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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,919 reviews
from and

External reviews are not included in the AWS star rating for the product.


    E-Learning

Works well in a nonprofit environment.

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
Jumpcloud helps us centralise our authentication and authorization systems reducing our administrative load.
What do you dislike about the product?
The costs can be high for a nonprofit especially when planning for seasonal changes in the amount of users we have.
What problems is the product solving and how is that benefiting you?
Reduces the work required to onboard and offboard employees/volunteers.


    Mark A.

I Love JumpCloud, it's easy to use for admins and for end users.

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
As an admin I love the MDM management capabilities.
What do you dislike about the product?
If I had to pick something I dislike it would be the fact that on admin accounts that haven't been logged in recently the password does not update and you have to use the old password.
What problems is the product solving and how is that benefiting you?
Employees that leave the company can have their machine wiped remotely.


    Matt K.

Great solution for cross platform or as an alternative to Active Directory

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
JumpCloud is an awesome solution for those who want the benefits of a directory without the hassles of Active Directory. It's very easy to set up and configure, and it works across multiple platforms seamlessly. We recommend JumpCloud to all of our clients who are migrating off of local servers. It just makes so much sense.
What do you dislike about the product?
There's a little bit of a learning curve when moving from Active Directory, but they make it easy overall.
What problems is the product solving and how is that benefiting you?
Cross-platform directory - the integration with Macs is so much easier with JumpCloud.
Migration from Active Directory
Companies that want the benefits of a directory without needing a server


    Noel C.

An excellent product

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
The platform as such and additionally its functionality at the moment of using it.
What do you dislike about the product?
Everything is great from the moment of logging in
What problems is the product solving and how is that benefiting you?
Being a SAS solution and the ease of further scaling the functionalities


    Information Technology and Services

Great cloud directory

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
Jumpcloud is really well suited for could era authentication protocols, so SSO can be implemented easily.
Also its really easy to use, and I was able to do very quickly what I wanted to do. A true timesaver
What do you dislike about the product?
I didn't see nothing that dislike, Jumpcould just works well
What problems is the product solving and how is that benefiting you?
Used for Single sign on implementation, and testing platform for application validation. Jumpcloud helped me to validate my lab with attribute distribution.


    Justin P.

Awesome security! Easy to use

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use, quick to setup and first 10 users are free
What do you dislike about the product?
Some security steps tend to be a tad difficult at times. But their customer service more than makes up for it.
What problems is the product solving and how is that benefiting you?
SSO is the biggest problem fixed!


    Nick W.

JumpCloud is the solution I needed for a hard to solve problem

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
The ability to remotely manage Windows devices is the key factor to me. Untill JumpCloud, solutions have either been complicated, expensive or both. JumpCloud is neither.
What do you dislike about the product?
My main dislike is the lack of support for Android devices.
What problems is the product solving and how is that benefiting you?
I have successfully been able to safeguard our remote Windows devices again loss and theft by the ability to remotely lock and shutdown.
Recommendations to others considering the product:
I would recommend this product to anyone interested in cloud directory, independence from active directory, and ease of use.


    Information Services

JumpCloud onnects everything you need so fast.

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
Using Jumpcloud is very helpful since it makes us to manage all the DB and data analysis tools such as HUE and DataGrip. These are not only very convenient but also very efficient.
What do you dislike about the product?
It could be a bit confusing when you sign up but if your company has registered you then every process will be super fast. Keep remembering your username and password ;)
What problems is the product solving and how is that benefiting you?
What I am dealing with is merging the data you need from the multiple schema and extract the exact data you need. JumpCloud connects everything so it definitely makes things easier.


    Tony S.

Macs and PCs on the same tool. Cross platform delight.

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
The ability to have both my macs and pcs on the same tool - I can see what devices each person has, and secure the devices if needed.
What do you dislike about the product?
The new abilities to push windows applications make me jealous for my macs. I hope the ability to remotely install software on Macs will be coming soon (11.1 breaks most of the scripting I used to be able to do.)
What problems is the product solving and how is that benefiting you?
A comprehensive list of the equipment we own, and being able to secure those devices.
Recommendations to others considering the product:
take advantage of the free period/ 10 users.


    Non-Profit Organization Management

Finally, AD-like without MS

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
A complete SaaS offering with a free of charge introduction
What do you dislike about the product?
UI/UX took a little while to get used to coming from AD. After a while, you get used
What problems is the product solving and how is that benefiting you?
Provide authentication and user management for my small cooperative