JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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Jumpcloud Radius with Meraki
What do you like best about the product?
Nobody else is offering this service in the cloud to my knowledge
What do you dislike about the product?
Only the mandatory login to AAD every 60 days to verify with Azure
What problems is the product solving and how is that benefiting you?
RADIUS server in the cloud for campus wi-fi access
The true single-password authentication eutopia of our dreams
What do you like best about the product?
System management, hands down. The features across the board are fantastic, but having the ability to remotely create new user accounts and reset passwords on managed systems at the click of a button is priceless.
What do you dislike about the product?
The cost is prohibitive. The new pricing model allows for a more customized plan, which is nice, but also makes justifying the full platform cost to Finance more difficult.
What problems is the product solving and how is that benefiting you?
Ditching AD is the big one. But there's no need to be getting rid of AD to reap the benefits of JumpCloud - the seamless integration between Google Workspace, Microsoft 365, computer authentication, SSO, and RADIUS/LDAP make both the user and administrator experience painless.
Recommendations to others considering the product:
If you can manage the cost, get the full set of features. System Management, Directory Management, and SSO are a must, and if you run a network that supports RADIUS authentication, being able to sign into the company wifi with your JumpCloud creds is great.
JumpCloud is amazing!
What do you like best about the product?
JumpCloud provides a simple way to address on premise and cloud access control measures. It’s great because it not only provides SSO capabilities, but the ability to enforce polices on workstations.
What do you dislike about the product?
The only negative about JumpCloud is the merging of user profiles and JumpCloud profiles. While the process is not overly complicate, it could be improved to allow the process to be accomplished from within their UI.
What problems is the product solving and how is that benefiting you?
We did not have a centralized directory as we are a young and emerging company. It didn’t makes sense for us to deploy an Active Directory deployment. This was the perfect solution for us which provides the level of access control we need.
Recommendations to others considering the product:
Start for free with their 10 free users option. See what it can do without having to sit through scheduled demos.
Great and useful service
What do you like best about the product?
Provide central authentication service for SMB business, quickly and easily.
Jumpcloud help to increase security !
Jumpcloud help to increase security !
What do you dislike about the product?
Nothing with my usages, all is ok with latest features
What problems is the product solving and how is that benefiting you?
* Central authentication
* increase security for SMB
* Better user management, without server needed
* increase security for SMB
* Better user management, without server needed
Recommendations to others considering the product:
Quick and easy to use, you must think to use it instead deploy a server in SMB. Provide all service to implement great bases of IT security, and a better devices and user management
Convenient User Management
What do you like best about the product?
I like how simple the interface is for individual users.
What do you dislike about the product?
The administrator interface is a little complicated and limited in capabilities.
What problems is the product solving and how is that benefiting you?
We have solved the issue of local PC user management and security.
Recommendations to others considering the product:
Make sure that you have enough local storage for individual user files. Networked storage may not be enough to maintain data.
JumpCloud Is the Backbone of Our Modern IT Stack
What do you like best about the product?
JumpCloud provides an elegant, unified solution for endpoint security, identity, and access management—all from a single console. We use it for everything from enforcing security policies on Macs to managing SSO across dozens of SaaS tools. It’s incredibly cost-effective—especially compared to Okta—and their licensing model scales far better for modern, distributed teams. The ability to manage users, devices, RADIUS, and SAML in one place is a huge win for IT.
What do you dislike about the product?
JumpCloud’s pricing model has evolved a lot, and not always in a clear or consistent way. That said, it seems to be a byproduct of their rapid growth and expanding feature set. I’d like to see more transparency and predictability going forward, especially as we plan budgets and long-term roadmaps.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us enforce endpoint security across our remote workforce, providing centralized control over Macs, Windows, and Linux systems. Their agent gives us detailed visibility into device status and compliance, which is critical for audits and policy enforcement. We also consolidated our legacy LDAP and RADIUS infrastructure into JumpCloud, eliminating fragmented systems and reducing our maintenance burden. It’s been a major boost in both security and operational efficiency.
Easier to use
What do you like best about the product?
The directory, devices and MFA, admin console etc
What do you dislike about the product?
the pricing on the highest tier is bit higher.
What problems is the product solving and how is that benefiting you?
I am still playing with it as I m planning to offer this to my clients
Recommendations to others considering the product:
n/a
jumpCloud makes really easy to manage and monitor the resources centrally.
What do you like best about the product?
It has a small footprint on the services and its monitoring
What do you dislike about the product?
right now I am still trying out jump cloud so I don't have anything that I dislike, but I think it will be great if you can provide an on-premise solution of your services
What problems is the product solving and how is that benefiting you?
Centralized access, logging, and monitoring
Recommendations to others considering the product:
yes
Best cloud directory platform.
What do you like best about the product?
The Single sign on feature of JumpCloud is what I love the most. Apart from it below are the other features which I like:
1. Easy to use and implement and has a very powerful user management policies and a great user friendly UI.
2. Cross platform management is a charm. I do not need to remember or store the password of every platforms locally at my end thereby reducing my time to perform most tasks as an Sys Admin.
3. The license packages are very cost effective and reasonable.
4. As a system admin I have seen my users mostly struggling with logging into their accounts and often we come across issues where the users forget their passwords or their accounts get hacked. But since we migrated the users to JumpCloud since then the users are happy with the MFA feature in place.
1. Easy to use and implement and has a very powerful user management policies and a great user friendly UI.
2. Cross platform management is a charm. I do not need to remember or store the password of every platforms locally at my end thereby reducing my time to perform most tasks as an Sys Admin.
3. The license packages are very cost effective and reasonable.
4. As a system admin I have seen my users mostly struggling with logging into their accounts and often we come across issues where the users forget their passwords or their accounts get hacked. But since we migrated the users to JumpCloud since then the users are happy with the MFA feature in place.
What do you dislike about the product?
The only think I dislike is when I have to change back and forth between User and Admin mode as that takes some time and sometimes the page gets stuck for some time.
Also its hard sometimes to find the Articles or Knowledge bases for some of the issues and thereby makes us to contact support and increase our wait time.
Also its hard sometimes to find the Articles or Knowledge bases for some of the issues and thereby makes us to contact support and increase our wait time.
What problems is the product solving and how is that benefiting you?
My day to day task follows as below while using JumpCloud:
Migrating users and groups from one platform such as GSuite etc. to JumpCloud.
Monitoring the access logs of the users and keep a track of it.
Enable MFA and securing the user accounts to prevent unauthorised use and hack.
Creating and managing policies.
Migrating users and groups from one platform such as GSuite etc. to JumpCloud.
Monitoring the access logs of the users and keep a track of it.
Enable MFA and securing the user accounts to prevent unauthorised use and hack.
Creating and managing policies.
Recommendations to others considering the product:
If you want something very easy to manage and setup your Users accounts and directories then you should definitely give JumpCloud a try.
Heaps of features
What do you like best about the product?
Whilst I have not made use of all the features the ones I made use of worked very well at an attractive price
What do you dislike about the product?
Can be a little bit hard to navigate to items
What problems is the product solving and how is that benefiting you?
Helping me solve the issue of not needing to change the wifi password, using radius I can create employee login and remove on the go
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