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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,437 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Awesome tool

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
Jumpcloud is an awesome tool for managing our computers and users in our network.
The accessibility and ease of use is my favorite thing about it.
What do you dislike about the product?
There isn't really something I dislike about it. Of course there are always ways to improve, but it's good overall.
What problems is the product solving and how is that benefiting you?
Mostly MDM


    Information Technology and Services

Very user friendly

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
Jump Cloud is very helpful with managing end users.
What do you dislike about the product?
The user intercace is not the greatest!!
What problems is the product solving and how is that benefiting you?
Giving better managment and security for out end users.


    Computer Software

JumpCloud is a grate product but becoming very complicated to be able to catch up with his features

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
The view into my data devices and users.
What do you dislike about the product?
The abilty to understand the best approach to own manage and control my company. The way charging is happining.
What problems is the product solving and how is that benefiting you?
Manage our remote devices


    Zach K.

Easy and Intuitive to use while offering robust features

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud has an intuitive interface and allows for functionality to manage every type of device we have in our environment. Its integrations and customizability allow us to leverage internal tools we already have to best take advantage of the MDM and IDP components included in our plan. The new features that are being released, such as password manager, allows us to continue incorporating Jumpcloud into our production environment.
What do you dislike about the product?
At the moment, we do not have any downsides to using JumpCloud. It offers most of the functionality that we require at this time.
What problems is the product solving and how is that benefiting you?
JumpCloud allows all of our devices to be managed in a single location to deploy policies, patches, and device manamgnent. We have been discussing using more SSO and IDP functions as well given our primary tool is lacking certain features.


    Ankit D.

Great product for identity and access management with SSO

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
Best thing is different operating systems can be managed from single platform.

30 days free of cost is something which will help to explore and understand the product.
What do you dislike about the product?
It is bit expensive and initially challenging but customer support is available.
What problems is the product solving and how is that benefiting you?
We are using it for remote support and identity management. It is a great product with everything on single platform.


    Eden R.

Amazing product

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
fast working, easy configuration, and overall good
What do you dislike about the product?
sometimes buggy, not easy to find documantation
What problems is the product solving and how is that benefiting you?
easy way to control users


    Tommer R.

All in all I'd say Jumpcloud provided me with a pretty reliable enterprise management tool

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
It's a good value for money solution for user management. The initial installation was also a breeze.
What do you dislike about the product?
Out helpdesk team had quite a few problems using the product, for the most part stemming from mediocre UX and UI. Not wholly a fault of the product, since usually it has whichever features they're looking for, but they struggle to find them.
What problems is the product solving and how is that benefiting you?
Our org uses both Mac and Windows laptops for our work computers, so Jumpcloud lets us have a single pane of glass management for user identities and password enforcement that would otherwise be filled by a windows domain (if we didn't have many Macbooks in our env)


    Ankit S.

Great solution to manage users and identity management

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
Best this about Jumpcluod for me is that it can provide all tools and platforms required at the same place, We have prod, sandbox,slack, GWS etc at the same place. also the best thing is connectivity with other softwares like sailpoint.
What do you dislike about the product?
Nothing much maybe the idle time can be something which can increated for some applications.
What problems is the product solving and how is that benefiting you?
Jumpcloud is solving few of my prob. like I use VDI so which can be easy connected through JumpCloud RWC then Citrix. Also I don't have to go multiple places for my tools that I need everyday like slack, sailpoint prod, GWS etc.


    Information Technology and Services

JumpCloud Review

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud has password management and SSO, MFA.
What do you dislike about the product?
Heavy learning is required for a JumpCloud user.
What problems is the product solving and how is that benefiting you?
Remote wipe and lock devices, so that we can prevent bad leavers.


    Ben H.

Great application - Amazed at what it can do

  • May 19, 2024
  • Review provided by G2

What do you like best about the product?
That we can remotely wipe and lock machines. We needed this for ISO 27001 and its been great so far
The team that helped onboard us were really good
What do you dislike about the product?
Linking users to machines isnt the greatest, it might be how we have it setup. Also the mac enrollment is a bit of a lengthy process vs windows machines
What problems is the product solving and how is that benefiting you?
We needed MDM for ISO 27001 - it solved that