JumpCloud
JumpCloud, Inc.External reviews
3,706 reviews
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External reviews are not included in the AWS star rating for the product.
Good identity management system
What do you like best about the product?
The smooth integrations with Gmail and Office 365 User adding
What do you dislike about the product?
agent install on MACOS is annoying and taking a lot of permissions config on newest MACOS versions
What problems is the product solving and how is that benefiting you?
Moving around different identities solutions and setting password from single interface.
It helps the company to so suspension of employees easily
It helps the company to so suspension of employees easily
JumpCloud makes it possible for mixed OS environments to work together seamlessly
What do you like best about the product?
The onboarding process was straightforward. The JumpCloud interface is intuitive. I assumed that the disruption to our employees during the initial rollout would be high, but it has pretty much been a non-issue.
What do you dislike about the product?
We are looking forward to additional functionality on the remote monitoring and management side, namely remote desktop ability for all computers. This is an essential solution for supporting our employees from an IT standpoint.
What problems is the product solving and how is that benefiting you?
As our company was growing, we were looking for a solution that would allow us to offer choice to our employees (Windows, Mac, Linux) without sacrificing security and oversight. Jumpcloud allowed us to bring Macs into the company and still behave as a good corporate citizen.
JumpCloud Team is responsive, honest, and resilient
What do you like best about the product?
I appreciate the team over at JumpCloud holding meetings with users regularly. Their user base continues to grow, and it is now more than ever that leaders need to communicate and provide explanations and solutions to ongoing problems.
What do you dislike about the product?
While the systems themselves have outgrown their model, they seem capable and ready to tackle and prioritize where needed.
What problems is the product solving and how is that benefiting you?
The onboarding process has never been more straightforward while using JumpCloud. It is an efficient and reliable way to connect with other directories.
JumpCloud
What do you like best about the product?
Simplicity of use. It's the easiest cloud directory to use.
What do you dislike about the product?
Single sign on can be more difficult to set up.
What problems is the product solving and how is that benefiting you?
Being able to use one user account to login to everything we need.
Recommendations to others considering the product:
Use the free trial with 10 free users to test the environment.
Easy to setup and use. Stable platform for identity and SSO
What do you like best about the product?
SSO integration and LDAP for best price for AWS
What do you dislike about the product?
I don't have anything to dislike. The platform works best for cloud and On Prem
What problems is the product solving and how is that benefiting you?
SSH, SSO and LDAP
Recommendations to others considering the product:
Best platform for all our identity management needs for best price.
Best IdP, MDM - Not so much...
What do you like best about the product?
The SSO / IdP / directory features are very useful and is what we needed to move forward with some security protocols regarding authentication.
What do you dislike about the product?
The MDM part of JumpCloud needs some work. It's better than nothing, but it lacks severe features that every other MDM has. It should not be sold as an MDM.
What problems is the product solving and how is that benefiting you?
Directory and authentication services are now dialed in!
Jumpcloud - A tool every IT team should use.
What do you like best about the product?
It's an all-in-one tool to manage user logins, access to applications, laptop hardware management, and continues to improve overtime.
What do you dislike about the product?
When the services are down however, this doesn't happen too often.
What problems is the product solving and how is that benefiting you?
We're solving the problem of onboarding challenges to multiple systems, including hardware security and management, specifically laptops.
Simple device management
What do you like best about the product?
Jumpcloud makes it simple to manage and view all of the devices within an organization and ensure that they are meeting company security and compliance policies
What do you dislike about the product?
While Jumpcloud does have a simple view to see all of the devices within the company, you sometimes have to dig a bit to see how the policies are applied to the various devices
What problems is the product solving and how is that benefiting you?
With Jumpcloud we are able to manage our company devices across the country, which has allowed us more freedom in hiring nationally and growing the diversity of our company
JumpCloud: A Must-Have Tool for Every Business
What do you like best about the product?
One of the best things about JumpCloud is its Single Sign-On (SSO) integration, which allows users to access all of their applications with just one set of credentials. This feature not only enhances security but also saves time and improves productivity.
Another standout feature of JumpCloud is its Mac MDM enrollment, which makes it easy for IT administrators to manage and secure their Mac devices. This feature enables IT teams to enforce password policies, deploy software, and monitor device activity, all from a single console.
JumpCloud also offers seamless SAML integration with Google, enabling users to access Google Apps and other cloud-based services using their JumpCloud credentials. This feature streamlines the login process and eliminates the need for users to remember multiple login credentials.
Finally, JumpCloud's ability to suspend users from multiple groups with just one click is a major time-saver for IT administrators. This feature makes it easy to revoke access to specific applications or resources in a few simple steps, ensuring that security policies are enforced consistently and efficiently.
Overall, JumpCloud offers a range of powerful features and benefits that make it an excellent choice for organizations looking to streamline their user and device management processes.
Another standout feature of JumpCloud is its Mac MDM enrollment, which makes it easy for IT administrators to manage and secure their Mac devices. This feature enables IT teams to enforce password policies, deploy software, and monitor device activity, all from a single console.
JumpCloud also offers seamless SAML integration with Google, enabling users to access Google Apps and other cloud-based services using their JumpCloud credentials. This feature streamlines the login process and eliminates the need for users to remember multiple login credentials.
Finally, JumpCloud's ability to suspend users from multiple groups with just one click is a major time-saver for IT administrators. This feature makes it easy to revoke access to specific applications or resources in a few simple steps, ensuring that security policies are enforced consistently and efficiently.
Overall, JumpCloud offers a range of powerful features and benefits that make it an excellent choice for organizations looking to streamline their user and device management processes.
What do you dislike about the product?
Despite being a reliable and secure tool, I was disappointed by the recent release of JumpCloud's password manager, which was unstable and had several usability issues. It's worth seeking an alternative password management solution if this is a critical feature for your organization.
What problems is the product solving and how is that benefiting you?
One of the critical benefits of JumpCloud is that it provides a single point of control for managing user accounts across a wide range of applications and services. This makes it easier for our IT Team to manage user accounts, control access, and enforce security policies across our organization.
JumpCloud also offers a suite of device management tools, which includes Mac MDM enrollment. This allows us to manage administrative access on our employee's machines and keep track of the last time they were active.
Overall, the difficulties that JumpCloud solves benefit our companies' security, productivity, and efficiency.
JumpCloud, by delivering a consolidated identity and device management platform, assists our enterprises in streamlining IT operations, reducing complexity, and ensuring the security and compliance of our users and devices.
JumpCloud also offers a suite of device management tools, which includes Mac MDM enrollment. This allows us to manage administrative access on our employee's machines and keep track of the last time they were active.
Overall, the difficulties that JumpCloud solves benefit our companies' security, productivity, and efficiency.
JumpCloud, by delivering a consolidated identity and device management platform, assists our enterprises in streamlining IT operations, reducing complexity, and ensuring the security and compliance of our users and devices.
IT and Logistics specialist
What do you like best about the product?
I feel the ease of access of things is very appealing. Things tend to be very accessible and straightforward when troubleshooting. This is especially the case to access devices within our company to make changes.
What do you dislike about the product?
I have noticed various API issues or outages within the past several months. I know that services can not be fool proof. However, it can really put me in a bind regarding my workflow and making changes to a machine. Pushing policies, associating users, etc.
What problems is the product solving and how is that benefiting you?
The ability to push policies on the fly has been great. Encrypting devices is a vital part of our company and JC makes it a straight forward and simple process. JC shows clear indicators showing a successful encryption along with successful policy pushes.
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