JumpCloud
JumpCloud, Inc.External reviews
3,769 reviews
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External reviews are not included in the AWS star rating for the product.
Solid cloud IDM with all requisite enterprise features
What do you like best about the product?
A feature rich platform that just works as plug-n-play mode
What do you dislike about the product?
AWS compatibility is cumbersome and third party patch management needs to be introduced.
What problems is the product solving and how is that benefiting you?
A cloud IDM that just works and performs modern device management with ease. A easy to use GUI console with plenty of help articles to suceed.
Recommendations to others considering the product:
Better compatibility with BYOD devices, Apple ID integration, Windows Hello for Business, etc.
Jump Cloud review
What do you like best about the product?
IAM and Cloud Access Management. Cloud Ready.
What do you dislike about the product?
price, can be cheaper to attract customer.
What problems is the product solving and how is that benefiting you?
migration, and easier new site setup or shutdown.
I like the centralize directoryof my users in jumpcloud. Jumpcloud is providing great service
What do you like best about the product?
Directory as a service which provides me centralize directory for my users and my single sign on.
What do you dislike about the product?
Jumpcloud has nothing to dislike in the service providing
What problems is the product solving and how is that benefiting you?
Single sign on
Centralized directory
LDAP
Centralized directory
LDAP
Recommendations to others considering the product:
Yes u recommend to use the directory as a service with jumpcloud
Best cross platform directory services and easy to integrate
What do you like best about the product?
Clean UI, ease of use and always looking forward to new feature additions.
What do you dislike about the product?
Devices inactive for a long period reconnecting as a new duplicate instance losing all the bindings.
What problems is the product solving and how is that benefiting you?
Cross platform user and device management, software deployments and SSO
Very easy to integrate,and powerfull
What do you like best about the product?
its very easy to integrate with any application
What do you dislike about the product?
ldap Integration with google could be a very valuable integration which was missing when we tried
What problems is the product solving and how is that benefiting you?
With JC , we have removed AD dependencies and easily integrated all together
Best all around cloud directory service out there!
What do you like best about the product?
That it's cost-effective and an easily scalable cloud directory as a service
What do you dislike about the product?
Inability to load in GPO templates that are available with on-prem directory services; the registry option works but it could be easier
What problems is the product solving and how is that benefiting you?
Streamlined software deployments, GPO settings, and quick system configurations for new devices/users. Time saved is a huge benefit.
Recommendations to others considering the product:
If you are looking for a cloud directory service and have no on-prem servers, JumpCloud is the solution for you. Give it a try, I guarantee you will not be disappointed. I have deployed JumpCloud to several organizations with ease, and prior to doing so, I researched other cloud DaaS providers and JumpCloud's knowledge of what companies need out of a cloud DaaS is met and continually exceeds with the improvements they continue to make. I only foresee their solution getting better as time goes on. It is an all-in-one solution for any company trying to increase security and/or manage devices in this hybrid work environment most companies have moved towards since the pandemic.
JumpCloud makes common needs trivial, and complex things possible.
What do you like best about the product?
If you have a fleet of computers that you're responsible for, JumpCloud makes it easy to keep track of all of them, and their users, and to apply helpful settings that enhance security. Their cloud-directory service also integrates into scores of cloud-based software providers, making it easy to on-board and off-board your staff from many services at once, and to make sure that their single set of credentials allow them access to the services you specify. If it's important to your organization, you can enhance security via additional factors, too. Highly recommended for small businesses.
What do you dislike about the product?
I recommend taking the time to meet with a product representative from JumpCloud to make sure you understand which of their services you truly need. Their product tiers are easy to find on their website, but it's not always obvious which one might apply to your needs. A more user-focused approach of "I'm using the following services (then check the boxes next to the SaaS vendors you're interested in integrating), and additionally I want to be able to (more checkboxes with benefits the JumpCloud features provide), so my up-front investment is $X, and my monthlies are $Y" would be more intuitive.
What problems is the product solving and how is that benefiting you?
Many of my clients are small businesses with fewer than 30 employees and no dedicated IT department. Simple things like fleet inventory, device assignments, and SaaS accounts for email, productivity applications, project-management tools, etc. are often organically deployed and lack a central consistent dashboard. This makes tracking licenses a chore, and on-boarding/off-boarding labor intensive. JumpCloud untangles this chaos and happily plugs itself into all of the SaaS vendors to make life easier.
Recommendations to others considering the product:
It's very easy to get started, and JumpCloud is very generous with its free tier of service. The best way to learn about the service is to give it a try, and the JumpCloud folks are very helpful and friendly.
Nice product for SAML configuration
What do you like best about the product?
Feasible usability and easy to use for better understanding
What do you dislike about the product?
Nothing much but it scalabilty seems to be slow
What problems is the product solving and how is that benefiting you?
SAML Usage
Great AD services with multiple functions. Easily able to push softwares and system updates.
What do you like best about the product?
Being able to control user permissions and having full oversight of their work.
What do you dislike about the product?
Not being able to install and push custom softwares through jumpcloud as well as mdm enrollment might be an issue.
What problems is the product solving and how is that benefiting you?
General AD to maintain company devices. We can do it through a cloud service that solves some issues such as international device setup.
All in one solution for small business
What do you like best about the product?
integrate authentication with UNIFI wifi. MacBook login with GCD account through JumpCloud Directory.
What do you dislike about the product?
The MDM policy seems like it is less than Jamf pro.
What problems is the product solving and how is that benefiting you?
We want to use JumpCloud with the below features. JumpCloud has all in one solution we don't need to find other SaaS solution for radius authentication, MDM,Zero trust etc.
WiFi authentication with GCD account.
MacBook login with GCD account.
Zero trust network.
MacBook management
WiFi authentication with GCD account.
MacBook login with GCD account.
Zero trust network.
MacBook management
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