JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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Great product at the right price
What do you like best about the product?
I liked the easy to setup integrations with vendors like AWS , GitHub and Atlassian. You can start small with a free edition but quickly find yourself using Jumpcloud user panel to login to all your resources. Its secured by MFA and is fully compliant.
What do you dislike about the product?
I was not able to apply GPOs using JumpCloud so i still need either MDM or AD to retain control over compliance of my windows severs
What problems is the product solving and how is that benefiting you?
I was able to implement true SSO login setup for some of my products but I am still unable to manage my fleet of servers. I still need to somehow manage things like centralized updates NTP and log management GPO settings
Directory Service for all device types
What do you like best about the product?
Simple to set up and manage - it just works! We've been able to remove servers from a number of client's offices, saving them money. It is especially effective in mixed OS environments.
What do you dislike about the product?
As with any new technology ,there is a learning curve, which isn't much, but it is different way to work. Out side of that, it is pretty straightforward to set up and manage. We initially did not have a mangement dashboard, so we had to set up different accounts for each of our clients. We've been able con consolidate no and it is much simpler to manage multiple clients.
What problems is the product solving and how is that benefiting you?
1. We have a number of smaller clients that had AD servers that we're nearing replacement. We used JumpCloud to get them better service at a lower cost.
2. We are working with a couple of companies with mixed Windows and Mac environments and AD won't cut it. JumpCloud cuts it.
3. Having the first 10 clients at no cost has helped our smaller clients.
2. We are working with a couple of companies with mixed Windows and Mac environments and AD won't cut it. JumpCloud cuts it.
3. Having the first 10 clients at no cost has helped our smaller clients.
Recommendations to others considering the product:
I put a lot of value in how support works and theirs's has been very good.
Cloud Directory Services
What do you like best about the product?
We imported our Google Workspace users for testing and very quickly worked through testing a synchronized identity. JumpCloud's user interface, both for Administrator and User groups is simple and clean.
What do you dislike about the product?
While it's been challenging to find an MDM solution that accomplishes ALL our goals in one space, JumpCloud has the directory services we need. So now, we're working through migrating MDM or utilizing two services when the goal is a single integrated solution.
What problems is the product solving and how is that benefiting you?
Identity management without an AD server in our Mac/Linux organization as we prepare to double the number of people connected and capable of working remotely through 2021.
We are still on the cusp of refactoring our testing to evaluate JumpCloud as the complete identity and MDM solution, but testing takes time and planning. What's been great is having minimal to zero impact on user productivity following updates to JumpCloud managing the identity.
We are still on the cusp of refactoring our testing to evaluate JumpCloud as the complete identity and MDM solution, but testing takes time and planning. What's been great is having minimal to zero impact on user productivity following updates to JumpCloud managing the identity.
Excellent SSO test platform
What do you like best about the product?
Ease of setup and features availability for my testing needs
What do you dislike about the product?
Not much really here. Entirely positive experience.
What problems is the product solving and how is that benefiting you?
SSO testing - I needed an independent tool to test variations of assertions for different environments, and JumpCloud nailed it for me.
Awesome system to control and manage
What do you like best about the product?
The easiest and fastest way to use. When a someone need to do something like add a new device. Is so easy.
What do you dislike about the product?
Some times the portal have weird behavior, the most common is when I log in the only information I can see is mine. Even if I select another user or device
What problems is the product solving and how is that benefiting you?
Control and manage the computers and the integration to do the SSO in different sites or applications.
Recommendations to others considering the product:
I highly recommend use jumpcloud because is a very good and easy software to use. The best part is the SSO integration. You are going to love it
Its Wonderful And easily Mange Cloud Policy
What do you like best about the product?
Client Access and Policy Design and it's easly manageable
What do you dislike about the product?
For Corporate it will not be Suggested, for small organization will look good
What problems is the product solving and how is that benefiting you?
i no need to manage any server
Recommendations to others considering the product:
Yes Sure I will do if I get any chance
Valuable Product
What do you like best about the product?
Its simple and effective. Jumpcloud makes it easy to manage hundreds of users across dozens of sites.
What do you dislike about the product?
Would like to see some additional features but feel that they will be here any day.
What problems is the product solving and how is that benefiting you?
I have been able to deprecate my AD servers since moving to JC
Recommendations to others considering the product:
It makes user management simple.
Thoughts
What do you like best about the product?
Cloud based solution for user and directory management
What do you dislike about the product?
Majority of businesses are Windows based and therefore Active Directory based. Interesting using a non-Active Directory based solution.
What problems is the product solving and how is that benefiting you?
Researching options for a cloud based solution for a serverless environment.
Recommendations to others considering the product:
Make sure to perform your research and due diligence for any vendor.
Simple, Reliable and Feature Rich Directory Solution
What do you like best about the product?
First word that comes to mind is "simplicity". It was simple to understand what services the company offered, what where the terms, how to register, integrate and start using it. It's an universal product, whether you need a simple and quick solution for your business or you have complex requirements. It was dead simple to start using JumpCloud and with zero upfront investment we've got up and running in just one day.
What do you dislike about the product?
I believe there are some missing blocks or small issues, as any service have and more time we will use the service and more we dive in, we may find such issues, but for now, there's nothing we can point on. I believe there are some missing blocks or small issues, as any service have and more time we will use the service and more we dive in, we may find such issues, but for now, there's nothing we can point on.
What problems is the product solving and how is that benefiting you?
We are Fintech startup with <10 employees and currently we are going through ISO 27001 certification process. Because of this, we've had to change and re-engineer lot's of things inside the company. One of the most painful parts was implementing directory solution, connecting all our services to the SSO service, ensuring that everyone have relevant permissions and etc. For the company like ours, it's very important to keep costs as low as possible and find the simplest implementation strategy. JumpCloud with free 10 accounts, fantastic support and easy to use platform gave us everything in just a few days.
In just two weeks we've been able to migrate our employees to JumpCloud, connect all the necessary services and get to the point, where our infrastructure, services and workstations are way more protected and in compliance than before. And it's really mind blowing to realize that all this was achieved in just 2-3 weeks, something we never dreamed about.
In just two weeks we've been able to migrate our employees to JumpCloud, connect all the necessary services and get to the point, where our infrastructure, services and workstations are way more protected and in compliance than before. And it's really mind blowing to realize that all this was achieved in just 2-3 weeks, something we never dreamed about.
Recommendations to others considering the product:
Don't hesitate, just give it a try, it's very easy to start using the system and play around. Once you get familiar (and it will happen very fast), you will realize that thanks to JumpCloud it's very easy to solve the problems you've had before.
Awesome Tool,
What do you like best about the product?
Used for creating the Custom Apps as well, works perfect. Thanks for JumpCloud
What do you dislike about the product?
Nothing much, works pretty well for my use
What problems is the product solving and how is that benefiting you?
Integrating my Custom App
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