JumpCloud
JumpCloud, Inc.External reviews
3,738 reviews
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JumpCloud has a smooth SSO Flow
What do you like best about the product?
JumpCloud has helped us integrate our organization applications and implement SSO for those to smoothen access!
What do you dislike about the product?
Nothing as of the moment, we are happy with services
What problems is the product solving and how is that benefiting you?
JumpCloud has helped enhance our login to the company approved application platforms.
Nice MDM Solution!
What do you like best about the product?
JumpCloud made it easier to access my company applications
What do you dislike about the product?
Nothing right now, all is well as of now!
What problems is the product solving and how is that benefiting you?
My company applications access was a hassle due to multiple credentials, JumpCloud made it easy to access in one go!
One place to handle all our user access and device management
What do you like best about the product?
It actually makes our IT operations very easy because of centralization of user accounts. Single sign on can be used easily to connect the users to applications such as Salesforce or Google Workspace. It is simply quite phenomenal to be able to manage all our windows Mac and Linux devices with the use of a single console. This universal practice will save us a lot of time everyday. It simplifies the process of securing our end points and users a great deal.
What do you dislike about the product?
New administrators may find learning an uphill task. Some time is required in order to master all so powerful features, configurations. It is also my observation that reporting could be more dynamic to get more insight. On some occasions, the critical issues do not get immediate attention as we would like them to through the support response time. The price is also likely to go very high as your installation users scale up.
What problems is the product solving and how is that benefiting you?
Prior to our use of JumpCloud we had a disjointed IT system. We had different sets of tools to manage the user accounts devices as well as access activities to the cloud applications. It translated to manual labor on a continuous basis and a possible threat to security. JumpCloud has now been able to make everything into a single unified platform. Our device policies and user identities, as well as regulation of app access, is centrally managed through a single pane. This has tremendously saved our administrative burden and highly enhanced our security.
Awesome for Software Management
What do you like best about the product?
All of its Software Management and Remote Assist features
What do you dislike about the product?
Nothing as of now, everything seems fine
What problems is the product solving and how is that benefiting you?
JumpCloud has made access to company applications hassle-free by its wide integration support to the applications.
Finally, one login for everything, JumpCloud makes our IT life so much smoother
What do you like best about the product?
The unified identity and devices management, certainly, is my favorite feature of JumpCloud. Directory-as-a-Service is a massive victory in itself that has enabled us to gain centralization of identities without having to even have an on premise Active Directory in play which has been massively liberating. Second, its full cross platform MDM capabilities are cracking. We can manage and secure all windows, Mac, and even Linux devices, with just a single console, making sure that all devices have the same security policies. In addition, the SSO and MFA built-in allow easy access to all our applications in the cloud and provide an easy and highly secure log in to the users. It actually lives up to the reputation of being that everything directory.
What do you dislike about the product?
Although it is good, it is one of the parts that might be difficult with JumpCloud. The initial learning curve will be as an administrator and is especially present during the configuration of more complex policy settings or integrations. Not all the more complex functions are immediately obvious in the setup. And in terms of pricing where very small companies or companies with certain niche integrations go, sometimes the pricing level might seem a bit high after you start adding more features or users.
What problems is the product solving and how is that benefiting you?
JumpCloud is ironically coming to our rescue of decentralized and complex IT management, especially the part of user identities and device security in a cloud-first environment. Prior to JumpCloud, we used to manage independent systems: Windows on-prem Active Directory, a third-party MDM (Macs), and multiple cloud services having their identity stores. This resulted in a diffused user experience, a provisioning nightmare, and security coverage blind. JumpCloud now brings all of that together and serves as our "single source of truth" concerning user identities, device policies and access to applications. It has streamlined our hiring and firing process, greatly decreased our IT costs and created a much more formidable, unified security stance throughout our complete IT structure.
Great for Patch and policy management
What do you like best about the product?
Pre-configured policies in policy management helped us to manage the usage of the devices.
Patch management also helped us to push the updates and deploy softwares using software management.
Patch management also helped us to push the updates and deploy softwares using software management.
What do you dislike about the product?
The gui can be improved better, to be more user friendly for first time users
What problems is the product solving and how is that benefiting you?
Patch management, software management.
Using JumpCloud as our main directory service
What do you like best about the product?
It is ideal for different needs that it is very useful and simple fast to manage the access as passwords and integration of the user of the cloud directory and I also love the documentation and the learning curve.
What do you dislike about the product?
It is a great product and there are no complaints from me and my team.
What problems is the product solving and how is that benefiting you?
JumpCloud is a necessary product to manage identities and the application works well and is excellent because it benefits us a lot in the complex and unified user management and that allowed us to administer different corporations and turned more than a directory to achieve more things.
Best MDM Solution !
What do you like best about the product?
JumpCloud and its device level policies!
What do you dislike about the product?
Nothing as of now. JumpCloud is on right path
What problems is the product solving and how is that benefiting you?
SSO feature enabling smooth access to organization's applications!
Cloud Directory Service- JumpCloud
What do you like best about the product?
User friendly, Easy to use, Supports both cloud and on prem directory integrations. Easy to manage Mac devices using Jumpcloud MDM.
What do you dislike about the product?
Jump Cloud LDAP does not support MFA. Jump Cloud Password Manager does not support user enrollment analytics.
What problems is the product solving and how is that benefiting you?
User Management across multiple SAAS applications
Easy-to-deploy cloud-native software with features for managing SaaS resources and identities
What do you like best about the product?
I liked that it simplifies the IT structure and has everything we need, plus its cloud-based and easy to use and manage passwords and user control for identity verification.
What do you dislike about the product?
The interface needs to be improved as well as the documentation for certain functions.
What problems is the product solving and how is that benefiting you?
This solution is excellent for meeting the requirement of having a single user account and managing identity and access manager. In addition to that, cloud directory service and mobile device management. Adding passwords and managing them through a consistent interface and improving everything has really been great.
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