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Overall the experience is smooth and mostly without issue.
What do you like best about the product?
UI is easy to navigate, find what I'm looking for, and do what I need to
What do you dislike about the product?
We have an issue of some computers randomly not connecting to jumpcloud on log in which means we are unable to use jumpcloud's features to get that user logged back in.
What problems is the product solving and how is that benefiting you?
Ensuring our macbooks are secure.
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Great tool for multiple OSes
What do you like best about the product?
Handles macOS, Windows and Linux
Easy to navigate portal
Easy to navigate portal
What do you dislike about the product?
Can be cumbmersome to package applications
What problems is the product solving and how is that benefiting you?
Managing our Linux devices
JumpCloud Operates Fairly Well
What do you like best about the product?
I like how JumpCloud can conntect to all kinds of devices, ranging from Mac, Windows, and Linux. JumpCloud makes it easy to automate many features, such as running scripts to install softwares. It is easy to connect various policies as well. Customer support responds quickly as well.
What do you dislike about the product?
The main issue I have is the 'commands' feature. When running commands individually, it is difficult to determine if a command is still running or pending. JumpCloud also does not provide support for scripts. Sometimes JC level 1 customer support are not helpful.
What problems is the product solving and how is that benefiting you?
JumpCloud allows me to manage all users devices with ease, such as resetting user passwords. JC also helps ensure that user devices are secured by binding users to their provided devices. The directory insights has been useful to ensure users are in compliant. SSO makes it easy for users to login to various applications without having to remember passwords for them.
JumpCloud is a great new tool!
What do you like best about the product?
JumpCloud is like having a reliable friend in the IT world. It simplifies user management and ease of integration using Windows, macOS, and Linux, to make your life easier. With features like Single Sign-On and Multi-Factor Authentication, it ensures security without the hassle. Think of it as your tech-savvy buddy who takes care of all the complexities, allowing you to focus on what you do best. Plus, its user-friendly interface and automation make setting up and managing accounts a breeze. With JumpCloud by your side, you can navigate the IT landscape with confidence, knowing you have a dependable companion ensuring your digital world stays safe and secure. The customer support is great someone reached out to me almost immediately.
What do you dislike about the product?
I would have liked to see more training videos.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the hassle of juggling multiple platforms and user accounts, streamlining IT management like a helpful friend. By centralizing user management across Windows, macOS, and Linux, it eliminates confusion and simplifies access. With Single Sign-On and Multi-Factor Authentication, it boosts security, protecting you from potential threats. Automating tasks like user provisioning saves time and reduces errors, making IT processes efficient and stress-free. JumpCloud becomes your trusted ally, ensuring your digital life is secure and straightforward. It’s like having a tech-savvy best friend, always there to support you, so you can focus on what truly matters.
A useful tool in the sysadmin toolbelt
What do you like best about the product?
Very simple to use to administer a collection of machines. In my case on a small scale where it isn't worth spinning up a more complex AD setup. It's as easy as sign up for an account, install the tool on each endpoint, and away you go.
What do you dislike about the product?
Nothing much I can think of at this point. I think it's once uninstalled the endpoint management tool on a rarely used system but that was easily resolved by installing it again.
What problems is the product solving and how is that benefiting you?
Small scale user management and SSO for endpoints in a charity.
Easy and Seamless – from setup to daily usage
What do you like best about the product?
The fact that you can onboard yourself and set up everything, even for free for up to 10 users, is unseen compared to the biggest players in the industry. Also, everything is very easy to understand and straightforward. In case you don't know, the documentation answers everything. Thumbs up!
What do you dislike about the product?
I was not able to find a single thing that I dislike about JumpCloud so far.
What problems is the product solving and how is that benefiting you?
I just needed SSO, Password Policy Enforcement and IAM for a SMB, and JumpCloud serves perfectly!
Sensacional
What do you like best about the product?
Uma das vantagens mais notáveis da integração com LDAP no JUMPcloud é a simplificação do processo de gestão de usuários. Tradicionalmente, a administração de identidades em um ambiente LDAP pode ser complexa e demorada. No entanto, o JUMPcloud simplifica esse processo, proporcionando uma interface intuitiva e fácil de usar. Isso permite aos administradores de TI adicionar, modificar ou remover usuários de forma rápida e eficiente, sem a necessidade de lidar com configurações complicadas.
What do you dislike about the product?
Para usuários inexperientes ou organizações que estão apenas começando com soluções de gestão de identidade, o JUMPcloud pode parecer complexo inicialmente. A variedade de funcionalidades e opções de configuração pode ser esmagadora para aqueles que não têm experiência anterior em administração de TI, o que pode dificultar a implementação eficaz da plataforma.
What problems is the product solving and how is that benefiting you?
Integração LDAP com outros fornecedores.
A great cloud hosted User Directory and Device management solution for businesses
What do you like best about the product?
Its a great cloud based solution for managing endpoint devices (macOS and windows) and user authentication. Its very easy to create a user and assign them to device(s). Device insights is also very helpful as well for endpoint troubleshooting. Works very well for a mixed environment of windows and macOS devices. Decently cost efficient for small to medium size businesses if you're looking for a cloud directory service and an MDM in one platform.
RADIUS service works as expected as well with little issues.
RADIUS service works as expected as well with little issues.
What do you dislike about the product?
Subscription/pricing model has changed significantly over the years so depending on your needs, you really got to figure out exactly what you want/need from them. Its priced per user. Its efficient if you use both their directory service and device management together.
What problems is the product solving and how is that benefiting you?
RADIUS authentication for wireless network access
Jumpcloud provides acceptable performance
What do you like best about the product?
I find Jumpcloud to be relatively user-friendly and easy to administer for beginners.
What do you dislike about the product?
I find Jumpcloud's use cases to be limited in scalability, and I would love to see Jumpcloud diversify their approaches to SCIM and ABAC in the future for more options in automating access control.
What problems is the product solving and how is that benefiting you?
Jumpcloud solves SSO and user directory problems for my organization.
Very simple and easy to setup and use a great service
What do you like best about the product?
JumpCloud enables you to gain more insights over devices through the use of their MDM service as well a way to easily view users and groups from different directories such as AAD or Google Workspace.
What do you dislike about the product?
To me, their can be a couple of downsides to JumpCloud such as the lack of policies that can be anabled on devices, but as a whole, its great and this would not make me stop using it.
What problems is the product solving and how is that benefiting you?
JumpCloud is an easy place to view insights and metrics about devices, joined to MDM and apply the policies which they have. You can also have automated enrollement for Apple Devices. As a whole it offers a place to manage all devices in one place.
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