JumpCloud
JumpCloud, Inc.External reviews
3,704 reviews
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Nice product for SAML configuration
What do you like best about the product?
Feasible usability and easy to use for better understanding
What do you dislike about the product?
Nothing much but it scalabilty seems to be slow
What problems is the product solving and how is that benefiting you?
SAML Usage
Great AD services with multiple functions. Easily able to push softwares and system updates.
What do you like best about the product?
Being able to control user permissions and having full oversight of their work.
What do you dislike about the product?
Not being able to install and push custom softwares through jumpcloud as well as mdm enrollment might be an issue.
What problems is the product solving and how is that benefiting you?
General AD to maintain company devices. We can do it through a cloud service that solves some issues such as international device setup.
All in one solution for small business
What do you like best about the product?
integrate authentication with UNIFI wifi. MacBook login with GCD account through JumpCloud Directory.
What do you dislike about the product?
The MDM policy seems like it is less than Jamf pro.
What problems is the product solving and how is that benefiting you?
We want to use JumpCloud with the below features. JumpCloud has all in one solution we don't need to find other SaaS solution for radius authentication, MDM,Zero trust etc.
WiFi authentication with GCD account.
MacBook login with GCD account.
Zero trust network.
MacBook management
WiFi authentication with GCD account.
MacBook login with GCD account.
Zero trust network.
MacBook management
Great product that solved our remote first strategy
What do you like best about the product?
Simple to use and fast to deploy. Using the free version during our trial phase we had the account set up and synced with g suite/azure and our DEP within a couple of hours
What do you dislike about the product?
After a robust 6 month trial and evaluation, the only downside we could find was a few profiles that could be added as a pre-done setup and maybe some more customisation options to the user portal.
What problems is the product solving and how is that benefiting you?
Post Pandemic we have offered all our users the choice to stay remote. this caused a problem with our on-prem ad and the complications running that over a wide area brings. JumpCloud solved this out of the box and gives un precedented control of the end-user asset
Recommendations to others considering the product:
If you are looking for a product to help manage your user's assets and access to systems either remote or on-prem don't look any further this is the product you need
Excellent, easy and powerfull service !!
What do you like best about the product?
The interface is full friendly, easy and functional, all resources relations is amazing, in my case use app for test about SSO with my platform and google cloud, is really faster configuration y free plan is good period for clear dobouts.
Documentation is good and solved frecuent problems.
Documentation is good and solved frecuent problems.
What do you dislike about the product?
So far I had no problems with the platform, all good.
I have doubts that it can be used in another language such as Spanish.
I have doubts that it can be used in another language such as Spanish.
What problems is the product solving and how is that benefiting you?
Integration tests of SSO with SAML with the google cloud platform and the firebase service.
Doubts about how SSO works.
Doubts about how SSO works.
Recommendations to others considering the product:
Without a doubt, it is a great product.
JumpCloud is an excellent product for environments not currently managed centrally.
What do you like best about the product?
The robust capabilities especially within the MDM world as well as centrally controlling identities utilizing SSO.
What do you dislike about the product?
It doesn't make as much sense to utilize this product if your environment is already domain controlled or utilizing something like Azure AD
What problems is the product solving and how is that benefiting you?
MDM across Linux, MacOS and Windows is something that is difficult to find elsewhere.
Very easy to use!
What do you like best about the product?
Easy to navigate and set up. This makes managing remote devices a breeze.
What do you dislike about the product?
While all of the information you need can be easily found in the admin portal, the reporting aspect is severely lacking.
What problems is the product solving and how is that benefiting you?
With the shift to a remote workforce this has made managing those users and devices relatively easy.
Best SaaS application for centralized directory for authenticatio.
What do you like best about the product?
Support SAML protocol. Centralized platform for other applications.
What do you dislike about the product?
Less information about the background AD attributes
What problems is the product solving and how is that benefiting you?
Patches, centralized device contr single platform to access SAML based applications.
Great Simple to use Device Management Software
What do you like best about the product?
The interface is simple and easy to navigate yet robust enough to handle nuances. The option to get more granular but you don't have to be a computer science major to get something from the program.
What do you dislike about the product?
There was nothing specific that I saw missing from the program when evaluating.
What problems is the product solving and how is that benefiting you?
I had issues with controlling the software on computers and rolling it out among different devices without the hassle of manually updating each one of them specifically among phones. I tested this system as a way to use across numerous devices.
Works on both Windows & mac
What do you like best about the product?
It works on multiple platforms, very easy to manage and even has a pretty good PowerShell module
What do you dislike about the product?
Sometimes it's hard to get good support for complicated issues
What problems is the product solving and how is that benefiting you?
As I said, one system to manage both Windows and mac
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