud to Administer our team laptops, I also personally use it to have access to environments with a single sign on!
Best Authentication at reasonable price
What do you like best about the product?
The most valuable factor that attracted me was its authentication at this reasonable rate. Mainly tools that I used were cloud directory and SSO. While comparing Jumpcloud provides the best interface and mentioned features at a cheaper rate.
What do you dislike about the product?
The main problem I felt was a lack of proper service support. I couldn't find any problem in the jump cloud. I the service is also made perfect then Jump cloud will be a perfect competitor to others.
What problems is the product solving and how is that benefiting you?
I tried single sign On using JumpCloud and that made me surprisingly helpful for authentication. This made my work easier and my productivity increased. The cheap rate made it more helpful.
Easy to setup, free to start, completely self service
What do you like best about the product?
Free to start, no interaction with sales required, completely self service, and their online guides were quite helpful and direct.
What do you dislike about the product?
Some parts of group setup and working with SSO applications were a bit confusing.
What problems is the product solving and how is that benefiting you?
We used JumpCloud on the engineering side to test out various SSO solutions.
I have a very good experience with jumpcloud
What do you like best about the product?
Jumpcloud changes the way IT administrators manage their organizations by providing a comprehensive and flexible cloud directory platform.
What do you dislike about the product?
Jumpcloud sometimes gets down and it gets up aftersometime
What problems is the product solving and how is that benefiting you?
Synchronization of User Identities Across Services
Recommendations to others considering the product:
Use jumpcloud and see the change
I Love to recommend JumpCloud for your organization
What do you like best about the product?
JumpCloud is best when we use Gsuite and linux Servers, I like it's compatibility over other services. And the best and affordable price range. Also it's more powerful for our needs in the company
What do you dislike about the product?
I expect some little changes in the UI so that users and administration can easily flow through it. Working with it is fine but user experience can be imrpoved. Make it better
What problems is the product solving and how is that benefiting you?
We have more than 300 employees in our organization and was looking for a better centralized password system. And there we got JumpCloud and it's amazing. Now we are doing well.
showing 2,531 - 2,540