JumpCloud
JumpCloud, Inc.External reviews
3,769 reviews
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External reviews are not included in the AWS star rating for the product.
Great for companies that use Google Business and need user directory services
What do you like best about the product?
This is by far the simplest cloud-based user directory/SSO I've ever used. The UI is intuitive, the settings are in easy-to-understand terms, and the SSO integration is one of the simplest I've ever seen.
What do you dislike about the product?
I wish there were more options for Windows/Mac MDM-style features, but I really get the feeling that those are on the way. If JumpCloud could rival Microsoft Intune/EPM and Mosyle MDM, then this could easily be my preferred MDM in my consulting work.
What problems is the product solving and how is that benefiting you?
Ever since Google Business hit the scene, there have been many open questions about what to do for user directory services in lieu of Active Directory. JumpCloud is that answer. Many small to medium size businesses buy mix-and-match models of desktops and laptops, then expect their IT support to make it all work together. JumpCloud doesn't just make that possible - it makes the process easy.
Quick onboarding and friendly UI
What do you like best about the product?
How fast the onboarding was to get a tenant there was no waiting just signed up and your basically in and ready to play and mess about
What do you dislike about the product?
Unfortunately it did have the feature to push unsigned apps to IOS devices which was something I really needed and also though there is a live chat I got a quicker response via email
What problems is the product solving and how is that benefiting you?
Jumpcloud looks to be jumping into the MDM market with affordable pricing and which is great for small business or IT enthusiasts like me
Simple and user friendly interface to create custom app for SSO
What do you like best about the product?
It has lots of pre-built apps available for SSO in its marketplace. Also for not-so-generic tools, it provides a very user-friendly interface for custom app creation.
What do you dislike about the product?
Nothing much to dislike, but if more and more tools are added to the marketplace then it would increase the acceptance of Jumpcloud. The Jumpcloud team should be more than eager to partner with new companies and startups to add their tools in their apps pace
What problems is the product solving and how is that benefiting you?
Jumpcloud helps in SSO for users to login into my company Mindtickle. We have recently seen a rise in our customers using Jumpcloud as their IdP for SSO and user management. The simple and easy to use interface makes it wonderful to integrate with Mindtickle with Jumpcloud for SSO needs
Good Experience So far
What do you like best about the product?
The ability to set up Single Sing on with a wide range of activities and improve user workflow.
What do you dislike about the product?
The lack of granularity in functions such as disabling federations for a single account within the instance.
What problems is the product solving and how is that benefiting you?
I have joined Jump cloud to test SSO capabilities for the Software Company I support and I have been loving it
Great
What do you like best about the product?
It has multi tenant portal which is the best.
What do you dislike about the product?
Noting as such. All at jump cloud is good, just need to have updates in some services
What problems is the product solving and how is that benefiting you?
It has multi tenant portal which is the best.
Better than an IT department
What do you like best about the product?
We were able to implement SSO, provisioning and access control and Apple MDM all without having an IT department. After some setup and config even non-technical users could onboard new employees, assign them credentials and a MacBook and give them access to the online services they needed.
What do you dislike about the product?
Sometimes when MDM commands fail it can be tricky to troubleshoot. The support team is always great but I'd love some more tools to help figure it out without needing to bug them.
What problems is the product solving and how is that benefiting you?
It allows us to easily onboard and unboard employees without a team of people provisioning accounts.
Simple, quick and easy
What do you like best about the product?
Really quick and easy to create and prov
What do you dislike about the product?
Really quick and easy to provision users, ldap, radius and single signon to our corporate applications
What problems is the product solving and how is that benefiting you?
Authentication management reducing the need for multiple unlinked accounts across many systems
The right solution for modern times
What do you like best about the product?
Having all our endpoints distributed around the globe managed from a single centralized console
What do you dislike about the product?
Automatic provisioning of applications seems to fail or get delayed very often. I've used other products where I'm able to push apps at any moment to any endpoint.
What problems is the product solving and how is that benefiting you?
Our workforce is located in many countries around the globe so we can't rely on a traditional domain / directory. But with jumpcloud we don't have to worry about that, we can even patch our endpoints remotely.
Perfect to manage assets in a remote work environment. Very customizable for Microsoft and Apple.
What do you like best about the product?
Able to run commands with no interruption to co-worker's workflow
What do you dislike about the product?
Not a clean UI, many menus are redundant for managing users and devices. Would perform a simple one-click option for setting up new users
What problems is the product solving and how is that benefiting you?
Asset tracking and troubleshooting remotely
Angie's jumpcloud review
What do you like best about the product?
Its a great platform and the staff is very prompt and helpful
What do you dislike about the product?
Nothhing they are great!!!!!!!!!!!!!!!!!
What problems is the product solving and how is that benefiting you?
My access to the cloud for my business!!!!
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