JumpCloud
JumpCloud, Inc.External reviews
3,691 reviews
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Good centralized solutions
What do you like best about the product?
You can manage all the aspects of identity and access in the same platform. It's easy to use.
What do you dislike about the product?
Sometimes it's complicated to implement on a current customer
What problems is the product solving and how is that benefiting you?
You can manage the identity, devices and access on the same platform
Using Jumpcloud has made day-today work easier and timely.
What do you like best about the product?
One of my favorite things about JumpCloud is its intuitive, all-in-one integration that seamlessly manages user identities and devices across Windows, macOS, and Linux, making IT administration easy even for smaller teams.
Other things like quality of customer support and ease of implementation are superb.
Other things like quality of customer support and ease of implementation are superb.
What do you dislike about the product?
Honestly, I have not had any downside to its usage at the moment, therefore I have no dislike for it.
What problems is the product solving and how is that benefiting you?
JumpCloud solves unified identity and device management across diverse platforms. It streamlines user access to apps and systems with single sign-on (SSO). I manage Windows, macOS, and Linux devices from one dashboard. Its cloud-based approach eliminates costly on-premises servers. MFA and conditional access enhance security for remote workers. I save time provisioning users and enforcing policies. Costs can add up for larger teams, though. Overall, it simplifies IT management and boosts security.
Effective IT Management with JumpCloud
What do you like best about the product?
JumpCloud integrates well with our platforms and centralizes user management, making our IT operations more efficient.
What do you dislike about the product?
The initial setup was a bit challenging, but the support team was helpful. Some features could be more intuitive.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage user access and devices efficiently. It centralizes our directory services, making it easier to handle user authentication and device security. This has streamlined our IT operations and improved overall security.
A Security Engineer’s Go-To for User and Device Control
What do you like best about the product?
I like that I can manage users, devices, and software from one place without jumping between tools. It keeps things clean and simple.
What do you dislike about the product?
Honestly, nothing so far. It’s been smooth and does exactly what I need.
What problems is the product solving and how is that benefiting you?
JumpCloud helps me manage users, devices, and software from one dashboard, which saves a lot of time and stress. I don’t have to juggle different tools to handle basic IT tasks or worry about users slipping through the cracks. It also makes enforcing security policies way easier, so I can stay on top of things without extra effort.
One of the best tools I have used
What do you like best about the product?
umpCloud offers a powerful and flexible solution for managing users, devices, and access across our organization. I appreciate the intuitive interface and the ease of integrating with various platforms, both cloud and on-premise. The centralized management dashboard saves time and reduces complexity, making day-to-day administration much more efficient. Features like single sign-on and automated provisioning are especially valuable for scaling our IT operations securely. Overall, JumpCloud has greatly improved our ability to manage and secure our IT environment
What do you dislike about the product?
JumpCloud lacks some advanced reporting and geolocation features, and its macOS application management can be challenging. The documentation is occasionally incomplete, and push deployment for certain apps is limited. Admin permission scheduling and comprehensive visibility of installed applications are also missing, which can affect IT operational efficiency.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the challenge of unified identity and device management across diverse platforms (Windows, macOS, Linux), cloud services, and networks. By centralizing user authentication, access control, and device oversight in a single platform, it reduces IT complexity, enhances security with features like Single Sign-On and Multi-Factor Authentication, and streamlines onboarding and offboarding. This benefits us with improved operational efficiency, better compliance, and greater visibility over our IT environment. User access is easily managed from anywhere, supporting remote work and ensuring that only the right people have the right access at the right time.
Decent For Cloud Directory
What do you like best about the product?
It is quite easy to set up and manage even for HR team can help us to set it up.
What do you dislike about the product?
Admin console needs a lot of work still so many features are missing, specially on reporting side we still can't download a report of installed apps on devices we can see a lot of good details on the devices, but we cannot get the same info on the reporting site.
What problems is the product solving and how is that benefiting you?
It is making the user management and onboarding / offboarding process easier and with the help of SSO it is making everything connected at on one platform via single 2FA
One Identity , One Access & Single solution for the device Management
What do you like best about the product?
JumpCloud is designed to:
Simplify logins: You'll have fewer passwords to remember!
Boost our security: It makes it much harder for unauthorized people to get into our systems.
Make work smoother: You'll access all your work tools and apps with just one username and password, from one easy-to-use window.
Simplify logins: You'll have fewer passwords to remember!
Boost our security: It makes it much harder for unauthorized people to get into our systems.
Make work smoother: You'll access all your work tools and apps with just one username and password, from one easy-to-use window.
What do you dislike about the product?
It doesn't come up with Endpoint DLP solution as such but may be in the near future.
What problems is the product solving and how is that benefiting you?
It is helping us manage things like:
1. Logging into your office computers (desktops and laptops).
2. Making it quicker and easier for new employees to get set up, and for others to leave.
3. Getting you access to your work tools and apps much faster.
4. Logging into apps like Gmail, Hfactor, Astra, etc., with just one click after your first login.
5. Connecting to our Wi-Fi and VPN securely.
6. Allowing our IT team to install software or fix issues on your computers remotely, without interrupting you.
7. Making sure our passwords are strong and our systems are protected with clear security rules.
8. Keeping track of the software installed on our devices to ensure everything is safe and up-to-date.
1. Logging into your office computers (desktops and laptops).
2. Making it quicker and easier for new employees to get set up, and for others to leave.
3. Getting you access to your work tools and apps much faster.
4. Logging into apps like Gmail, Hfactor, Astra, etc., with just one click after your first login.
5. Connecting to our Wi-Fi and VPN securely.
6. Allowing our IT team to install software or fix issues on your computers remotely, without interrupting you.
7. Making sure our passwords are strong and our systems are protected with clear security rules.
8. Keeping track of the software installed on our devices to ensure everything is safe and up-to-date.
Jumpcloud for Windows PC is easy to install
What do you like best about the product?
It was fairly easy to install. I had written instructions from CMiT ( the IT consulting firm I work for). I had a few issues early on getting Microsoft Office programs uninstalled. Once I got over these initial hiccups it went smoothly.
What do you dislike about the product?
I didn't like that it reset the default application for PDF's to EDGE instead of Abobe Acrobat.
What problems is the product solving and how is that benefiting you?
We are decommissioning a data center that hosted our Windows Domain Controller so we needed a new way to validate our users.
Centrally manage device security, enforce policies across remote workforce.
What do you like best about the product?
JumpCloud has made it easy for us to enforce consistent security policies across our distributed team without the need for complex infrastructure. Its centralized device and user management simplifies onboarding, improves visibility, and supports compliance efforts with minimal overhead.
What do you dislike about the product?
The least helpful aspects of JumpCloud include the added cost for user identity management, which can be significant for a small team, and occasional limitations in the policy configuration UI that require workarounds. Some features, like Apple MDM or detailed reporting, also feel less intuitive or require additional setup to use effectively.
What problems is the product solving and how is that benefiting you?
Device Security & Compliance, Remote Workforce Management, Audit readiness
Identity Automation and Lifecycle Management becomes very easy.
What do you like best about the product?
JumpCloud aims to Make Work Happen by providing simple, secure access to company IT resources from any device or location. It is a zero-trust directory platform that provides single sign-on, cloud LDAP, Cloud RADIUS, multi-factor authentication, device management, server access, and other features.
What do you dislike about the product?
This allows secure, efficient network access and enhances control across locations. However, it lacks alerts for resource usage, improved identity synchronization with Office 365, and full VPN support.
What problems is the product solving and how is that benefiting you?
JumpCloud's effectiveness in managing heterogeneous IT environments that include a mix of Windows, macOS, and Linux devices is highlighted as a significant differentiator and is highly valued by users, particularly in organizations that are not standardized on a single operating system.
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