JumpCloud
JumpCloud, Inc.External reviews
3,847 reviews
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External reviews are not included in the AWS star rating for the product.
Easy Implementation and Excellent Integrations
What do you like best about the product?
It is easy to implement and we all tools that I need. The integration with other platforms it's so good!
What do you dislike about the product?
I think the logging and policy aspects are lacking. Logs on integration issues or failures contain little information; they're more useful to the end user than the administrator. As for policies, they have few templates compared to Active Directory, for example.
What problems is the product solving and how is that benefiting you?
In my opinion, where it shines the most would be in hybrid environments or remote workforces.
Centralized Management, Easy to Use
What do you like best about the product?
I really appreciate how JumpCloud provides a centralized platform for managing devices, which replaces the need to use multiple platforms. This is particularly helpful as it allows for managing a variety of operating systems such as Macs, Windows, and Androids in one place. The centralized approach simplifies our operations significantly. Furthermore, I find JumpCloud easy to use, making the management process straightforward and efficient. This ease of use, combined with the centralized management capability, truly stands out and makes me more inclined to choose JumpCloud again.
What do you dislike about the product?
I found it somewhat challenging to start with JumpCloud as we needed to devise a method for creating kiosk modes, which was not straightforward.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for centralized device management across different platforms, simplifying what was previously handled by multiple platforms.
Easy Deployment and Use, But Logging Needs Improvement
What do you like best about the product?
The facility to deploy and usage. The interface is clean and easy to wor.
What do you dislike about the product?
The logs from application are so poor. They need to develop something better.
What problems is the product solving and how is that benefiting you?
SSO is highly practical and well-suited for its intended purpose. On the other hand, integrating logs and establishing connectivity with other SIEM platforms can present some difficulties. Additionally, there is room for improvement in access management.
Reliable Platform with Automation Capabilities, But Pricey
What do you like best about the product?
I find JumpCloud's platform to be robust and reliable, providing a dependable solution for managing endpoints, automating tasks, and proactively monitoring systems. The endpoint automation and monitoring features are particularly useful in efficiently managing our clients' computers and networks. After overcoming initial setup challenges, I appreciate that it has been smooth sailing since then, indicating a stable and user-friendly experience. The platform's automation and monitoring capabilities make it a strong contender for continued use and future consideration.
What do you dislike about the product?
I had some problems initially with setting up JumpCloud, particularly when migrating the account to our tenant. Additionally, I would prefer if the cost was reduced.
What problems is the product solving and how is that benefiting you?
I find JumpCloud provides a reliable platform for managing endpoints, automating tasks, and proactively monitoring systems, enhancing our operations.
Simplified Device Management and High Usability
What do you like best about the product?
I have been using JumpCloud for over two and a half years as our primary active directory management system, and I've found it to be very effective. Setting it up was straightforward, and deploying jumpcloud to endpoints is not difficult at all, despite it not having a one-touch deployment system. I particularly appreciate how JumpCloud has resolved issues related to a divided device management system by managing both our Macs and Windows devices seamlessly. This integration means we don't need to rely on separate systems like Intune. Another aspect I love is the command and policy management functionalities, as well as the localized, well-organized user interface that makes managing devices easy. Moreover, JumpCloud's robust connection to platforms like AWS and Azure allows it to manage our bastions and services efficiently. The SSO authentication feature and software management are also standout elements that would make me consider purchasing JumpCloud again. Overall, JumpCloud delivers exceptional functionality that merits a top recommendation score of 10 out of 10 from me.
What do you dislike about the product?
I would add the ability to deploy the background remote JumpCloud software to just one device instead of forcing it to be to all devices.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies device management by unifying Macs and Windows management, eliminating the need for multiple systems like Intune. It offers organized command and policy management, integrating with AWS and Azure, providing a comprehensive user interface for managing devices efficiently.
Seamless Integration and Management, that requires an upgradation in App Uninstallation process
What do you like best about the product?
The simplicity in the interface. The smooth agent installation and implementation. The bifurcation of Device Groups and user groups to apply the policies individually. Also, there are many SAAS application integration feasibily in one click like Google workspace , AD which makes it easy to manage it. Also, the device when switched to jumpcloud does not remove the existing local profile which helps in keeping the end user experience with their system as it is and they are not impacted.
What do you dislike about the product?
The uninstallation of applications from devices requires unbinding of application from each user manually which becomes overhead for admin.
What problems is the product solving and how is that benefiting you?
Managing eacg device type ( IOS , MAC , Windows and Android ) from a single interface along with inventory management. Also , the SSO with apps can be managed along with the Identity management.
Outstanding Asset Management and Automation Features and software installation automation etc.
What do you like best about the product?
Best part of asset management, Remote control, software automation and many more.
What do you dislike about the product?
Some time we facing application down issue and feel slowness some times.
What problems is the product solving and how is that benefiting you?
System performance, remote handling, software installation automation etc.
Effortless User Management, Minor Delays in Sync and Reporting
What do you like best about the product?
JumpCloud makes it incredibly easy to manage users, devices, and access from a single cloud platform. I love that it supports Windows, macOS, and Linux equally well — no need for separate tools. The SSO and MFA integrations work seamlessly, and onboarding/offboarding users takes just a few clicks. The interface is clean, intuitive, and well-documented, which saves a ton of time for IT and security teams.
What do you dislike about the product?
ometimes policy updates or device syncs can take a few minutes to reflect, especially on remote endpoints. The reporting features are good but could be more detailed and easier to filter for audits.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us centralize user and device management across Windows, macOS, and Linux systems. It eliminates the need for on-prem Active Directory, simplifies SSO and MFA setup, and enforces security policies remotely. This has significantly reduced our administrative overhead and improved onboarding speed and overall compliance.
Unified Cross-Platform Management Made Simple
What do you like best about the product?
Cross-platform identity and device management allows you to control user access, manage devices across Windows, macOS, and Linux, and oversee applications all from a single location.
What do you dislike about the product?
The console UI is difficult to navigate, and the system still relies on an agent-based approach. Additionally, geo-fencing policy triggers and location tracking are not available for Apple devices, likely because of this agent-based dependency.
What problems is the product solving and how is that benefiting you?
Privilege Access management and Cross platform support
Excellent Support and User-Friendly Dashboard
What do you like best about the product?
Support and Easy usage of dashboard and Windows MDM is good.
What do you dislike about the product?
MDM to Other platforms linux and MAC should be better
What problems is the product solving and how is that benefiting you?
MDM for windows
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