JumpCloud
JumpCloud, Inc.External reviews
3,769 reviews
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Glad i found this!
What do you like best about the product?
With Jumpcloud user management become easy and time saving for me. It's very easy to use and get started, I would like to appreciate team Jumpcloud for developing this.
What do you dislike about the product?
So far I had a very amazing experience with Jumpcloud but I think their single sign-on can get better and more smooth.
What problems is the product solving and how is that benefiting you?
user management, id risk management , single-sign on.
Excellent product!
What do you like best about the product?
I like that Jumpcloud is easy to work with. The channel team is flexible and easy to negotiate with. Our customers are asking for the technology, so we are selling it to them!
What do you dislike about the product?
Nothing really. Again, Patrick Wiley has been an outstanding representative of Jumpcloud. GuidePoint will likely continue to sell Jumpcloud to our customers because it's working very well.
What problems is the product solving and how is that benefiting you?
We have sold the JumpCloud Platform Plus Package & Patch Management to our customers, helping them to increase their performance and have less downtime due to cybersecurity issues.
Replace mountains of infrastructure
What do you like best about the product?
Ease of use. The system is simple enough that relatively experienced Systems Administrators can be up and running in a few hours.
What do you dislike about the product?
Still new, and there's room to grow! If JumpCloud does happen to go down, the impact on us could be catastrophic.
What problems is the product solving and how is that benefiting you?
We no longer need to maintain multiple active directory domains, NPS servers, we can bring everything under one roof and it's simple to manage (and blueprint).
Recommendations to others considering the product:
Give it a shot on your own free time. They give away fairly well enhanced accounts to 10 devices or under and it's super easy to roll out a home lab.
MDM Solution for everyone
What do you like best about the product?
Was easy to install across the company. We used it on Mac, Windows, and Linux. For Mac we been able to do it using google business so was easy. With the rest was just a few clicks and we been able to check the progress in the dashboard.
What do you dislike about the product?
We had an issue with one of our devices, we are not sure what happened and we had to re-install windows. We contacted support, but we didn't wait for an answer due to the emergency.
What problems is the product solving and how is that benefiting you?
JumpCloud solved one of our security issues and was part of the SOC we worked on. Now we are able to keep control of all our devices, erase disks and activate remote encryption.
Intuitive design saves time!
What do you like best about the product?
The best part about using Jumpcloud is its intuitive design. When everything is easy to read and there is no ambiguity it is a breeze to work, which opens up more time for other tasks.
What do you dislike about the product?
The only annoyance that I can say came from experience would be my lack of experience. Getting into work with Jumpcloud can be a speedbump since it does not offer the tutorials and documentation on the first login.
What problems is the product solving and how is that benefiting you?
I am using Jumpcloud for user enrollment and management at our company. Due to the nature of Mac devices, there is a requirement for an extra step and it is realized perfectly with Jumpcloud.
Recommendations to others considering the product:
It is easy to use and the documentation is extensive for new users.
Jump cloud is the way to go.
What do you like best about the product?
Is easy to understand and use at the same time. From binding machines to implementing policy and generating reports just a few clicks away.
What do you dislike about the product?
Love it. nothing to dislike or maybe except that if i didn't bring my phone to work then I am pretty stuck.
What problems is the product solving and how is that benefiting you?
I am using it daily to bind machines. Is so much easier than joining a domain compared to last time.
Simple yet effective users & cloud resources monitoring
What do you like best about the product?
Built-in discovery integrations, with a few clicks away & self onboarding it's possible to understand insights about all our resources and IT assets, including control of all users
What do you dislike about the product?
require a learning curve, but this is still simpler than native it control systems.
What problems is the product solving and how is that benefiting you?
one platform to gain visibility to all users & control device security posture across all assets
Unified Management and Seamless Integration, But Pricey
What do you like best about the product?
I appreciate JumpCloud for its fantastic single pane of glass functionality, which allows me to manage multiple aspects of my IT infrastructure seamlessly. The platform's ability to integrate single sign-on for our applications and apply conditional access policies is incredibly useful and beneficial, providing a streamlined and secure working environment. Additionally, the flexibility JumpCloud offers by not locking into specific vendors is a major advantage. It works remarkably well across various platforms and devices, be it Mac, PC, iPhone, or Android. Managing everything centrally from the cloud, including device management, single sign-on, RADIUS for Wi-Fi login, and even LDAP for printers and scanning, is a significant benefit, especially with many remote workers. The transition and setup of JumpCloud were straightforward, which made it easy to integrate and move devices, even though it was somewhat time-consuming. JumpCloud effectively consolidated many fragmented systems into one cohesive and manageable platform.
What do you dislike about the product?
I find the user interface a bit laggy and slow, which can be frustrating at times. Although improvements are ongoing, it's still an area that could use enhancement. Another aspect that I would change is the pricing. The transparency of the pricing model is lacking, making it difficult to understand the cost breakdown, and it seems a bit expensive for the features offered.
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes device management, resolves fragmented systems, enables remote access, and streamlines onboarding during acquisitions. It provides cloud management for remote workers, integrates various services, and synchronizes tools seamlessly across platforms.
Great identity provider!
What do you like best about the product?
Jumpcloud has a beautiful UI and it is easy to learn.
What do you dislike about the product?
Haven't found anything to dislike yet. So far it achieves what I need it to do!
What problems is the product solving and how is that benefiting you?
I'm autoprovisioning users via SAML and jumpcloud makes it super easy.
Recommendations to others considering the product:
Jump right in!
JumpCloud ease of use is the best reason to recommend it to others.
What do you like best about the product?
Privacy and support team, ease of use. The customer can review their users with little technical knowledge. The infrastructure is easy to understand and has free trails and good pricing.
What do you dislike about the product?
Traffic problems and there's is no phone support. Problems when network changes. Upper tiered packages can be made less expensive. Nothing much to improve there.
What problems is the product solving and how is that benefiting you?
I am using it to easily manage my customers profile. It's features are helping me attract more customers. And I can surely see a increase in my production also.
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