JumpCloud
JumpCloud, Inc.External reviews
3,706 reviews
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Modern and flexible Identity authority service
What do you like best about the product?
The integration with core business platforms is great, fills in some gaps between ADDS and hybrid implementations. It’s also very quick to roll out for projects with tighter timelines.
What do you dislike about the product?
At this time there is no MDM, I hope to see that in the future. The options for Linux and Big Sur management is also limited.
What problems is the product solving and how is that benefiting you?
We are able to put customers into a complete cloud environment without having to add a domain controller for identity management, and we aren’t forced to use Azure’s Directory Services, they can keep Worskspace or whomever they are with at the time of deployment.
Recommendations to others considering the product:
Jump cloud is a fantastic alternative to a traditional domain controller, it intergrates well and runs along side our SASE suite.
Good Customer support
What do you like best about the product?
Service and documentations are very good .Especially customer support.
What do you dislike about the product?
Without internet, we could not control the device.That need to be improve.
What problems is the product solving and how is that benefiting you?
Easily I have managed the devices and user
Finally, friendly user and device management
What do you like best about the product?
I like how JumpCloud has made it really easy to take care of user and device management. I don’t need to be a complete admin geek to accomplish most things.
What do you dislike about the product?
For those things a little harder, It would be great to be able to get live chat support. I’m not complaining though because I have had help, just not live.
What problems is the product solving and how is that benefiting you?
I’m administering the Apple Macs we have in the office and the users who have been assigned those devices.
Recommendations to others considering the product:
Definitely worth a try. I tried others and they were difficult to use and did not offer a free tier.
A great solution if you don't currently have an AD infrastructure or need to manage Macs
What do you like best about the product?
Central policies to manage all devices in single pane of glass. Central auth to allow users to sign in to multiple devices throughout or
What do you dislike about the product?
I am not a huge fan of the way MFA work. I would prefer it only require MFA on portal side and not local side.
What problems is the product solving and how is that benefiting you?
We are now able to centrally manage Mac policies as we would with a solution like Jamf. We get the added benefit of being able to enforce central auth for those Mac users.
Jump me to the clouds above
What do you like best about the product?
I would like to be honest, I have been using it for a while. It is a really great platform that can afford/merge your IT solutions under one roof. You can unify, manage, and secure your needs and consider it done! At least you should give it a try. "Software management" will like it!
What do you dislike about the product?
Actually, there are none of the things that I don't like, as I said, still discovering.
What problems is the product solving and how is that benefiting you?
Using it daily to manage IT tasks
Security and easily
What do you like best about the product?
I love It because made more easy my work
What do you dislike about the product?
I don't have complaints I really enjoy working with jumpcloud
What problems is the product solving and how is that benefiting you?
In the company we use it to all our bussines accounts and for VPN auth
Recommendations to others considering the product:
Really easy to use it
So much better than Windows Active Directory
What do you like best about the product?
I don't need to stand up a server per authentication type just to reach my IDaaS.
What do you dislike about the product?
Some LDAP features could be added, but they have been requested via feature additions.
What problems is the product solving and how is that benefiting you?
Authentication for all heterogeneous OSs in our infrastructure is only possible with a single solution: JumpCloud
Easy and intuitive
What do you like best about the product?
The UI is logical and easy to navigate. Terminology used is pretty standard, and setting up SAML for use in my application was easy.
What do you dislike about the product?
Understandable, but the strong marketing / sales approach after signup even as a development user.
What problems is the product solving and how is that benefiting you?
Helping JumpCloud users integrate and connected with SAML to our environment.
Intersting buissnes tool
What do you like best about the product?
Having a wonderful support team and having full access to all our machines from a centralised location as long as they are connected to a Internet source.
What do you dislike about the product?
Having a long setup phase to have a great time with this tool. Also missing some custom fields when creating users so when they are imported not all fields we use were propagated
What problems is the product solving and how is that benefiting you?
Having easy access to all our machines to help our colleagues
Recommendations to others considering the product:
Know what you need jumpcloud for and don't think it is a catch all and as it is a great tool but most handymen need several different tools for them to work great
very complete and evolving
What do you like best about the product?
They are constantly adding features that users ask for
What do you dislike about the product?
the price, but it's worth it............
What problems is the product solving and how is that benefiting you?
The MDM solution for Apple, SSO of applications
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