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Multiple OS MDM
What do you like best about the product?
JumpCloud has a lot of integrations it's very easy to use and it supports all the main operating systems Windows, Mac, Linux
What do you dislike about the product?
When using "Device trust" with Okta you need to verify that the JumpCloud agent is installed on the computer and it takes 2 more clicks to login.
Device trust has only 4 conditions and is shoud have more and custom ones.
There is no buit in option to deploy a certificate on Windows & Ubuntu.
Device trust has only 4 conditions and is shoud have more and custom ones.
There is no buit in option to deploy a certificate on Windows & Ubuntu.
What problems is the product solving and how is that benefiting you?
controling my workstations and making sure they are all updated and my security standards is a must on every workstation.
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Single Sign on via Jumpcloud
What do you like best about the product?
The best and Simple step is to Integrate the SSO with Jumpcloud. No worry to learn the multiple passwords and easy to Implement.
What do you dislike about the product?
Sometime it takes time to load the Page, maybe this is due to the Internet.
What problems is the product solving and how is that benefiting you?
I did not need to learn the Multiple Password for multi apps. This really helps me to solve this case.
Enhance security of your organization with Jumpcloud
What do you like best about the product?
Jumpcloud Password Manager, which is more secure than any other Password manager.
What do you dislike about the product?
Jumpcloud Remote access is not as smooth like others platform.
What problems is the product solving and how is that benefiting you?
Jumpcloud is solving many problems for our organization. During user onboard and user management, securing user devices, remote support, Policy enforcement for the users, less privilege for users, offboarding users and secure password share by utilizing password manager.
It is very easy to implement JumpCloud.
What do you like best about the product?
The user interface where you can add and review users, devices and policies is very easy to use. From a single dashboard we can manage all the devices and users and it has been a win-win for startups like us. As an admin, there is no fight in terms of security and implementation documentation is up to mark. I also use it for one of our clients devices where logging into the system using Jumpcloud Push notification on our mobile phone is so easy and intuitive.
What do you dislike about the product?
I do not see any thing as yet worth disliking about.
What problems is the product solving and how is that benefiting you?
Cloudbased Security for your devices and users. It's done exelently. It saves a lot of time and effort to manage these things!
easy to use
What do you like best about the product?
jumpcloud password manager,
management
security
management
security
What do you dislike about the product?
added password in password manager application but still pops up in the browser if you log in to web browser
What problems is the product solving and how is that benefiting you?
password manager
user
user
Unified IT Platform
What do you like best about the product?
We love how JumpCloud has seamlessly integrated with and complemented our Google Workspace ecosystem. The team at JumpCloud is also highly responsive from our CSM to the tech support team. I can recall bringing up an issue we had with the Remote Assist feature to their TechSupport team and it was silently fixed not too long after!
What do you dislike about the product?
As JumpCloud is still being developed, there are some features that still need tweaking, but their team is always actively working on adding new features and fixing issues here and there!
What problems is the product solving and how is that benefiting you?
Prior to JumpCloud, we were struggling to handle our IT ecosystem due to their being no MDM like function native to Google Workspace. We also needed to implement SSO to secure login to some of our most important applications. There was no other platform that offered those functions as well as identity management that integrated so seamlessly with Google Workspace other than JumpCloud. Without this platform, we would've had to consider Microsoft's ecosystem which would've required a complete overhaul.
Clean and Simple AD/MDM
What do you like best about the product?
Jumpcloud has a clean and easy to use UI which makes any actual admin tasks less of a headache. As an IT admin elevating users, remote desktop, and device statistics are things I use practically every day. Redeploying the agent isn't too difficult but still requires being hands on with the machine.
What do you dislike about the product?
Not the most resileant software, sometimes OS updates or password changes will break the user agent on devices. Frustraighting when a user attempts to update their password only to find out that the agent has reported for weeks.
What problems is the product solving and how is that benefiting you?
Jumpcloud makes syncing Active Directory across multiple services extrememly easy. Remote desktop is always useful and managing user passwords and on device permissions.
Platform agnostic SSO and MDM with ever increasing value by the year
What do you like best about the product?
We love that it is platform agnostic meaning with can manage Windows and Mac, Android and iOS with a level of consistency whilst implementing zero trust features like for example no access to Dropbox unlss you have a JumpCLoud account using it on a JumpCloud manged device. We also use the integrated Password Manager which is a huge bonus.
What do you dislike about the product?
Needs integrations with HaloPSA, Hudu and or similar core MSP centric tools. Could use some meaningful PDF reporting.
What problems is the product solving and how is that benefiting you?
Platform agnostic MDM. Identity management. Password management.
JumpCloud has been a game changer for our security and remote device management.
What do you like best about the product?
We are a small organization, but it has reduced risk, and provided so many needed tools in one subscription. When we ooked it was hard to find an MDM, Password vault, Sofware maintenance, and remote access tool all in one for MACs, PCs, Phone and Tablets. All in the budget for our growing Non Profit. The Support team is personal and friendly, and is willing to jump on a share to get you through the issues quickly. As a newbie to the MDM world, they have been generous with their time and assistance.
What do you dislike about the product?
I need more training and video time to actually use this application to its fullest.
What problems is the product solving and how is that benefiting you?
We needed a tool above and beyond the Google MDM solution that also offered MAC devices and Phones. Google also at the moment doen not support as many policies around software updates and pushing software with the same level of inventory control. As a remote Support person and administrator I cna in many cases set my policies and I know they will emain consitent across all out devices.
Easy to set up, Easy to manage
What do you like best about the product?
The best part of jumpcloud is really how everything is built into one space. Identity, ways to use an identity, device management, etc. I use the product for everything from radius server for WiFi to device management and unattended access to service machines. JumpCloud also innovateds quickly. New features are coming out all of the time!
What do you dislike about the product?
Lacking a few features compared to jamf or intune, but they also support multi-os and do things those apps can't do so not really a dislike, just looking forward to even more feature parity than there is now!
What problems is the product solving and how is that benefiting you?
Jumpcloud solved unified identitues, device management, SOO, remote support, and so much more!
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