JumpCloud
JumpCloud, Inc.External reviews
3,691 reviews
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One of the best Zero Trust Identity Providers
What do you like best about the product?
Jumpcloud has solved the issue of maintaining multiple Active Directories and constantly trying to sync it across regions. It provides an easier solution of zero trust architecture identity provider.
Jumpcloud can also be integrated with alot of other 3rd party softwares for SSO access which makes onboarding and offboarding so much simpler.
Jumpcloud can also be integrated with alot of other 3rd party softwares for SSO access which makes onboarding and offboarding so much simpler.
What do you dislike about the product?
The thing I dislike about Jumpcloud is the every year huge increases in price we started at 11-12$ per user, I think it is now 19-22$.
What problems is the product solving and how is that benefiting you?
It solves the continuous hassle of maintaining multiple AD's across regions and continuously syncing it.
Best platform to manage identity
What do you like best about the product?
A single platform to manage all access and devices
What do you dislike about the product?
Currently I have not any negative feedback
What problems is the product solving and how is that benefiting you?
It is helping me manage all of my employee devices and onboarding and off boarding of employees
Good
What do you like best about the product?
The experience has been smooth and reliable. The directory integration, device management, and user provisioning features are intuitive and well-designed.
What do you dislike about the product?
One small dislike is that the UI can sometimes feel a bit sluggish, especially when navigating large lists of users or devices. A more responsive interface would improve the overall experience.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the challenge of centralized identity and device management across multiple platforms. It allows us to manage user access, enforce security policies, and control Mac and Windows devices from a single platform. This saves time, reduces manual tasks, and improves our overall security posture—especially as our team grows across locations.
So far the best User/SSO management I worked with!
What do you like best about the product?
So far the best User/SSO management I worked with! Multiplatform, easy to manage in the cloud, with really good support listening to suggestions. Easy implementation on, used daily in both companies I work for and quite easy to integrate with various systems, with it's own MFA solution (app). On top of that, you can get password manager!
What do you dislike about the product?
I can not locate machines via internal IP and sometimes agent is there, but not reporting to the server unless reinstalled.
What problems is the product solving and how is that benefiting you?
Much easier IT infrastructure and endpoint management
The product is good but the the customer Support is bad
What do you like best about the product?
The product is simple to use it is very good
What do you dislike about the product?
The Customer support is very BAD there was a ticket that was resolved after 6 weeks
What problems is the product solving and how is that benefiting you?
The conditional policies and the Jumpcloud go and Jumpcloud Password Manager are the best Because it automatically uses the Authenticator without entering the codes if there was a way we could transfer the codes from Google authenticator to Jumpcloud go it would have been very good
Streamlined IT Management with JumpCloud's Unified Platform
What do you like best about the product?
JumpCloud has revolutionized our IT operations by replacing a fragmented setup of Microsoft Active Directory and manual processes with a unified, cloud-based directory platform on a daily basis. Its intuitive interface simplifies managing user identities, devices, and access across Windows, macOS, and Linux from a single console. The seamless integration with Microsoft Entra ID stands out, enabling effortless user account synchronization, policy enforcement, and streamlined Single Sign-On (SSO) and Multi-Factor Authentication (MFA). These features have enhanced security, reduced password-related issues, and saved our team significant time compared to previous workflows. JumpCloud’s scalability, robust device management, and responsive customer support make it ideal for our growing organization. Setup was smooth, with knowledgeable support addressing queries promptly.
What do you dislike about the product?
While JumpCloud is feature-rich, the pricing can feel steep for smaller organizations as we scale and add advanced features. However, these are minor drawbacks, and JumpCloud’s team seems proactive about addressing feedback and rolling out updates.
What problems is the product solving and how is that benefiting you?
JumpCloud addresses critical IT challenges through its Unified Endpoint Management (UEM), Security Compliance, Password Policy Enforcement, and Identity and Access Management (IAM) capabilities. Previously, our team struggled with managing disparate devices and user identities across Windows, macOS, and Linux using Microsoft Active Directory and manual processes, leading to inefficiencies and security gaps. JumpCloud’s UEM consolidates device management into a single platform, allowing us to enforce consistent policies, monitor compliance, and deploy updates effortlessly, saving hours of administrative work weekly. Its Security Compliance features, integrated with Microsoft Entra ID, ensure adherence to industry standards by automating audits and enforcing robust access controls, reducing our risk of breaches. Password Policy Enforcement has eliminated weak passwords and simplified user authentication with SSO and MFA. The IAM functionality streamlines user provisioning and deprovisioning, ensuring secure and timely access for employees while integrating seamlessly with Entra ID for synchronized identity management. These solutions have boosted our team’s productivity, strengthened our security posture, and enabled scalable IT management as our organization grows.
No non sense IAM solutions.
What do you like best about the product?
The GUI, features and multiple out of the box solutions.
What do you dislike about the product?
Limited policies as compared to an AD server.
What problems is the product solving and how is that benefiting you?
We have replaced all our AD server with Jumpcloud and it’s preety convenient for us to manage the Users and policies across the multiple sites. We have also implemented MDM for Android and iOS devices and it is serving the purpose. Altogether great product to which accommodates multiple requirements. Additionally password policies and all other security polices which we use to apply from traditional AD server which is now taken care by Jumpcloud.
MDM with future
What do you like best about the product?
Works on all three os system With best user experiences. And always ahead in updates to make life easier in device managing along with user managing. East to deploy or implement in environment. And top notch support I show one support engineer. with apple support experience working in jumpcloud. Which shows which kind of support they give us. I integrate so many application with zero of configuration head ache. Fabulousness of MDM.
What do you dislike about the product?
Should work more on android device more.
What problems is the product solving and how is that benefiting you?
Without reaching to user. I solve there problems in sitting my cabin. If it's a software deployment hardening policy or remote control. Pushing commands providing access wiping device in one click and so on.
Easy to use MDM solution
What do you like best about the product?
Easy enrollment, ease of implementation,
What do you dislike about the product?
Well, there is nothing to dislike about this product
What problems is the product solving and how is that benefiting you?
Jumpcloud is trying to revolutionize MDM solutions and benefiting small scale business units
Jump Cloud
What do you like best about the product?
JumpCloud's best feature is its unified platform that manages user identities, devices, and access from a single cloud-based console, making IT administration simple and secure.
What do you dislike about the product?
JumpCloud can be complex to set up initially, and some advanced features may lack the depth or customization found in more mature solutions.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the problem of managing user identities, device security, and access control across diverse environments. It benefits us by centralizing IT operations, improving security, enabling remote work, and reducing the need for multiple tools.
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