JumpCloud
JumpCloud, Inc.External reviews
3,704 reviews
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Extreme Easy Product to Use and Set up
What do you like best about the product?
How easy it is to set up jump cloud for new user's and computers. Their support team is also amazing and any time I have ever run into any problems they have helped me resolve them quickly and easily.
What do you dislike about the product?
The only thing I do not like it occasionally we have computers that end up not connecting to jump cloud after a long period of time of not being used. We were able to get it resolved however by reinstalling the agent
What problems is the product solving and how is that benefiting you?
We are solving the problem of managing our different users and devices by using jump cloud to keep all of the information in an easy to use product. We have found it is easy to scale up with jump cloud with a fast growing company
Great alternative for a small business
What do you like best about the product?
For a small business that doesn't have a server, JumpCloud helps manage logins and passwords easily. Much easier than setting up accounts on all the computers and ealing with password changes on each one. Especially if they are shared computers.
What do you dislike about the product?
Biggest complaint would be the pricing. It seems a little high for handling logins but not much else out there. There is some quirks if you're migrating to JumpCloud but support is very helpful.
What problems is the product solving and how is that benefiting you?
One business had an old server that wasn't worth replacing. They were also migrating their data to the cloud. Using JumpCloud instead was a much better option than replacing the server just for compliance and user maintenance.
Great product!
What do you like best about the product?
Easy to set up, secured my websites, great reporting, and super affordable!
What do you dislike about the product?
I have found no dislikes using this product.
What problems is the product solving and how is that benefiting you?
HTTPS
Deployment so fast it will make you jump
What do you like best about the product?
Simple set up and a free trial for up to ten devices. Support that doesn't try to up sell was a breath of fresh air when it came to scoping out my next mdm solution.
What do you dislike about the product?
Wish I had more control over over some of the devices. Specifically iPad OS and iOS.i know they said it's coming but I needed iOS mdm yesterday. Had great for osx but wasn't there for the other two
What problems is the product solving and how is that benefiting you?
I have a extremely rare use case and they worked with me to get it solved. Great experience working with their team. Had a small team that needed mdm and jump cloud made it happen in a flash
Recommendations to others considering the product:
It's great even for small team's
JumpCloud Best Online Active Directory
What do you like best about the product?
GUI Part is very user-friendly and we can easily import the exiting AD User account from the OnPremise AD Solution. So Migration process is very much simple and SSO Look good
What do you dislike about the product?
Can Import the help documentation and add those in the GUI itself. SO cx can easily track the details
What problems is the product solving and how is that benefiting you?
Employee SSO Login is very much useful for our application and Role authentication looks good
Recommendations to others considering the product:
Best Online AD Solution
A solid, well-polished, and comprehensive MSP-Friendly device management solution
What do you like best about the product?
The different modules interconnect well, allowing you to approach from whichever angle you're currently coming from. Their support team is friendly and responsive, and their setup is very MSP/Multi-Tenant friendly. Their streamlined policy options make managing your devices far simpler than other solutions. MDM enrollment was low-impact, and efficient.
What do you dislike about the product?
We would have liked to see options for Android devices at this point, as that was the one piece keeping us from using Jumpcloud for all our MDM needs. Occasionally, the Apple MDM deployment goes sideways and requires re-application, but you find that out quickly enough that it doesn't affect the end-user all that much.
What problems is the product solving and how is that benefiting you?
We have resolved issues with one of our clients' completely decentralized organization, allowing us to implement policies and device management that would normally require a serious infrastructure investment.
Solid all round MDM and SSO
What do you like best about the product?
Handles Apple, Microsoft and Linux OS devices as well as mobile. Apple's DEP integration for newer devices makes life easy and the comprehensive interrogation of device software and browser extensions is very helpful for diagnosing user issues and generating software registers.
What do you dislike about the product?
Some of the features feel a little alpha from time to time and the reporting could be more fleshed out. The initial setup was a learning curve and the documentation could be a little better in places.
What problems is the product solving and how is that benefiting you?
Visibility of all the software on the devices, Setup of new Mac devices is easy (most of our fleet), getting coverage of patch levels for all software and being able to proactively look at and manage the fleet of all devices.
Easily accessible, clean dashboard and great management tool
What do you like best about the product?
Great tool for IT to manage and assist when employees need quick help
What do you dislike about the product?
Set up was a bit complex with many steps
What problems is the product solving and how is that benefiting you?
IT is able to access our remote computers to jump in and assist when needed
JumpCloud Amazing
What do you like best about the product?
Endpoint device management, user account control, easy to use UI, fast and secured platform, 2FA, sso.
Great for Linux MDM! Amazing for MacOS and good for Windows
Great for Linux MDM! Amazing for MacOS and good for Windows
What do you dislike about the product?
The default policies for Linux are not so many. We want computer auto lock in 2mins, access control over the usb ports
What problems is the product solving and how is that benefiting you?
Benefits: endpoint device management, device security, easy to use, radius, sso, cloud platform integrations, increase the sysadmin productivity.
Recommendations to others considering the product:
If you are looking to go for MS AD - first check how JumpCloud works than you might reconsider your decision!
Really good cloud directory
What do you like best about the product?
RADIUS capability
LDAP options
Windows and MacOS compatibility
Groups management
Logs details
It's a really easy to use tool that gives you all those functionalities in a cloud based infrastructure you don't have to fully administrate and maintain.
LDAP options
Windows and MacOS compatibility
Groups management
Logs details
It's a really easy to use tool that gives you all those functionalities in a cloud based infrastructure you don't have to fully administrate and maintain.
What do you dislike about the product?
A few outages over time. Not affecting critical aspects of the product such as LDAP, RADIUS or endpoints but sometimes the agent installation or admin login portal fails.
What problems is the product solving and how is that benefiting you?
Able to manage WiFi Radius authentication and authorisation for our office networks and VPNs
Integrate via LDAP other tools such as Jamf
Manage local users in MacOS and Windows being able to assign and manage account from a coud directory
Integrate via LDAP other tools such as Jamf
Manage local users in MacOS and Windows being able to assign and manage account from a coud directory
Recommendations to others considering the product:
Even it offers MDM and SSO capabilities those are a bit basic. If you don't have big requirments the tool will cover your needs, but you might need to have other tools for those capabilities if you have deeper needs
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