JumpCloud
JumpCloud, Inc.External reviews
3,706 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great for remote support
What do you like best about the product?
JumpCloud is amazing for companies that are learning how to deal with working remotely for the first time!
What do you dislike about the product?
Nothing so far. It seems to work for companies of small and large sizes.
What problems is the product solving and how is that benefiting you?
I have been able to support small businesses that are using IT support for the first time during the covid restrictions and having users working remotely for the first time.
Amazing tool!
What do you like best about the product?
It's very versatile and it has alot of out of the box integrations
What do you dislike about the product?
Sometimes it can be painful to migrate everything to jumpcloud.. but that's really the nature of the beast.
What problems is the product solving and how is that benefiting you?
We are trying to join multiple domains and companies into one identity service.
Perfect for SMB and SOHO
What do you like best about the product?
Unlike other SSO providers, Jumpcloud has a very generous policy regarding full-featured use for small business: up to 10 registered users are free! This can't be overstated for small development shops and solo proprietor contracting shops - who will go out and sing Jumpcloud's praises. The product is easy to set up and configure, with well-documented HOWTOs for just about any SaaS platform you can imagine. Once configured, it's very much set-and-forget: the agent updates itself on most operating systems.
There have been quite a lot of new features in Jumpcloud only in the last year - many of them to improve remote device management, which makes sense with the massive shift to WFH during the pandemic. I've taken advantage, especially of the expanded security scanning capabilities. In addition to formerly almost excusively managing Windows systems, it's good to haven single pane now that I've added Macs, but also Linux machine as well as iOS devices.
There have been quite a lot of new features in Jumpcloud only in the last year - many of them to improve remote device management, which makes sense with the massive shift to WFH during the pandemic. I've taken advantage, especially of the expanded security scanning capabilities. In addition to formerly almost excusively managing Windows systems, it's good to haven single pane now that I've added Macs, but also Linux machine as well as iOS devices.
What do you dislike about the product?
There are still features missing that some of the other providers like Okta have, which make things like multi-account access to AWS and similar a bit of a pain.
Since writing this, many new features have been added but unfortunately this one is still an issue. One example is allowing assignment of multiple AWS profiles to a single user: in Okta it's possible why having grouped profiles, across IAM roles and AWS accounts, which will then appear as a menu at login. In JumpCloud I have to either create multiple applications, distinguished only by their assigned profile, and then assign multiple ones to a user. While also remembering to name them appropriately so they don't cause confusion.
Finally, there are still issues with container tabs in Firefox, which causes multiple tabs to be opened during login to AWS.
Since writing this, many new features have been added but unfortunately this one is still an issue. One example is allowing assignment of multiple AWS profiles to a single user: in Okta it's possible why having grouped profiles, across IAM roles and AWS accounts, which will then appear as a menu at login. In JumpCloud I have to either create multiple applications, distinguished only by their assigned profile, and then assign multiple ones to a user. While also remembering to name them appropriately so they don't cause confusion.
Finally, there are still issues with container tabs in Firefox, which causes multiple tabs to be opened during login to AWS.
What problems is the product solving and how is that benefiting you?
Use it mostly for centralised policy management for Windows MacOS and Linux and SSO with Azure without going full-on "give Microsoft everything". Also, SSO to AWS.
Great Service
What do you like best about the product?
I like the fact that I can use this from as least as 1 user. Great for testing and control.
What do you dislike about the product?
I haven't seen any downsides to JumpCloud yet
What problems is the product solving and how is that benefiting you?
Setting up LDAP is difficult, this is so much easier.
Recommendations to others considering the product:
Highly recommend JumpCloud. This makes implementing LDAP so easy.
Super great
What do you like best about the product?
Service has been great, they always answer my questions and promptly. Cruz has been great. My customer love the SSO experience with the computer. Less administration headache especially with password resets. Not a full DC and AD replacement but for most small companies this is a great option.
What do you dislike about the product?
Once you get the hang of it not much to dislike. I wish they had SAML alternative to Inter grate with more online services but Jumplcoud is more of a directory as a service. They have tutorials online for most implantations. I kinda of wish the administrator log in was easier to find. But that’s not a big deal at all.
What problems is the product solving and how is that benefiting you?
Small companies who need a access server for their computer and services but don’t have the money for a on premise Acrive DIrectory Services with Domain controller. It’s great alternative with great features including remote commands.
Recommendations to others considering the product:
Look at what exactly your are looking for in a active directory, most features are in jump cloud but not all.
Great Management Tool for macOS and Apple Devices
What do you like best about the product?
The end-user experience is inviting, the tool is powerful and the training via JumpCloud University is easy to learn from and fun to use.
What do you dislike about the product?
Can't complain here. Can't complain here.
What problems is the product solving and how is that benefiting you?
Consolidating logins for end-users is the primary goal. The result is less confusion, frustration, and recurring issues.
JumpCloud change the way we manage directory platform
What do you like best about the product?
One stop shop for managing users, groups, LDAP, and multiple OS, SSO for internal applications
What do you dislike about the product?
More built-in policies for Linux operating systems.
What problems is the product solving and how is that benefiting you?
One place to manage multiple operating systems in the company and LDAP server.
Benefits that we realized:
* Easily Bind users with their computes, irrespective of multiple OS.
* LDAP server to manage SAML auth with internal apps.
* SAML SSO auth to internal apps
* Manage RADIUS server
Benefits that we realized:
* Easily Bind users with their computes, irrespective of multiple OS.
* LDAP server to manage SAML auth with internal apps.
* SAML SSO auth to internal apps
* Manage RADIUS server
Recommendations to others considering the product:
If you are using multiple solution to manage users, OS, LDAP, SSO, RADIUS server I would recommend considering JumpCloud.
Jumpcloud jump off of unmanaged Mac OSX
What do you like best about the product?
Ease of use and management for Mac computers and being able to control access control without joining the mac to the domain which is not fun. Jumpcloud makes it easy.
What do you dislike about the product?
There was nothing that I didn't like about the product
What problems is the product solving and how is that benefiting you?
The problem that was solved by using JumpCloud was to control Mac authentication and management. We have realized that Jumpcloud can do all of the things we wanted to do like single sign on and pushing of applications.
JumpCloud has provided everything that we need for AD / LDAP usage.
What do you like best about the product?
JumpCloud has been a life-saving tool for our company. The system has provided us the flexibility to manage various systems through one authentication platform. The largest feature was the cloud management feature of all of our authentication services. We also used the RADIUS feature within our WiFi\VPN authentication to strengthen our wireless networks. Jumpcloud provided a solution here that was top-notch. We are able to connect LDAP into services such as Office 365, Slack, and other productivity tools with the build-in SSO connectors. The asset management, system binding, and SSO features are top of the line.
It has been a pleasure to work with the support team who have been able to answer all of our questions. I would highly recommend this product to any company that needs this solution.
It has been a pleasure to work with the support team who have been able to answer all of our questions. I would highly recommend this product to any company that needs this solution.
What do you dislike about the product?
The product has been an essential part of our network design. Although the benefits outweigh the constraints, there are a few things that we dislike. The accessible logs were a pain point for our team. Not having this ability caused us to look at other products to provide these types of insights. The user password recovery feature is something that we disliked about the product. When passwords expire, users are confused and are unable to reset their own passwords without the assistance of the admin.
What problems is the product solving and how is that benefiting you?
The problems that we need to solve were Windows AD and LDAP systems that required authentication throughout the enterprise. JumpCloud has been our solution for this problem with Windows, Macintosh, and Linux/Unix mixed environments. JumpCloud allowed for the centralization of our network authentication. The tool was also able to unify our network security through RADIUS with our existing network devices. This allowed our team to have a secure VPN tunnel throughout the network which extended into our datacenters.
Recommendations to others considering the product:
We would highly recommend this product for any company that has a mixed environment that needs centralized account management. The benefits that the tool provides outweigh some of the challenges that you may face within the organization. The JumpCloud support team provided step-by-step guidance during the setup phase of the project. Next, the support team provided direction and insights in setting up the SSO features with our vendors. Most of the connectors were built into the system with minimal effort from our technicians. Our advice to anyone looking to use the product is to reach out to a support person early with all questions regarding your use case.
Once you have established your needs, you will find out if the tool will work for your requirements. Our major requirements were security, mixed environment, ease of use, and cost. All of these metrics were met when we decided to move forward with the purchase.
Once you have established your needs, you will find out if the tool will work for your requirements. Our major requirements were security, mixed environment, ease of use, and cost. All of these metrics were met when we decided to move forward with the purchase.
Management system across any OS, providing flexibility, support and esyness
What do you like best about the product?
It's the perfect solution for remote work environment,great API docs, the toolkit to migrate AD rocks. Haven't tried yet the support department, but the sales people know their business, not just a cookie cutter based sales pitch.
What do you dislike about the product?
a little weird to setup mobile access code.
What problems is the product solving and how is that benefiting you?
THe posibility to replace AD fron winblows, it integrates very well even with MACOS
showing 3,261 - 3,270