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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,439 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Iris P.

Perfecting directory platform operation

  • November 09, 2023
  • Review verified by G2

What do you like best about the product?
Jumpcloud provides and easy solutions to unify users identity that can be used on all the application and infrastructure on our business. Integration capabilities has been improved and can be used to linked mutiple devices and securing the connection.
What do you dislike about the product?
No dislike with JumpCloud. We deployed this platform to work on our system and have use it everyday without any problem and issues at all.
What problems is the product solving and how is that benefiting you?
We use JumpCloud to create a users group that has different priviledge access to certain application and infrastrucure to protect the access easily. We also use the password policy to have a standardize secure password.


    Tonya H.

Easy management for access identity

  • November 09, 2023
  • Review verified by G2

What do you like best about the product?
JumpCloud is providing an easy operation to storage, manage and configure users identity access management. Admin rights and priviladge management is smoothly integrated with the system and has simple implementation process with identity providers.
What do you dislike about the product?
None. It work well with our security operation and instantly send out alerts and notification on any problem detected with the security management.
What problems is the product solving and how is that benefiting you?
JumpCloud solved issues with password policy enforcement on both mobile and desktop application. Using the SSO module helps users to manage their password on a single sign-on operations.


    Oil & Energy

Easy to use and awesome!

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
I love the simplicity of Jumpcloud! I like how you can click a button to run a command, to use Jumpcloud Assist to remote into someone's PC.
What do you dislike about the product?
Sometimes a PC will lose contact with Jumpcloud
What problems is the product solving and how is that benefiting you?
Manually entering a new user in the system, when I can easily import, running commands, investigating user login times


    Consulting

Easy to configure MDM solution

  • November 09, 2023
  • Review verified by G2

What do you like best about the product?
- Integration with Apple devices
- Intuitive user interface
- Great live support
- JumpCloud University is great training!
What do you dislike about the product?
Policies seem to be best managed by Device Groups - would be nice if it was easier to integrate with groups of users
What problems is the product solving and how is that benefiting you?
Tracking devices and patch management


    Cary W.

Great service - easy to manage

  • November 09, 2023
  • Review verified by G2

What do you like best about the product?
Jumpcloud allows us to easy manage users and groups, policies, and SSO. There are many integrations with the apps we use and allows a centralized spot to manage them. Support has always been fast and top notch. Setup was easy and we had the support of the Jumpcloud team throughout the entire process.
What do you dislike about the product?
There is not much to dislike. I think some impovement could be made to the user's dashboard. When you have a lot of SSO integrations, there is no way to search for a particular one. You just have to go through the list.
The only other dislike is for OS upgrades. There is not an option to push updates during certain hours.
What problems is the product solving and how is that benefiting you?
Jumpcloud allows us to better manage our users and user access. We primarily use it for password security, single sign on, and device management.


    Will L.

Easy to Implement, Surprisingly Functional

  • November 09, 2023
  • Review verified by G2

What do you like best about the product?
Jumpcloud has a powerful MFA platform that is constantly growing and expanding. My office uses this for both SSO, Password Keeping and security monitoring. The implementation was quick and painless, though it required hands on time to get it moving. We've been using this since implementation with no down time and only minor issues that were fixed with a quick restart. We are on the free tier which has all the features and saves us considerably given the size of our team.
What do you dislike about the product?
The documentation could be more focused on end-user skills and usage - it is difficult to have employees work through a wiki to troubleshoot. Some apps are minorly buggy and the password keeper requires constant restarts.
What problems is the product solving and how is that benefiting you?
Our office needs a comprehensive security solution and jumpcloud offers that and more in a single platform. The password keeper is strong and lets us share common items across the network.


    Gaurav K.

Feature Rich Solution Best in Market

  • November 09, 2023
  • Review verified by G2

What do you like best about the product?
It is an excellent solution for managing user identities and access across several devices and applications.

Its user-friendly design and ability to easily connect with many platforms make it a powerful tool for IT teams, particularly in contexts where numerous operating systems are used.

JumpCloud's robust user management and security capabilities, such as Multi-Factor Authentication (MFA) and device management, is the best for improving overall organisational security.

Step-by-step configuration facilitates solution implementation and provides a guided approach with numerous integration touch points.

They also have one of the best support team to assist you whenever you feel you're stuck anywhere.
What do you dislike about the product?
Pricing is bit on a costlier side if we check the complete solution as a whole.
What problems is the product solving and how is that benefiting you?
Primarily Endpoint Management


    Sean P.

Jumpcloud delivers for IT Teams

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
JumpCloud has great functionality and features that IT teams actually need. It helps simplify and manage our tech stack. It was very easy to implement and use (unlike less modern solutions like our on prem active directory)
What do you dislike about the product?
JumpCloud itself is really great. We also use their password manager (Jumpcloud PWM) and I must say that part seems not fully built out/optimized yet. It works, but it is a bit clunky and we've had some issues with it. Products like BitWarden are more built out and work better IMO. But this is a very small part of JumpCloud for us, the rest has been great!
What problems is the product solving and how is that benefiting you?
A cloud based modern AD that doesn't rely on on-prem connections. It works regardless of where the devices are located.


    Computer Software

Easy to use and intuitive

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
Menu is intuitive, and very easy to use, almot self explanatorie
What do you dislike about the product?
Documentation could use some clarifciations
What problems is the product solving and how is that benefiting you?
Configure a LDAP server for my instance


    Ishan R.

Tested and Used Jump Cloud a s Cloud Radius

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
centralized access to Wifi authentication
no extra hardware required
support was quick and knowledgeable
What do you dislike about the product?
Inorder to change the password user has to login to the jump cloud platform. There is no reverse sync from Microsoft cloud to Jump cloud.
What problems is the product solving and how is that benefiting you?
Users can now use their Microsoft email credentials to log in to wifi instead of separate wifi credentials.