JumpCloud
JumpCloud, Inc.External reviews
3,704 reviews
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Handy Central dashboard to manage all of your logins and security, business wide
What do you like best about the product?
Ease of use and responsive and helpful support.
What do you dislike about the product?
Had issues with LDAP . Ended up using using RADIUS. That has worked without issues so far.
What problems is the product solving and how is that benefiting you?
Google management, device tracking, VPN credential assignments. At this point we're not large enough to benefit greatly financially but definitiely benefiting from how easy JumpCloud makes everything else.
Recommendations to others considering the product:
Give it a shot you can't go wrong with the free trial.
A great solution for EVERYONE!
What do you like best about the product?
Everyone should be using this! Home users too! You can have 10 FREE devices/users! JumpCloud is a tool I've been using at work and separately for my home since 2017. Even if you aren't using it for mobile device management (MDM). Even if you aren't using it as a user directory, and single sign-on solution. Use it to send remote commands, install apps, run updates, and remotely resolve issues. Use it to gather inventory. There are a ton of easy to use well-designed features, and there's definitely something for everyone. And, they frequently add new features or improve upon existing ones.
What do you dislike about the product?
I'm not enamored of the MDM solution. It's the one feature that feels tacked-on or an after-thought. It works, it just could be that little bit more. Honestly, there isn't anything I truly dislike about it.
What problems is the product solving and how is that benefiting you?
SSO. The benefit of having one account to sign into (two really; Google, JumpCloud) is necessary for a work from home cloud-first company.
Remote commands, without the need to enable VNC/Remote Desktop. Sending one-time commands to a device, and getting the results without ever needing to be at that device or see a screen/terminal.
Remote commands, without the need to enable VNC/Remote Desktop. Sending one-time commands to a device, and getting the results without ever needing to be at that device or see a screen/terminal.
Jumpcloud review
What do you like best about the product?
Ability to manage devices and users from a single website. Ability to push software directly through the portal, and the ability to integrate other directories into othe organization.
What do you dislike about the product?
There are inconsistencies with the way a device handles being offline for extended periods of time. Specifically when a device has a user with a changed password on that device, and then you try to login.
What problems is the product solving and how is that benefiting you?
Mobile device management and administration. We are able to provide org-wide policies to all users with simple tools. We are able to focus on developing new controls rather than keeping a fleet consistent.
Recommendations to others considering the product:
Understand what you want to do with the platform first, then get distracted with all the bells and whistles.
Everything you need for access managment
What do you like best about the product?
Remote user profile management on devices, SSO integration, LDAP/SAML 2.0 support various application
What do you dislike about the product?
Lack of user/admin level command runner capabilities and lack of iPad and ios MDM support.
What problems is the product solving and how is that benefiting you?
Cloud directory and no need of an active domain controller on site.
Domain Integration is great
What do you like best about the product?
I like being able to integrate apps and all credentialing in our system. The user portal makes everything extremely easy for the employees to use. The management interface is simple to use for daily uses.
What do you dislike about the product?
Apps are not simple to integrate with, integration into UNMS/UISP, and UNIFI is key to our network and currently are not in the system. SAML is so complicated I do not use it at all and MDM should include Android and Windows devices.
What problems is the product solving and how is that benefiting you?
Centralized AD and authentication management. Having the ability for remote workers to authenticate to devices is the best thing ever. Less windows on prem services is the goal of our org.
JumpCloud resiliency
What do you like best about the product?
What I like more is it's very resilient, robust and secure. With JumCloud I was able to get rid of the active directory.
What do you dislike about the product?
What I dislike is that sometimes on Mac laptops there is conflicts between JumpCloud and some Token on the Mac laptop, when that happens we have to wipe the laptop
What problems is the product solving and how is that benefiting you?
I use it to deploy computers remotely, zero touch. With JumCloud I got rid of the active directory.
Powerful tools for a distributed workforce
What do you like best about the product?
The ability to manage settings for multiple different operating systems (primarily Mac and Windows) for a workforce distributed across multiple time zones and even multiple countries.
What do you dislike about the product?
Lots of features when designing the best level to purchase. Takes some thought and planning, but that's not all bad, either.
What problems is the product solving and how is that benefiting you?
Fast and thorough provisioning of new devices. Pushing out software enterprise wide is also very simple. Changing security settings across different operating systems and tracking compliance.
Recommendations to others considering the product:
The solution to controlling your distributed workforce.
JumpCloud for Business - March 2022 Review
What do you like best about the product?
JumpCloud helps our company bring every device in our company together in one easy platform. We can easily manage Windows, Mac, and Linux machines through one simplistic interface.
What do you dislike about the product?
The few features we need as a company are still in beta such as Apple VPP. When onboarding a new admin, the learning curve for JumpCloud can be quite steep, therefore having the certification test to study and master is essential. It would be great if the level 2 and 3 certifications were released to assist in admin education.
What problems is the product solving and how is that benefiting you?
With JumpCloud our company can do things never previously possible. We can remotely set device policies, create users and assign them to various directories all at once, and reset passwords from a central location if necessary. These key features allow our IT team to streamline new employee onboarding easier than ever before.
Essential security tool for access control of company employees
What do you like best about the product?
Restricted passwords,
user blocking,
access control
user blocking,
access control
What do you dislike about the product?
Price is a little high per user, which makes it difficult as the company increases its number of employees
What problems is the product solving and how is that benefiting you?
Undoubtedly, access control and enabling secure passwords is jumpcloud's biggest differentiator.
Best for medium sized business
What do you like best about the product?
The best thing about Jump cloud is its ease of use and capabilities to deploy on a wide scale remotely. I was able to instruct my users on how to install jump cloud by downloading the client install in the user portal which makes it easy for me as an admin to bind their account to their device.
What do you dislike about the product?
One thing I would like jump cloud to have is a more in-depth reporting experience. I sometimes have issues with the jump cloud reports not being correct. An example of this is having a report in the dashboard that tells me which devices are not encrypted but in the device menu, I see that the device in fact is encrypted.
What problems is the product solving and how is that benefiting you?
The benefit of Jump cloud is being able to synchronize with G-Suite which simplifies the account creation and being able to keep track of the device users are using without having to have a separate software or manual list.
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