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Jump Cloud is really good product for remote radius server installation and management.
What do you like best about the product?
Simplified Radius configuration and installiation process.
Instant Customer Support.
And a lot of granular option to configure within radius and user.
Instant Customer Support.
And a lot of granular option to configure within radius and user.
What do you dislike about the product?
Still some feacture can be added on Jumpcloud radius section, such as Radius accounting server, COA authorization, Radius MAC Address authnetication.
What problems is the product solving and how is that benefiting you?
Not aware about exact details about which problem Jumpcloud is currently solving.
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Jumpcloud review
What do you like best about the product?
I like that you are able to manage windows and mac devices in one space
What do you dislike about the product?
It would be great if jumpcloud could implement its own edr solution
What problems is the product solving and how is that benefiting you?
Jumpcloud has come a long way in IAM especially with being able to integrate with HR solution to make onboarding and off-boarding more stream lined
Fast implementation, simple solution.
What do you like best about the product?
Simple but right to the point. SSO solution to group all users and make the supervision much more simple. Fast integration and with a good customer support.
What do you dislike about the product?
I would like to see more control on computers. Faster way to connect and control remote devices.
What problems is the product solving and how is that benefiting you?
It has helped us a lot to simplify the SSO. We had accounts on many systems independant and now we have users associated to groups and they have directly access to all their applications with the same JumpCloud user. No domain needed any longer to open sessions in computers, we can grant the control to JumpCloud, so they have also same user to unlock the computer.
Very good tool for identity management
What do you like best about the product?
User device control by policy and remote session.
What do you dislike about the product?
Interfere response slow. Need to focus on it as soon as possible.
What problems is the product solving and how is that benefiting you?
It help me to control user centrally.
Super easy all in one tool to manage your organization
What do you like best about the product?
Nearly all the features we need are in one place, and anytime we need help JC's team is on it! Even if it is to help one of our vendors get their systems working with JC.
What do you dislike about the product?
nothing I can think of at this time, it really is a great system.
What problems is the product solving and how is that benefiting you?
Keeping our physical inventory and user identities manages in one place. And the ability to provision SSO access from JC and not those systems sites.
JumpCloud Perfect for our Small Business
What do you like best about the product?
It provides us the ability to have access control across everything in our small tech organization of about 60 people. Including computer logins, server access, Wi-Fi access and more. It's incredibly helpful in rolling out new employees and removing access instantly when someone is no longer working with the company. I would highly recommend it as the interface is easy to use and any System Admin will feel right at home navigating and using the JumpCloud product.
What do you dislike about the product?
They have acquired a password manager and it continues to get better but it is still at times a bit slow.
What problems is the product solving and how is that benefiting you?
The biggest thing is access management and making it easy to rollout server access to over 300 different servers to users based on their role and authority level.
For small businesses...This JC is the way!!!
What do you like best about the product?
Cross platform support for Mac/Win/Linux is great. In a small business mobile/onprem environment not having to manage Domain Controllers is a huge benefit. It takes away all of the overhead of AD while posting many of the benefits....and 10 free users to get started!
What do you dislike about the product?
As JC rolls out more features, understanding how to fully implement them can seem daunting. At times I have contacted support with questions and use case scenarios. Not always fast, but they do respond. Also the documentation is good but is not obscured by marketing hype. I.E. easy to find.
What problems is the product solving and how is that benefiting you?
I work with a team of people who need access to assets located on-prem. This team is part remote, part on-prem as well. By utilizing a simple to set up RADIUS server in the cloud (I really mean simple) youo can configure you corporate firewall vpn to allow access to certain teams while forcing them to employ 2FA to gain access to the network. From there JC controls credential level access to each machines they are assign, a machine can also have 2FA employed. So JC really does help solve some of my security issues and does so effectively.
Easy to Use Easy to Manage
What do you like best about the product?
Ease of use to manage Macs and PCs. Can run commands easily from the console
What do you dislike about the product?
Some issues not sure if its related to Jump Cloud or our Mac provider, but not every mac has been completely hands off. But getting it installed is still easy too.
What problems is the product solving and how is that benefiting you?
We are able to manage our devices and retreive or wipe if we let the users keep. We can also deploy our security systems remotely for all of our devices
Great product & Company
What do you like best about the product?
We have been using JumpCloud for about 2 years now for both in-house work along with our customers and the product is easy to use and the support is great has alot of great Features and is very easy to setup and use
What do you dislike about the product?
We have not found any issues that would cause us to not like the product/service
What problems is the product solving and how is that benefiting you?
We have users we work with that do not have onsite or cloud based AD and we need the same level of securty as having an onsite AD and JumpCloud allows us to do this cloud based
Ease of use and highly demanded in the market
What do you like best about the product?
First and foremost, JumpCloud offers a service, Radius, that not many companies provide. Our company needed a quick, easy, and affordable soultion for Radius Authentication using our current Azure AD Cloud Domain. JumpCloud hit the head on the nail and provided a great service. I also like how when there is any problem, their team is diligent and work the issue out with ongoging communication. After implementation, we now use this regularly in our main office. The implementation of the system was easy to setup and get configured to our Azure AD tenancy.
What do you dislike about the product?
We had a difficult problem to manage as it seemed that our users always needed to be added to the radius group again overtime. However, JumpCloud resolved this issue.
What problems is the product solving and how is that benefiting you?
Its main purpose is for Radius authentication. Allowing us to securly connect to our in office wifi using company credentials rather than a unique WPA2 key.
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