JumpCloud
JumpCloud, Inc.External reviews
3,769 reviews
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Easy to set up, easier to use
What do you like best about the product?
Not only was it easy to set up, JumpCloud is easy to use. For beginners through advanced users, everything you need is there. JumpCloud is onto something good here!
What do you dislike about the product?
No dislikes. The review requires minimum words here, but as an IT professional there was nothing I disliked about JumpCloud.
What problems is the product solving and how is that benefiting you?
Our authentication for clients is paramount. Having a central, cloud control panel is ideal.
Great Software
What do you like best about the product?
Very user friendly, and guides you through processes. As an admin it allows you to go to different sections intuitively to complete your tasks.
What do you dislike about the product?
Some items are harder to locate where issue are at in automation.
What problems is the product solving and how is that benefiting you?
Security of software and users can be managed in a single location, it allows on boarding to be completed consistently.
Powerful, Affordable, and easy to use
What do you like best about the product?
My personal favorite feature would have to be the User Interface layout. As someone who is fairly new to the industry, it can be easy to get overwhelmed when using new webapps with a clunky GUI. Jumpcloud definitely has an intuitive layout. On top of that, they continue to listen to customer feedback and add new features.
What do you dislike about the product?
As time goes on it's harder and harder to find anything that I'm not a big fan of. The main issue is the often outages. While they aren't super often, they are still annoying at times.
What problems is the product solving and how is that benefiting you?
The upcoming mobile app will benefit me quite a bit. It will be an enormous help with adding or deactivating user or device groups while not at my desk. Managing our userbase on business trips will be a breeze now.
A great software which is only getting better
What do you like best about the product?
It's a great central hub for user and device management.
What do you dislike about the product?
There are a lot of features that still need to be built we'd love to replace more of our automation software with it but it's not ready yet.
What problems is the product solving and how is that benefiting you?
It allows us to use simple scripts to roll out or remove software from devices which saves us the time of having to schedule a meeting with a user and see if our remote access software is broken that day or not.
Easy to use
What do you like best about the product?
ability to quickly add and remove users with a few clicks
What do you dislike about the product?
Inability to lock out phones is my primary issue.
What problems is the product solving and how is that benefiting you?
Faster deployment
Recommendations to others considering the product:
I would probably not sign up for anticipated users up front and instead add and pay by the user as it takes some time to migrate everyone.
Jumpcloud works great in our office setting.
What do you like best about the product?
Security and privacy of computers and systems
What do you dislike about the product?
I do sometimes have a lag on my cellphone, but I attribute that to my cellular service and not Jumpcloud.
What problems is the product solving and how is that benefiting you?
Jumpcloud allows us as a company to protect our private laptops.
JumpCloud is a great identity management tool that goes above and beyond for managing devices.
What do you like best about the product?
JumpCloud has a simple and clean user interface, but does not lack the functionality of a complicated platform. It is easy to navigate and a very powerful tool.
What do you dislike about the product?
I wish that the knowledge base was more easily accessible and updated more often. I realize this is no easy task since the knowledge base is already very useful and must be constantly attended too, but that is one small improvement.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the problem of identity management (as well as password management) and can solve many problems with built-in commands/policies as well as options for custom commands/policies.
Extra security measures
What do you like best about the product?
Helping my team regardless of my location.
What do you dislike about the product?
I don't think I have anything to list here. There were a few kinks in the beginning but those were all worked out and things run smoothly now.
What problems is the product solving and how is that benefiting you?
I appreciate the extra security measures with JumpCloud vs a regular two step verification system (like Google).
As far as identity management goes, Jumpcloud provides a high level of customization and consistency
What do you like best about the product?
The web clients are very easy to use;the user interface provides a pleasant experience.
What do you dislike about the product?
It's frustrating to have separate logins for administrator accounts and user accounts.
What problems is the product solving and how is that benefiting you?
Jumpcloud solves the problem of having dozens of passwords for the purpose of accessing dozens of SaaS's.
Easy install, relatively easy to admin if you are not an IT professional
What do you like best about the product?
the MDM abilities make things pretty simple to do remotely.
What do you dislike about the product?
Seems to be lacking in some of the reporting categories. Would be nice to see a report of uptime and downtime of users being logged into their systems.
What problems is the product solving and how is that benefiting you?
Mainly ensuring devices are accounted for and we can have some governance over how the devices are being used.
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