JumpCloud
JumpCloud, Inc.External reviews
3,694 reviews
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Using JumpCloud as our main directory service
What do you like best about the product?
It is ideal for different needs that it is very useful and simple fast to manage the access as passwords and integration of the user of the cloud directory and I also love the documentation and the learning curve.
What do you dislike about the product?
It is a great product and there are no complaints from me and my team.
What problems is the product solving and how is that benefiting you?
JumpCloud is a necessary product to manage identities and the application works well and is excellent because it benefits us a lot in the complex and unified user management and that allowed us to administer different corporations and turned more than a directory to achieve more things.
Best MDM Solution !
What do you like best about the product?
JumpCloud and its device level policies!
What do you dislike about the product?
Nothing as of now. JumpCloud is on right path
What problems is the product solving and how is that benefiting you?
SSO feature enabling smooth access to organization's applications!
Cloud Directory Service- JumpCloud
What do you like best about the product?
User friendly, Easy to use, Supports both cloud and on prem directory integrations. Easy to manage Mac devices using Jumpcloud MDM.
What do you dislike about the product?
Jump Cloud LDAP does not support MFA. Jump Cloud Password Manager does not support user enrollment analytics.
What problems is the product solving and how is that benefiting you?
User Management across multiple SAAS applications
Easy-to-deploy cloud-native software with features for managing SaaS resources and identities
What do you like best about the product?
I liked that it simplifies the IT structure and has everything we need, plus its cloud-based and easy to use and manage passwords and user control for identity verification.
What do you dislike about the product?
The interface needs to be improved as well as the documentation for certain functions.
What problems is the product solving and how is that benefiting you?
This solution is excellent for meeting the requirement of having a single user account and managing identity and access manager. In addition to that, cloud directory service and mobile device management. Adding passwords and managing them through a consistent interface and improving everything has really been great.
Jumpcloud is great for multi-tenant Active Directory and User lifecycle management
What do you like best about the product?
User lifecycle and multiple AD management
What do you dislike about the product?
Direct integrations to other apps for easier application package installation.
What problems is the product solving and how is that benefiting you?
User lifecycle and multiple AD management
Unique platform to Manage Users, Devices, and Access
What do you like best about the product?
The cross-platform support, built-in Zero Trust security features like MFA and conditional access
What do you dislike about the product?
Reporting and analytics features are somewhat limited compared to more mature enterprise tools—making it harder to extract detailed insights or audit trails without external integrations.
What problems is the product solving and how is that benefiting you?
Simplified IT operations, stronger security and centralised policy enforcement, faster onboarding and reduced manual work, and greater visibility and control across our environment.
Managing a mixed environment of macOS, Windows, and Linux devices used to require separate tools. JumpCloud provides unified device management, allowing us to enforce policies, deploy software, and monitor endpoints all from one platform.
Managing a mixed environment of macOS, Windows, and Linux devices used to require separate tools. JumpCloud provides unified device management, allowing us to enforce policies, deploy software, and monitor endpoints all from one platform.
Easy Setup and Accessibility, but Agent Needs Improvement
What do you like best about the product?
I have been using JumpCloud for almost six to seven years, primarily for identity management, SSO, policies, and access controls, along with MDMs. I appreciate how easy it was to discover and start using JumpCloud. Its ease of use and the ability to deploy it quickly, especially with the MSI package, made it a preferred choice over Excel, our previous solution. The setup process was notably straightforward, from the cloud directory to SSU and deploying agents. I find JumpCloud very beneficial for managing users and devices, including password resets and access management, which enhances our operations significantly. The features I find most useful are the patch management, command system for deploying commands, and the policy system. Furthermore, I value JumpCloud's ease of use, accessibility, and the quick turnaround I receive from support, which makes my experience with JumpCloud quite satisfactory.
What do you dislike about the product?
I find the JumpCloud agents problematic. They often need additional work, as there are ongoing issues with agents going offline. It would be beneficial if there was an option to quickly reconnect or 'ping' a device to re-establish communication with the central server for agents that have been offline for a while.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for efficient identity provision, SaaS management, patch management, and access control, enhancing our user and device management while simplifying password resets.
JumpCloud has helped us use managed applications perfectly!
What do you like best about the product?
JumpCloud and its multi-platform support.
What do you dislike about the product?
Nothing noticed as of now, satisfactory.
What problems is the product solving and how is that benefiting you?
JumpCloud has solved the hassle of multiple login over different applications. Its support over multiple operating systems has helped a lot with my Apple and Windows devices to access organization resources.
Easy to log in without having to remember passwords, I love it
What do you like best about the product?
I liked that it stores user credentials and allows for seamless login across all platform with a single click. I loved the top-notch security features, enhanced security, and privacy for regulatory compliance.
What do you dislike about the product?
I didn like that when the password is about to expire, I dont receive any notification.
What problems is the product solving and how is that benefiting you?
JumpCloud is excellent for simplifying the number of passwords needed for different service. It solves many of the current problems with identity and access management, as well as with the direct management of cloud services, and is truly useful.
Jumpcloud review for Mac devices
What do you like best about the product?
Managing multiple mac os devices without the need to join a domain
What do you dislike about the product?
For managing mac os devices, none so far.
What problems is the product solving and how is that benefiting you?
Managing Mac Os devices
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