JumpCloud
JumpCloud, Inc.External reviews
3,706 reviews
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Leap into cloud computing with Jumpcloud
What do you like best about the product?
Jump cloud makes it easy to implement SSO. It also helps in maintaining top-level security. Provide ease of implementing directory services and automation
What do you dislike about the product?
Still testing it. I enjoy what I see so far
What problems is the product solving and how is that benefiting you?
Single sign on
Recommendations to others considering the product:
It is what giving it a trial
It has been a good experience with JumpCloud
What do you like best about the product?
It's so easy to manage all the users and teams on the platform.
What do you dislike about the product?
At this moment, everything goes on very good with JumpCloud; it was an excellent decision to choose JC for our company administration.
What problems is the product solving and how is that benefiting you?
We have better control over the equipment and users in the company than before we have not.
Slow support. 7 months to resolve an issue and they're not bothered
What do you like best about the product?
Simple MDM. Not much else is that good so I wouldn't say much is best.
What do you dislike about the product?
Support is terrible. 8 months to resolve an issue. Often one or two week replies even when I have been put onto someone senior. Asked for compensation - they stated leave and go elsewhere. Not exactly making you feel a valued customer. I'd avoid and go with the other options available.
What problems is the product solving and how is that benefiting you?
Active Directory for Macs
Recommendations to others considering the product:
I'd use a different option with a company that values it's customers.
JumpCloud as provisioning software
What do you like best about the product?
We use jumpcloud to enroll our laptops- That works really well and we rarely have issues. It is very convinent that it notifies us when a user locks their account out via email.
What do you dislike about the product?
Does Jumpcloud have an SSO bridge so we can point elasticsearch to jumpcloud? We want to use Jumpcloud as our main identity provider but just seems like a lot is lacking.
What problems is the product solving and how is that benefiting you?
We are solving problems with identity management and user enrollment. Benefits we have realized are great integration and provisioning wiht Google
A very powerful tool for small to medium size companies
What do you like best about the product?
Identity Management has been a lifesaver for us. Before we used JumpCloud, we did not have a way to manage our employee's logins to their laptops.
What do you dislike about the product?
The power of their solution is drastically minimized if you're not using Windows Pro. Many of their tools simply won't work on Windows Home Edition. Some of that is not their fault due to the limitations that Microsoft put into place in their OS.
What problems is the product solving and how is that benefiting you?
Identity Management
Screen Lock
Remote device wipe
Encryption Key tracker
Screen Lock
Remote device wipe
Encryption Key tracker
Recommendations to others considering the product:
Just be aware that most of the policies that can be used in Jumpcloud for Windows machines will only work on Windows Pro licensed computers. Some policies will work, but most do not on Windows Home Edition. This is not a limitation on JumpCloud's side, but more on the Microsoft operating system side.
Great option for small software companies needing endpoint management for soc2
What do you like best about the product?
Ease of setup and rollout across the company and ability to use on both Mac and PC
What do you dislike about the product?
Wish pricing wasn't per device but rather tiered so that the cost didn't very with each new employee
What problems is the product solving and how is that benefiting you?
Asset Management & Compliance
Great users management Tool
What do you like best about the product?
Helps keep employees' apps under control.
What do you dislike about the product?
Nothing so far. The tool has been helping the Company
What problems is the product solving and how is that benefiting you?
Securely managing users identity, devices, and access
Recommendations to others considering the product:
This way, you will avoid having employees installing unnecessary software to their computer
gave active directory a swift kick on the way out and have not looked back
What do you like best about the product?
accessible from everywhere and reaches everywhere. links every app imaginable including legacy LDAP nightmares.
What do you dislike about the product?
needs better remote access tools. user enrollment can be slightly awkward with google. pretty minor
What problems is the product solving and how is that benefiting you?
exiting our data center. splitting apart shared services to multiple companies. simplifying password resets and device inventory.
JumpCloud for computer management
What do you like best about the product?
Ease of installation of software, specially in times of remote work.
What do you dislike about the product?
Software may sometimes trigger anti-malware detection on some computers.
What problems is the product solving and how is that benefiting you?
Managing company devices at scale
JumpCloud makes it easy
What do you like best about the product?
Very easy to implement; hence adoption rate is high. It's in the cloud, so no fuss over infrastructure.
What do you dislike about the product?
There is some administration involved, but that out weights the competition.
What problems is the product solving and how is that benefiting you?
One-stop-shop for AD implementation and security for our users.
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