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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,693 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Great system and solution!

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
One system that allows for seemless login and control.
What do you dislike about the product?
Inconsistent updates and feature adoption.
What problems is the product solving and how is that benefiting you?
A unified endpoint management system.


    Pulkit C.

Good starting point for figuring out IDP

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
I like the user experience. It is very easy to set up the IDP and implemet it frequently. The features are awesome and there is a lot. It integrates with Zscaler and a ton of other SSO applications which is great.
What do you dislike about the product?
Sometimes the actual quality and reliability. But not often
What problems is the product solving and how is that benefiting you?
It allows me to connect to SSO apps and manage users within that app in a test environemnt. It is very useful because I can easily pivot to different use cases.


    Computer Software

Cost efficient MDM you can't leave out of assessment

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
Great integration with multiple endpoint OS
Full control of the endpoint and Incident Response oriented features
Daily usage facilitates the work of a small IT team
Responsive customer support
What do you dislike about the product?
Could do better at the implementation ease but we are confident this will be improved
What problems is the product solving and how is that benefiting you?
Making sure we have control over a very decentralised multi-OS state of endpoints
Help us ensure our endpoints are compliant with our internal and external security policies


    Retail

JumpCloud Swift Progress in Identity Management

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
The platform is designed with a user-friendly interface that makes navigation and configuration a breeze. This ease of use extends to the management of both Windows and Mac computers, allowing for seamless integration and control across different operating systems. Additionally, JumpCloud's commitment to Zero Trust security principles ensures that our organization's data and resources are protected with the highest security standards.
Having used JumpCloud for three years, I've been impressed with the rapid evolution of its functionality and quality. The platform continuously improves and adapts to the changing needs of modern IT environments, making it a reliable and forward-thinking solution for identity management.
What do you dislike about the product?
One aspect I dislike about JumpCloud is the learning curve associated with it, particularly for teams that are new to cloud-based identity management. While the platform is user-friendly, there is still an initial adjustment period required to fully understand and leverage its capabilities.
Additionally, the pricing model, which is based on the number of users, may not be the most cost-effective option for very small or very large organizations.
What problems is the product solving and how is that benefiting you?
JumpCloud allows for the centralized management of both Windows and Mac computers, regardless of their location.
The platform provides SSO capabilities, which streamline the login process for users by allowing them to access multiple applications with a single set of credentials.
JumpCloud's MDM features enable me to manage and secure mobile devices, ensuring that they comply with our organization's security standards.
The platform's conditional access policies allow me to enforce access controls based on specific conditions, such as user location or device compliance.


    Chux I.

Awesome Device & Identity Management Solution.

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
using jumpcloud has made identity and device management easy especially across multi OS and Device types. Its easy to setup and can integrate with so many other solutions.
What do you dislike about the product?
There's really nothing to dislike. But i'd say i missed the days of direct support from Jump cloud without regional vendors.
What problems is the product solving and how is that benefiting you?
Jump cloud solves a major problem of managing remote users credentials with multiple device types.


    David L.

Very user friendly with rapid real time support

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
The admin feature to setup SSO Apps, Users, User Groups and Device Groups!
What do you dislike about the product?
Getting used to User Group Folders and bounding users.
What problems is the product solving and how is that benefiting you?
Eliminates the learning curve for making your company compliant.


    Jonathan W.

A good secure solution for a wide customer base

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
ease of use as an administrator, ability to confirm to users on timed scale
What do you dislike about the product?
inability to reset password, can sent out password reset but cant see a way to reset password to one of our choosing
What problems is the product solving and how is that benefiting you?
securing the suers accounts. helping to provide a solution that works for us and for the userbase as well


    Niko T.

Experience gets better and better!

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
- JumpCloud integrates with a wide range of applications, services, and infrastructure, making it easier for organizations to implement and maintain a cohesive IT ecosystem.
- Beyond user management, JumpCloud offers device management features, allowing IT administrators to enforce security policies, execute commands remotely, and ensure that devices comply with organizational standards.
- One of the standout features of JumpCloud is its ability to manage and secure devices across different operating systems.
What do you dislike about the product?
- The breadth of JumpCloud's features and capabilities can present a steep learning curve for some users.
- For small businesses or startups with limited budgets, JumpCloud's pricing structure can be a concern.
What problems is the product solving and how is that benefiting you?
JumpCloud is designed to address several challenges that organizations face with traditional directory services, such as Windows Active Directory (AD). By providing a cloud-based directory service, JumpCloud solves problems related to the management of user identities, access controls, and device management in a modern, distributed IT environment.


    Tal G.

Useful but not intuitive enough

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
Ability to control employees devices, to comply with SOC2 and ISO 27001 certifications
What do you dislike about the product?
a bit complicated and not intuitive enough
What problems is the product solving and how is that benefiting you?
the need to control end enforce security rules on employees devices to complly with certifications/regulations


    Avijit M.

good product

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
Support of multiple OS. ability to run custom commands in multiple OS.
What do you dislike about the product?
Unable to run, Custom Ps script with application package.
What problems is the product solving and how is that benefiting you?
Endpoint MDM enforcement, Security and organization policy implement and execution