JumpCloud
JumpCloud, Inc.External reviews
3,769 reviews
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Powerful and User-friendly Cloud Directory
What do you like best about the product?
Google Workspace integration and the ability to escape from MS AD
What do you dislike about the product?
The only downsides to JC are cost and the addition of another platform to manage. However, the additional platform simplifies management in some environments, so that's a wash at worst - you have to evaluate your environment and workflow to figure out if JC is a net win (if you're looking into it, it probably is).
What problems is the product solving and how is that benefiting you?
Jumpcloud's cloud RADIUS allows 802.1x WLAN authentication using Google Workspace credentials.
Windows agent allows us to use Google credentials for Windows authentication.
Windows agent allows us to use Google credentials for Windows authentication.
Recommendations to others considering the product:
If you are moving from AD to Google Workspace for more of your management and AAA, one of the Workspace license levels may have all the features you need; if not, or if you need to hybridize between directories, Jumpcloud is probably the best way to bridge the gap. If you need cloud directory management for a distributed environment, JC is a great way to escape the bounds of local AD.
Best Secure Access Control Software
What do you like best about the product?
how secure and easy is to set MFA and access control even from remote sessions.
What do you dislike about the product?
until now I haven't found any dislikes I have used Jumpcloud for years now.
What problems is the product solving and how is that benefiting you?
Secure Identity, MFA and remote access control done in a very safe way.
One of the best alternative to Active Directory
What do you like best about the product?
1. It integrates with Office 365, and there are Zero sync issues compared to AD connect.
2. It is scalable
3. Supports SSO to a wide variety of apps
4. Admins can create a separate password from that of the O365 account
5. we can enable MFA for users and Admins
6. We can manage Multi-platform devices. Windows, MAC, and Linux
7. We can push updates
8. enable Bitlocker encryption (but supports only C Drive
9. We can create policy groups
10. We can create device groups
11. Create and apply policies
12. remotely install apps
13. More than four ways to change a password
14. and a great support team
2. It is scalable
3. Supports SSO to a wide variety of apps
4. Admins can create a separate password from that of the O365 account
5. we can enable MFA for users and Admins
6. We can manage Multi-platform devices. Windows, MAC, and Linux
7. We can push updates
8. enable Bitlocker encryption (but supports only C Drive
9. We can create policy groups
10. We can create device groups
11. Create and apply policies
12. remotely install apps
13. More than four ways to change a password
14. and a great support team
What do you dislike about the product?
1. You cannot add mangers
2. you cant sync managers
3. you cannot set the last working day
4. cannot auto-disable account on last working day
5. You cannot send an encrypted password link
6. You can force change the password, but it won't take you to a change-password page for the new users; you need to log on to the portal, and then it gives a pop-up to change the password.
7. The Powershell output for work city is difficult to get
8. You cannot use JC Powershell output and directly process it for reports. It requires manual intervention
9. Add on attributes doesn't show correctly in Powershell
2. you cant sync managers
3. you cannot set the last working day
4. cannot auto-disable account on last working day
5. You cannot send an encrypted password link
6. You can force change the password, but it won't take you to a change-password page for the new users; you need to log on to the portal, and then it gives a pop-up to change the password.
7. The Powershell output for work city is difficult to get
8. You cannot use JC Powershell output and directly process it for reports. It requires manual intervention
9. Add on attributes doesn't show correctly in Powershell
What problems is the product solving and how is that benefiting you?
We do not need to worry about joining multi-platform devices since this supports Linux, MAC, and Windows. It integrates well with O365; hence we do not have to worry, and It's scalable.
Recommendations to others considering the product:
It is the next big thing. If you need to migrate to Oncloud with Device management capabilities, then this is the tool for you.
As of now, you may not be able to 100% replace the software center or (SCCM), but in the future, you might. We can deploy softwares after installing the Jump Cloud agent and binding the devices, and I'd say that is as close as it can get to Software Center. If you are looking to manage devices and you don't want to spend for AD, DC's, Licenses, and other On-prem infrastructure, then this is the tool you need. Just go for it!
As of now, you may not be able to 100% replace the software center or (SCCM), but in the future, you might. We can deploy softwares after installing the Jump Cloud agent and binding the devices, and I'd say that is as close as it can get to Software Center. If you are looking to manage devices and you don't want to spend for AD, DC's, Licenses, and other On-prem infrastructure, then this is the tool you need. Just go for it!
The directory that just works!
What do you like best about the product?
Jumpcloud drastically reduced the time we spent inventorying computers, unlocking computers from forgotten passwords, and setting up new profiles.
What do you dislike about the product?
The policy management does not have everything we are looking for but it gets by.
What problems is the product solving and how is that benefiting you?
We realized Jumpcloud made a vast improvement with was user assignment to computers, managing policies for security, and deploying applications. Jumpcloud has made a substantial efficiency improvement for our team because now we don't have to do these things manually.
Recommendations to others considering the product:
If you are looking for a cloud solution to identity management then JumpCloud is easily the way to go
Jumping to JumpCloud
What do you like best about the product?
JumpCloud specializes in safely storing and prioritizing user data from your customers. This feature sets it apart.
What do you dislike about the product?
At the moment, nothing comes to mind to make me "jumpship" from JumpCloud.
What problems is the product solving and how is that benefiting you?
Securing user data to have our clients best needs at heart.
Recommendations to others considering the product:
You have to try it to believe it.
Easy Directory Setup with Tons of Integrations
What do you like best about the product?
Managing users and establishing access to resources is incredibly easy. Enforcing password aging is also super simple. In addition, setting up devices with policy enforcement works well. I especially like the reporting on all aspects of policies created, which allows a quick reference to confirm policies have been applied or to alert me when a policy has failed for some reason.
What do you dislike about the product?
I would like to see greater flexibility within the "Commands" feature. For example, it would be nice if I could create a command with a user or device variable, which could be applied to multiple machines at once. Instead, commands require these to be explicitely defined in each command, making them very narrow in scope.
What problems is the product solving and how is that benefiting you?
This has incredibly simplified user and device management, especially in the post-COVID world. Users are often not at the workplace, so previously changes would not be realized until the user returned to the office. Now, changes are instantly pushed out the next time a user authenticates or a device "checks in".
Recommendations to others considering the product:
Be sure to read and follow the Getting Started guide. Pay careful attention to Best Practices as well, these will make your life easier!
JumpCloud - a simple yet powerful tool for your organization's SSO authentication
What do you like best about the product?
User friendly GUI and steps to add APPs and users.
What do you dislike about the product?
Nothing to mention, its a very good tool for sign-on authentication
What problems is the product solving and how is that benefiting you?
Multifactor authentication. Simple to implement and secure
Great experience overall!
What do you like best about the product?
I'm a big fan of how easy it is for the Remote access to b used and demonstratred to new users.
What do you dislike about the product?
Lack of search options for Jump Groups and Group Policies in the BeyondTrust Admin console.
What problems is the product solving and how is that benefiting you?
Network connectivity issues.
A good set of tools, some rough edges
What do you like best about the product?
A single pane of glass interface to our corp userbase.
What do you dislike about the product?
The pricing model, extremely hard to justify vs built-in offerings.
What problems is the product solving and how is that benefiting you?
It gave us easier management tools and integrations over in-house AD and is a lot more feature-rich than other cloud AD.
Wonderful
What do you like best about the product?
Access control and disk encryption are what helps us the most in the company.
What do you dislike about the product?
Maybe the topic of having to make scripts manually, the script base should be longer. However, the documentation they provide is excellent.
What problems is the product solving and how is that benefiting you?
Protect information, especially now that our company operates 100% remotely.
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