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Simple Device and Resource Management
What do you like best about the product?
JumpCloud offers us everything we need to maintain device controls for SOC-2 compliance.
What do you dislike about the product?
This is the smallest thing, but I do find myself searching around a bit each time I need the instructions to send a new employee for MDM.
What problems is the product solving and how is that benefiting you?
Mobile device management for SOC-2 compliance.
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Great tool to replace Active Directory
What do you like best about the product?
- Very easy to sync with our exiting environment/tools (e.g. Google Workspace)
- Excellent technical support and docuemtnation for solving complex problems
- Affordable for educational customers
- Little to no learning curve with a modern interface (especially compared to a classic directory service)
- Excellent technical support and docuemtnation for solving complex problems
- Affordable for educational customers
- Little to no learning curve with a modern interface (especially compared to a classic directory service)
What do you dislike about the product?
- Billing/Account team can be very hard to get in contact with to resolve issues
- MDM support is still very new, and there is signfnciant progress to be made on this front
- Lack of support for Organizational Unit (OU) directory structure
- MDM support is still very new, and there is signfnciant progress to be made on this front
- Lack of support for Organizational Unit (OU) directory structure
What problems is the product solving and how is that benefiting you?
We're able to eleiminate our Active Directory sturcture and modernize many of our workflows.
So far it is a good platform
What do you like best about the product?
We are moving our organization off of Active Directory and into Jumpcloud. I am enjoying the ease of use and management of devices on the platform. I am learning more about how to use Jumpcloud every day and so far it is a dynamic platform that seems to work for us.
What do you dislike about the product?
I tested the Patching features and it is still missing some functionality that we need to adopt it. I also find the sort feature a little funky to use as well as having to check the box to show what groups or items are assigned to users.
What problems is the product solving and how is that benefiting you?
We have a diverse environment with different OS types and hardware. jumpcloud is helping us to maintain all of those in one place. We are also a remote workplace with employees all over the country and we have been wanting a system to replace AD to manage those devices.
An administrators dream
What do you like best about the product?
Jumpcloud allows us to seemlessly deliver new Macs directly from Apple to employees and have them completely and automatically configured enabling new joiners to hit the ground running on their first day. The setup was quick and simple and highly customisable.
What do you dislike about the product?
At the current time I haven't had any issues
What problems is the product solving and how is that benefiting you?
It solves new employee setup entirely meaning that Macs are configured appropriately and correctly for all new joiners
Does what it's supposed to do.
What do you like best about the product?
The group logic built into the product as well as the SSO catalogue.
What do you dislike about the product?
Customer Support could be a little faster.
What problems is the product solving and how is that benefiting you?
We were trying to solve the SSO integration as well as the MDM problem. Both run smoothly with plenty of policies to choose from and pre-built SSO connectors to use.
Easy Asset Security
What do you like best about the product?
Very easy to setup and manage access controls and policies for various devices and servers.
What do you dislike about the product?
It works really well, so I don't really have any complaints.
What problems is the product solving and how is that benefiting you?
Centralized access control management and asset tracking.
Great all-in-one solution
What do you like best about the product?
I like that it has the ability to add end-user devices as well, as well as being used for SSO and user management.
What do you dislike about the product?
Would like better built-in workflows and automations
What problems is the product solving and how is that benefiting you?
Access management, mobile device management.
JumpCloud review
What do you like best about the product?
the cross-platform system, ease of integration, ease to use
What do you dislike about the product?
remote connection requires approval from the end user.
What problems is the product solving and how is that benefiting you?
mdm management, automation, IAM
Jumpcloud makes it easier to manage and maintain
What do you like best about the product?
We have been using Jumpcloud for more than 7-8 years now and it satisfies all the needs and requirements. We have been using it for AD needs and no issues so far. We are using other tools as well to accommodate our infrastructure and planning to continue using it. As an admin, it is much easier for me to manage the users and permissions. The jumpcloud user interface also makes it easier for a new person. Overall I rate this tool very highly.
What do you dislike about the product?
There is nothing major that I don't like about it. However, switching from non-admin to admin portal for those who have access to it could be better.
What problems is the product solving and how is that benefiting you?
Jumpcloud is managing our user group and permissions. It is a very good IAM solution for us.
Working well for us
What do you like best about the product?
Ease of use. It allows me to get into many applications easily.
What do you dislike about the product?
Nothing. It is working well and I don't think about it.
What problems is the product solving and how is that benefiting you?
It's allowing us to not have to have multiple passwords for our many apps.
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