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Really good IdP and Device Manager
What do you like best about the product?
The best IdPs are really best, but you probably won't need 50% of their features. JumpCloud is a basic plus IdP, that will give you 80%+ percent of what you really need. Adding the Device Manager on top of it, adds much more to it, starting from log-in to your devices using the same credentials, which helps the end-users choose a really strong password, but remember only this one.
What do you dislike about the product?
The UI takes time to learn; the cost of almost the same as the more reobust IdPs (but you also get the Device Manager, as mentioned); some of the features feel less mature but still work.
What problems is the product solving and how is that benefiting you?
IdP + Device Manager, focusing on the integration + allows to fine-tune the password policy, which Google Workspace, for instance, lacks!
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JumpCloud: The Gateway to Seamless, Secure, and Efficient Identity Management
What do you like best about the product?
JumpCloud: Efficient & secure management.
What do you dislike about the product?
some policies can't removed after deployment.
What problems is the product solving and how is that benefiting you?
JumpCloud Remote Assist solving our remote worker device access issue and its benefiting our team time saving and excellent service.
JumpCloud creates nothing but ease
What do you like best about the product?
JumpCloud's multiple integrations with other vendors are seamless and easy to set up. A perfect 'one-stop shop' for user creation and management. JumpCloud implementation is very guided and easy whether it is a fresh on-boarding or even if you are migrating an exisiting on premise domain. JumpCloud's Customer Support are very responsive and knowledgable. The amount of features within JumpCloud seems endless. I use JumpCloud services frequently and always promote the service as very beneficial.
What do you dislike about the product?
I have yet to find a dislike of the JumpCloud platform.
What problems is the product solving and how is that benefiting you?
The number one problem that JumpCloud is solving for me is the SSO integrations. We constantly have had issues with users keeping track of different passwords as many of our Clients use many different application. JumpCloud solves this with their seamless SSO integrations.
Amazing tool
What do you like best about the product?
Manage police, managing aal the machine seemlessly
What do you dislike about the product?
I dislike uninstall chrome not working in.
What problems is the product solving and how is that benefiting you?
We can manage each system easily on single plateform.
An Excellent Choice for MDM!
What do you like best about the product?
One thing that stands out when working with JumpCloud (JC) was the amazing customer service and constant help to implement and integrate JC into our organization. Cruz, Joe, and the team have been a pleasure to work with on this project. They have also done a great job of explaining the numerous features JC offers and how easy it is to use those features once implemented.
What do you dislike about the product?
So far I haven't seen any huge drawbacks, but it would be nice to have more granularity around user access. (Main thing that springs to mind is allowing the Microsoft store to be opened and limit what apps can be downloaded instead of the current solution of just blocking the MS store altogether.) That being said, when I mentioned this, Cruz immediately let me know that he'll share that info with the product team and try and get some movement there. It let me know that with how frequent the use of JumpCloud will be in our org, we'll have someone that is listending to what we need/want.
What problems is the product solving and how is that benefiting you?
JumpCloud is letting us go from 3-4 management softwares for 1. I can't begin to describe how helpful that will be!
A much better solution than Microsoft AD
What do you like best about the product?
What I like the most about JumpCloud is that the Dashboard easily displays the information I want/need to know such as expired passwords and when a user is locked out. It's also very easy to implement and integrate into an exsisting AD environment.
What do you dislike about the product?
The only thing that I have disliked about JumpCloud is how sometimes when we start a remote assist session I cannot help with anything that needs a network administrator credential.
What problems is the product solving and how is that benefiting you?
Its making a simple and easy to read single plane of glass for manaaging AD credentials.
A no brainer
What do you like best about the product?
JumpCloud helps our clients adopt a solid security posture, while streamlining onboarding, offboarding, device management. JumpCloud unifies LDAP/AD, Radius, and 1000+ SaaS apps, and MDM for Mac and Windows. It really is an all-in-one solution with few downsides. Implementation in a staged and non-disruptive approach is easy. Users can easily self serve from password resets to rotating SSH keys. JumpCloud's support has been quick to respond and capable. For administrators, it allows us to sleep at night.
What do you dislike about the product?
It would be great to have support for Windows domains beyond AD authentication.
What problems is the product solving and how is that benefiting you?
Drastically simplifies user access to all company resources with a single secure password. A single kill switch for termination of employees, eliminating or drastically reducing the need to manually remove access. One click to add/remove access to resources like Linux servers.
Moved from Miradore for my iOS devices... been very happy.
What do you like best about the product?
Having previously used a couple of other MDM solutions for my small business, I found JumpCloud to be the easiest to set up with Apple Business. Honestly, the whole Apple device enrollment process is a bit convoluted, so it was very welcome that the JumpCloud side of things was simple. I think of it as basically set it and forget it... I am not constantly needing to tweak things, they work the first time and stay done.
What do you dislike about the product?
I am not an expert user, so it is still a big learning curve to become effective in the MDM space. I did find that some of the policies I had in Miradore did not exist in JumpCloud (or at least I could not find them). Being a small business, the cost once you move beyond the free edition can add up quickly. I would love a larger free tier (of course) or a cheaper small business tier for companies with 50 or fewer devices.
What problems is the product solving and how is that benefiting you?
I really needed my devices locked down so that my staff are unable to load apps and use them in inappropriate ways.
Amazing!
What do you like best about the product?
The Device and User management on JumpCloud is the best thing about it.
What do you dislike about the product?
The search feature can be better. When I type a users name sometimes it wont auto populate or give me options that are not related to the search
What problems is the product solving and how is that benefiting you?
Using JumpCloud has help me a lot with to make sure that we can help our users access to the tools they need
Very good experience so far
What do you like best about the product?
I love the unifed system that provides to keep security tight but at the same time the easy way for anyone TI or not TI people to use it
What do you dislike about the product?
Only i would say i would improve a little UI in admin console
What problems is the product solving and how is that benefiting you?
Knowing which user have or not access to specific services from the company and also helping with having a dashboard for a login for all users
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