JumpCloud
JumpCloud, Inc.External reviews
3,519 reviews
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JumpCloud is a powerful tool
What do you like best about the product?
Fast and easy integration with your environment
What do you dislike about the product?
Would like to see better user interface on the platform
What problems is the product solving and how is that benefiting you?
Manage user accounts and maintain security all in one place
Would Say Best Cloud Directory Services for Identity Management
What do you like best about the product?
I would like to say that the JumpCloud is one of the best and top class tool for Identity access management with my experience.
User management and authenticatip best feature if I could call out.
User management and authenticatip best feature if I could call out.
What do you dislike about the product?
Yeah not to say here. So far so good exp.
What problems is the product solving and how is that benefiting you?
User management, user pd policies for Cloud env., etc.
The experience is good
What do you like best about the product?
Ease to use and user interface is friendly
What do you dislike about the product?
There are no dislikes until now form my side
What problems is the product solving and how is that benefiting you?
For managing user identity
A comprehensive and user-friendly IAM solution for modern IT environments
What do you like best about the product?
JumpCloud offers a unified platform that simplifies identity and access management across multiple operating systems, including Windows, macOS, and Linux. I especially like its intuitive interface, seamless integration with tools like Google Workspace, Okta, and Slack, and the ability to enforce Zero Trust policies. The device management capabilities through MDM and endpoint insights are also a huge plus, helping us manage security at scale. Their cloud-native directory has allowed us to move away from traditional on-prem AD infrastructure with ease.
What do you dislike about the product?
While the overall experience is great, I’ve found that mobile device management (especially for iOS and Android) still lacks the depth offered by competitors like Intune or Jamf. Group policy controls can also be limited when trying to replicate traditional AD GPO functionalities. Additionally, as the number of users or devices grows, the admin UI can feel a bit cluttered. Premium support being tied to higher pricing tiers could also be improved for broader accessibility.
What problems is the product solving and how is that benefiting you?
JumpCloud has helped us move away from the limitations of traditional on-premises Active Directory by offering a cloud-based identity and device management solution. It solves the challenge of managing users, devices, and access across a distributed workforce, especially in hybrid or remote environments. With its centralized directory, we can easily manage user provisioning, enforce multi-factor authentication (MFA), apply security policies, and integrate with essential tools like Google Workspace, Zoom, and Slack.
The platform also simplifies onboarding and offboarding, saving us valuable time and reducing human error. Its ability to manage both Mac and Windows devices from a single console provides great flexibility, and the detailed activity logs enhance security and audit readiness. Overall, JumpCloud has significantly improved our IT operations, security posture, and user experience.
The platform also simplifies onboarding and offboarding, saving us valuable time and reducing human error. Its ability to manage both Mac and Windows devices from a single console provides great flexibility, and the detailed activity logs enhance security and audit readiness. Overall, JumpCloud has significantly improved our IT operations, security posture, and user experience.
JumpCloud Tools for an Organisation.
What do you like best about the product?
I have completed the POC for Jumpcloud, i have learnt it's a very powefull tool for IT and IT Security.
What do you dislike about the product?
Automation or Scripting could be imporved.
What problems is the product solving and how is that benefiting you?
MDM and IAM. IT helps in managing the Device in a centralized location.
Ease of use
What do you like best about the product?
being notified when user accounts get locked
What do you dislike about the product?
none that i can think of in this moment or time
What problems is the product solving and how is that benefiting you?
unlocking accounts
Its a good cloud tool
What do you like best about the product?
I like the most is the interface of the site which is userfriendly
What do you dislike about the product?
Unintuitive interface, some features feel limited.
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes user management, device management, and authentication in one platform. This saves me time, reduces password issues, and strengthens security by enforcing policies across all devices, helping our team work securely and efficiently from anywhere.
Remote workforce management became surprisingly intuitive with JumpCloud's unified control
What do you like best about the product?
We especially like that JumpCloud can provide consistent software configurations across our team which has members working on a variety of applications (including a variety of specialized creative apps). It guarantees that everyone is operating on identical ground not bringing about project compatibility ache. We also like its simplicity in providing temporary access of our external contractors. We can easily remove access and authorise access to certain project resources and not overshare.
What do you dislike about the product?
To code very specific policy scripts to run on an obscure design software one would have to do a little external testing before implementation. It would be just awesome to have additional guided templates to those specific use cases. Sometimes confirmation of policy application on a remote endpoint may not be performed as immediately as desired (visual). At times you have to rake around a bit to verify a definite state.
What problems is the product solving and how is that benefiting you?
The constant part of our headache was the requirement to have consistent software environment between our team as creative folks as well as project specific contractors. A new designer may require an entire day to get his machine configured with the right versions and plug-ins, and because of the version control management there is a problem with the manager projects. With JumpCloud, since we have been using it, we silently deploy standard configurations and toolsets. The leaders of a project can now practice creativity rather than the hassles of mismatched software configurations.
Great experience with our CAM
What do you like best about the product?
Easy communication and proactiveness from the team
What do you dislike about the product?
Yet we still do not have many deals but we are definitely working on Sales meeting to increase.
What problems is the product solving and how is that benefiting you?
Easy login, don't need to remember passwords, and ensure a smooth experience of use.
Easy to implement and easy to manage
What do you like best about the product?
Loving how easy it is to get things up and running, devices deployed, and manage existing devices. Integrating was very easy and works with all of our existing platforms. Their support team has been great as well.
What do you dislike about the product?
Nothing. It's been working great for our firm of 250 employees.
What problems is the product solving and how is that benefiting you?
It has cut down on numerous processes that we were initially handing manually, i.e. provisioning, onboarding/offboarding, device management, etc.
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