JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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Jumpcloud solved our authentication challenges
What do you like best about the product?
Jumpcloud solved our authentication challenges without the need for a Windows Active Directory server. Windows clients of all types can share logins and permissions. When software updates are needed, it's very easy to temporarily grant administrator access to a user, and then refer to standard user. When users move, it's easy to add and remove them from machines. Changes to logins and passwords are immediate, and everything still works if network connectivity is lost.
What do you dislike about the product?
The setting of Windows policies works, but is sometimes very confusing. Some of this is due to the nature of Windows, but they could do a better job of abstracting it.
What problems is the product solving and how is that benefiting you?
Jumpcloud consolidated our windows authentication and policy management without the need of a windows server.
Recommendations to others considering the product:
It is so easy to try and setup, I recommend you just test with a free account and small number of devices.
Amazing Directory Service and Management Tool for Distributed Workforces!
What do you like best about the product?
Works on multiple platforms (Windows, Linux, MacOS.) The Linux support is probably the most interesting as most directory services do not support Linux as well as Jumpcloud does. Linux for others is usually an afterthought.
What do you dislike about the product?
MFA support on Linux still needs some work. Works great for SSH connections, not Linux systems used as a desktop/workstation. And support more diverse Linux Distros.
What problems is the product solving and how is that benefiting you?
Management of users and systems in a fully remote office for security and compliance. We were able to easily transition from an in the office environment to everyone remote.
Modern mdm,directory and sso for a modern world
What do you like best about the product?
I love the admin console. It is easy to use, very good looking, and did I mention easy to use?? Everything is super easy to find and it has only gotten better through the years.
What do you dislike about the product?
I do hate the lack of a more admx style group policy. There are not a lot of things built in for Windows to control. If you need gpo, stick with traditional AD or go hybrid with this.
What problems is the product solving and how is that benefiting you?
I have rid my onprem ad server for this and have not looked back. You get around not having the option to push traditional GPOs by creating scripts in the directory. It has been nice to use for WiFi authentication and VPN authentication. You don't have to worry about port forwards to on prem servers.
Recommendations to others considering the product:
I recommend you try hybrid at first if you are currently with Active Directory to get used to how things are set up in the console.
JumpCloud allows for efficient and effective management of our Mac OS based IT infrastructure.
What do you like best about the product?
JumpCloud offers an excellent solution for cross platform MDM. This allows us to enforce certain policies in our business that help comply with privacy legislation (e.g. password policies). In addition, JumpCloud enables easy management of all our devices. We can now track all hardware in a single environment. Finally, the cloud directory offered by JumpCloud enables all of our team members to login into multiple devices with the same credentials.
What do you dislike about the product?
It would be nice to have incremental pricing once you go beyond 10 users/devices.
What problems is the product solving and how is that benefiting you?
- Cloud directory
- MDM for Mac OS devices
- LDAP sync with on-prem server
- MDM for Mac OS devices
- LDAP sync with on-prem server
Jumpcloud is awesome
What do you like best about the product?
The fact that the free version has so much to offer, plus all the free formation on it.
What do you dislike about the product?
At the moment I cant pin my finger on any downsides.
What problems is the product solving and how is that benefiting you?
Integration of our equipments with an LDAP directory without costs.
Useful with lots of potential
What do you like best about the product?
* User Security Settings strengthen company efforts for security
* SSO integration supporting most of important software or services e.g. Slack, GitLab, AWS
* SSO integration supporting most of important software or services e.g. Slack, GitLab, AWS
What do you dislike about the product?
* Missing Software Management on MacOS
*Device Management -> Commands requires some time to understand how to work with paths and how to shape your scripts
*Device Management -> Commands requires some time to understand how to work with paths and how to shape your scripts
What problems is the product solving and how is that benefiting you?
* Centralised user and devices management with focus on security
Perfect solution
What do you like best about the product?
For any scenario jumpcloud works perfectly. It can be used as a complete stand alone option. It can be used in conjunction with AD.
What do you dislike about the product?
I am looking forward to the development of the MDM
What problems is the product solving and how is that benefiting you?
We use jumpcloud as a complete solution for multiple clients. An AD bridge, standalone with Duo with SSO and MFA
An excellent product for Todays Modern Infrastructure
What do you like best about the product?
We like the fact that it is not too complicated and does exactly what it says on the tin, They seem to listen to the customers and add functionality that is wanted.The support organisation is also brilliant and is always there to answer any questions, Their API's are also a great and being improved all the time.
What do you dislike about the product?
Their interface is a bit dated and could do with a refresh but it does do the job for now.We would also like to see more configuration policies, The one's they have are great we would just like to see more custom one's built. Also Their support portal could do with being better.
What problems is the product solving and how is that benefiting you?
We are using Jumpcloud to sync with AD which makes it very simple to manage our users, We are also using jumpcloud API's and these are great and being improved all the time. The new software management is a great new addition as we can manage software for all systems, have only jsuta started using but seems to be working well for us. Under security management the new conditional policies and then in tandem with that the new conditional lists are also a great new additional and I am looking into the functionality here. I also like the fact that their Documentation is excellent and also kept up to date.
Recommendations to others considering the product:
If you are looking for a cloud product to manage you infrastructure then jumpcloud is for you.
Elegant solution for multi-platform login and SSO
What do you like best about the product?
JumpCloud makes it extremely easy to unify login across Mac, Windows, cloud services, VPN, networks, and NAS appliances. No on-premise hardware is required, making it simple to empower remote workers and organizations to embrace cloud first or cloud only infratructure.
What do you dislike about the product?
Mobile device management is there and improving, but not quite on the level of some Mac-specific platforms designed for multi-tennant managed service providers. That said, it can integrate with pretty much anything, so its doesn't need to do everything.
What problems is the product solving and how is that benefiting you?
Security is impossible without SSO and identity management. JumpCloud lets us quickly get up and running without purchasing Active Directory servers for environments that would otherwise have no need for expensive on-premise hardware.
Great tool for transitioning away from AD with a lean IT Team
What do you like best about the product?
Simple, Intuitive interface with useful well thought out features. Simple lightweight agent installation. Very fast, <60 sec user profile & password sync which we push from Okta to JumpCloud through the freely available Okta integration.
What do you dislike about the product?
Some of the policies are hard to back out if you change your mind on them after the fact. Sometimes you have to jump back and forth through various menus to get where you need to go.
What problems is the product solving and how is that benefiting you?
We are decoupling from Active Directory and rather than just replace it with AD in the cloud, JumpCloud is helping us replace it with something that is more suited for Cloud and SaaS applications for the future. We've already made good use of the GPO like policy capabilities and the Directory and System insights tools are helpful as an adjunct to our RMM tools.
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