JumpCloud
JumpCloud, Inc.External reviews
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A tool you need
What do you like best about the product?
JumpCloud gives you observability over your company's devices
What do you dislike about the product?
Some features require programing, like giving "sudo" permissions to all users across the company
What problems is the product solving and how is that benefiting you?
Erasing stolen devices or devices of users who quit
JumpCloud - There is beauty in simplicity
What do you like best about the product?
1. Jumpcloud is the best directory services tool for startups. It provides 10 free licenses. It makes admin tasks easy.
2. What I like most about JumpCloud is the integration with documentation, and I can reach out to support when I encounter a problem.
3. For small organizations, the free tier is fantastic, and as your organization grows, the pricing starts to look more competitive.
4. There is no doubt that the platform is very secure, so I would recommend it.
5. Whenever you have an issue, support will communicate back and forth with you for weeks until you are able to solve your problem.
2. What I like most about JumpCloud is the integration with documentation, and I can reach out to support when I encounter a problem.
3. For small organizations, the free tier is fantastic, and as your organization grows, the pricing starts to look more competitive.
4. There is no doubt that the platform is very secure, so I would recommend it.
5. Whenever you have an issue, support will communicate back and forth with you for weeks until you are able to solve your problem.
What do you dislike about the product?
There is not much I do not like about JumpCloud.
1. Lack of policies for Linux and Mac systems. Tried to implement corporate wallpaper for Linux systems but it was not successful.
2. The only downside is that JumpCloud doesn't support Chrome OS
3. Admin Dashboard and UI could improve.
1. Lack of policies for Linux and Mac systems. Tried to implement corporate wallpaper for Linux systems but it was not successful.
2. The only downside is that JumpCloud doesn't support Chrome OS
3. Admin Dashboard and UI could improve.
What problems is the product solving and how is that benefiting you?
Jumplcoud resolved the below problems for us.
1. A JumpCloud account handles this out-of-the-box and provides unprecedented control over the end user's assets.
2. Setup and configuration are very straightforward.
3. An easy new employee onboarding and exit process is made possible by using the jump cloud solution.
4. It allows the use of many different platforms with a common authentication platform.
5. Useful for user management and device management.
1. A JumpCloud account handles this out-of-the-box and provides unprecedented control over the end user's assets.
2. Setup and configuration are very straightforward.
3. An easy new employee onboarding and exit process is made possible by using the jump cloud solution.
4. It allows the use of many different platforms with a common authentication platform.
5. Useful for user management and device management.
Recommendations to others considering the product:
Jumcloud is easy to set up. Awesome tool for start-up companies.
Highly recommend it for small and medium-size organizations.
Highly recommend it for small and medium-size organizations.
Good experience, No lag
What do you like best about the product?
No Lag - this is important as there are many people connecting to it at all times, thus, having lag or slowness will disturb the experience and this is all the more important during covid times.
What do you dislike about the product?
Nothing much for now. But I know the admins would like more features, especially on logging and monitoring, and being able to do more analytics stuff with it.
What problems is the product solving and how is that benefiting you?
cloud based solution, so no need to buy and fix up servers and all that stuff, and it integrates quite well with other tools as well.
JumpCloud enables remote Workforce
What do you like best about the product?
I like the flexibility in deployment and can use the features at my own pace. For example, integrating JumpCloud to manage Google Workspace while retaining Google Sign-In keeps the employee experience the same while allowing my IT teams to manage the workforce more efficiently. Another feature that I find most valuable is the device management solution, specifically Windows. We can deploy and control systems in seconds from anywhere in the world.
What do you dislike about the product?
Directory Insights, a valuable tool for me, is still not polished enough. I would love to see more filtering, custom query building, reporting, and the ability to create alerts.
What problems is the product solving and how is that benefiting you?
The problem that I'm solving is inherent in how we built our business. We have offices around the world, work from anywhere culture, and many cloud bases "as-a-service" solutions that allow us to be agile. JumpCloud allows our IT to be more agile.
Highly freindly and comprehensive
What do you like best about the product?
Freindly simple GUI with fast and immediate effect
What do you dislike about the product?
MFA delayed notification. Using the otp when that happens.
What problems is the product solving and how is that benefiting you?
Centrelized identity and devices policy
Seamless experience
What do you like best about the product?
ease use of MFA when logging in to sites
What do you dislike about the product?
None so far i just had trouble doing the MFA at the beginning because i didn't see it and locked me out
What problems is the product solving and how is that benefiting you?
Security and ease of use
Buggy
What do you like best about the product?
I do like not having a windows AD server and the easy of use
What do you dislike about the product?
The amount of times the service has been down in the last two months.
What problems is the product solving and how is that benefiting you?
SSO
Cloud active directory for organizations without onprem network
What do you like best about the product?
Simplicity, functionality, connectivity, device management
What do you dislike about the product?
missing some device management features, missing reports
What problems is the product solving and how is that benefiting you?
Compliance, device management, user identity, SSO
I really enjoy this IDM platform, but there are a few downtimes/issues which are crucial.
What do you like best about the product?
Jumpcloud is very intuitive to work with, easy to understand and learn quickly - simplified but sophisticated at the same time. It has a lot of cool features that are easy to implement and use.
What do you dislike about the product?
Many disruptions occur randomly - incorrect user lockouts (when a user doesn't try to log in or anything of the sort), maintenance disruptions during the day. These affect our work directly and cause a lot of inconveniences.
What problems is the product solving and how is that benefiting you?
With Jumpcloud, I can manage user login and access to accounts. Moreover, I can also control devices and deployment of various OS-type installations and enrollment of security policies. This allows for a smooth experience on the user's end and a very easy to manage experience on the Administrator end.
Recommendations to others considering the product:
The product is excellent and has potential, but the support it has in case of any issues is lacking.
Great solution and alternative for Single Sign On and MDM
What do you like best about the product?
Jumpcloud is a powerful solution with a lot of options including SAML integration and also MDM, depending the license and capabilities, you've a unified solution platform to solve many requirements.
What do you dislike about the product?
I consider required the enhancement of some user experience things in order to help the users to understand the usage and features. Is optional the provisioning of new users and offboarding process with a kind of optimizations.
What problems is the product solving and how is that benefiting you?
We use Jumpcloud as our main MDM and identity platform, it helps to maintain the users working without require more than a unique password and preventing additional steps to work in their daily basis.
Recommendations to others considering the product:
It's a real good and practical solution to Startups...
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