JumpCloud
JumpCloud, Inc.External reviews
3,706 reviews
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Excellent system for cloud-based directory management
What do you like best about the product?
We are incredibly happy with the ease of use in adding new users and deploying new systems.
What do you dislike about the product?
We currently are not missing any key features. The only downside as of now is that home directories cannot be set in a custom manner.
What problems is the product solving and how is that benefiting you?
We have dramatically reduced the complexity of our user management at the same time that we have increased our ability to manage and audit our user roles/permissions.
Recommendations to others considering the product:
If you have any doubts, try out the free version and see how easy it is to use.
Works for me
What do you like best about the product?
Setting up users centrally and assigning them to various PCs
What do you dislike about the product?
No IOS support, we have several iPads that would benefit from being centrally administered.
What problems is the product solving and how is that benefiting you?
Centralised user management allows me to deploy a PC easily
Recommendations to others considering the product:
Try it
An easy way to deploy and manage devices in a remote world.
What do you like best about the product?
You are able to deploy new devices seamlessly by creating a set of policies and software installs. You can also terminate a device and all of this can be done from anywhere with an internet connection.
What do you dislike about the product?
Mobile device management is now a part of JumpCloud but there is some missing management pieces that could be included such as MDM for Android devices.
What problems is the product solving and how is that benefiting you?
We are able to have all of our systems managed no matter where our users are working which increases our productivity. We can keep devices safe and secure with ongoing software updates as well as keep our logins secure using password manager.
Recommendations to others considering the product:
They are constantly making improvements in the ever-changing IT segment.
JumpCloud provides an easy place to centralize and access softwares you use internally
What do you like best about the product?
It is nice to use JumpCloud as a one stop shop to lead you to things such as WorkDay, ADP, etc
What do you dislike about the product?
I don't think there's anything I dislike at this point because it allows me to access all places I need to go
What problems is the product solving and how is that benefiting you?
Centralizing access to different internal softwares by going to one place where you can then shoot out to different areas of the business
Fantastic SSO and MDM tool
What do you like best about the product?
Having the ability to maintain policies for users and computers, both with Windows and Apple computers. We are able to create accounts, set users with temp admin access, reset passwords and MFAs, and adjust any groups or directories as needed. And, for managing devices, it has worked great with setting up our Macs and PCs in the system. Currently working on setting up Zero Touch Experience and it is a total game changer and is helping our onboarding to speed up.
What do you dislike about the product?
The agent on Mac computers does not work as well as the agents on Windows computers-- loss of connection occurs a lot more frequently and the agent needs to be reinstalled to fix. Recently, the agent was affected more by the release of macOS 12.2.1, but the uninstall/reinstall of the software fixes the issue. Also, what happens sometimes is some users have mentioned that the JumpCloud app on mobile devices it resetting after an update to the app (verified if the app was deleted and it wasn't)-- sometimes users have the accounts on their phones and when they try to login, it doesn't work (MFAs time out or number for TOTP never work, after trying about 4 different versions)-- tried rebooting devices a couple times with no luck, usually the fix has been to remove and re-add accounts.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping us with Single Sign-On and admin privilege adjustments for users, along with managing PCs by setting policies or passwords as needed.
JumpCloud allows us to manage devices and users seamlessly across all platforms
What do you like best about the product?
JumpCloud makes it easy to manage users and devices, it offers many features out of the box, requiring zero infrastructure. It's just what we were looking for.
What do you dislike about the product?
We are a small company and don't really need Directory Insights, now part of the basic package. We would like to be able to pick exactly the feature we need.
What problems is the product solving and how is that benefiting you?
JumpCloud makes it easy to manage our device's fleet, ensuring security. It is syncing with Office 365/Azure AD, which simplifies password management for our users.
it is a good product but there's a lot of features that missing from this product
What do you like best about the product?
integration with chocolate, doing patching so well!!
integration with apple
sso it is great to connect all sites
portal working great and 2fa also
salfe-service -great
integration with apple
sso it is great to connect all sites
portal working great and 2fa also
salfe-service -great
What do you dislike about the product?
there is no admin local user for all computers.
there is no automation to install an agent.
i need to add users one by one to the group - there is no way to get multiple users and to change
there is no sync with a lot of prudact
there is no automation to install an agent.
i need to add users one by one to the group - there is no way to get multiple users and to change
there is no sync with a lot of prudact
What problems is the product solving and how is that benefiting you?
there is no active directory to manage
I can manage users in the web portal
install mac are works aoutomaticlly
install winos w with chocolate, doing patching so well!!
I can manage users in the web portal
install mac are works aoutomaticlly
install winos w with chocolate, doing patching so well!!
Recommendations to others considering the product:
if you are using a mac - it will be the bet for you
IT Manager
What do you like best about the product?
Central directory to control all Saas services and protect with mfa
end-device management
end-device management
What do you dislike about the product?
SSO implementation is not always straightforward
The service is not yet fully mature
The service is not yet fully mature
What problems is the product solving and how is that benefiting you?
central user control, user onboarding and endpoint management
Recommendations to others considering the product:
Good product that always evolving and adding features
Its good for our Organization to maintain the Systems. Its very useful.
What do you like best about the product?
Very easy to use and Configure the systems Easily.Its easy to check system status.
What do you dislike about the product?
No, I dont dislike any thing every this is good.But some time we check systems are disconnected some time.
What problems is the product solving and how is that benefiting you?
I have faced some issues in that the users cannot log in to the system through the Jump cloud. But Jumcloud support teams help me.
Recommendations to others considering the product:
It's a sufficient requirement for us.
This is easy to use
What do you like best about the product?
This is best to manage the system role and easy to track users.
What do you dislike about the product?
Some features are not available. Need to increase more Features in SSo
What problems is the product solving and how is that benefiting you?
this is for SSO use and easy to manage assets inventory
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