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Fast, Reliable and Helpfull Customer Service
What do you like best about the product?
The syncronization between the apps, Customer support and easy to use. Jumpcloud offers many features and integrations.
What do you dislike about the product?
The filtering and reporting system needs to be better.
What problems is the product solving and how is that benefiting you?
Its easy, fast and reliable. The documentation of the processes could be better. But overall, its easy to use and understand.
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Best experience in single sign-in
What do you like best about the product?
Best use case of jump cloud group management and access control without the need for on-premises domain controllers
Ease of setup and best-in-budget
It offers features like dynamic groups that enable automation based on user and device attributes
Ease of setup and best-in-budget
It offers features like dynamic groups that enable automation based on user and device attributes
What do you dislike about the product?
In the short term of use, I have no query of dislike in this budget.
What problems is the product solving and how is that benefiting you?
It solves my single sign-in problem and freely remote support and access management.
Jumpstart your IT with JumpCloud!
What do you like best about the product?
JumpCloud removes traditional barriers of needing complex and expensive IT systems to unify your tech stack or having disjointed and overlapping IT by providing an affordable yet powerful IT operations platform that provides a solid foundation for any business that wants to move their IT into the cloud.
What do you dislike about the product?
Some addon features such as password manager and remote assist still need a lot of maturing before they can be considered great alternatives compared to what is already available on the market, however, I am seeing continuous improvements for these features.
What problems is the product solving and how is that benefiting you?
Before JumpCloud, we had so many different systems to achieve the same functionality but with no visibility of each other the process was complicated and lengthy for our small IT team. JumpCloud saves us time by centralising our core tech stack and gives us great visibility into threats and shadow IT that was hard to manage.
Make work happen with simple secure access
What do you like best about the product?
Jump cloud platform can be used as on-premise as well as cloudbased it use to authenticate,authorize and manage users,devices,and applications.
What do you dislike about the product?
training should be provided to customers and users
What problems is the product solving and how is that benefiting you?
I can make customer aware to secure cloud resources with jumpcloud
JumpCloud Device managment and patch manage
What do you like best about the product?
We like device management patch management and remote assistance tools.
What do you dislike about the product?
We like all but if possible please add asset management in future
What problems is the product solving and how is that benefiting you?
We have benifit of device managment and patch managment we used WSUS server but patch managmnet is good
MDM & SSO Solutions at its best
What do you like best about the product?
Among the frontier in the IDM , MDM , SSO solutions under one platform. Easy navigation and configrations with best guidance or checklist to ensure all thats running smoothly.
Implmentation wise its quite a breeze.
Implmentation wise its quite a breeze.
What do you dislike about the product?
Some limitation on getting the SSO to be conigured due to its bsing other appliations license subcriptions.
What problems is the product solving and how is that benefiting you?
All uner one roof.
The best rounded identity and device management service
What do you like best about the product?
Jumpcloud offers a great one stop shop for many identity and device managment tools. Some notiable feature is their online dashboard that is simple and offeres great insisghts. Intregrating Azure/Google to SAML is simple, even down to using their AD sync agent and Desktop Agent. Everything I've done with Jumpcloud has been on Windows, but the most useful feature is creating powershell commands and the ability to schedule them out and assign them to groups of devices. Their support is good about responding and fixing downtime and issues are resolved quickly and efficicently, even if its after hours.
What do you dislike about the product?
They offer Windows MDM support, but haven't leveraged it to its fullest (yet). Its not a complete 1 to 1 replacement for AD.
What problems is the product solving and how is that benefiting you?
SSO with products that we can use it on and syncing with Azure/Entra has been great for our users to reduce the IT overhead and number of passwords to maintain.
Easy integrate with G-Suite
What do you like best about the product?
Easy setup for the SSO for G-Suite and other applications
What do you dislike about the product?
Pricing is a bit high for enterprise level
What problems is the product solving and how is that benefiting you?
Single Sign on for enterprise software
JumpCloud or JumpBack!
What do you like best about the product?
JumpCloud is such a differentiating solution for our business. We have the ability to offer solutions to our customers in ways that simply aren't matched by our competitors. In some ways we don't want people to know about JumpCloud so we can keep the market domination to ourselves. We are happy we chose the route of implementing JumpCloud in our business and we look forward to all the additional features and benefits to come.
What do you dislike about the product?
There are some advanced IT service features that we'd love to have but we know they are coming. The remote management tools are improving and we're happy to see the progress.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us avoid the barrier of major migrations from one system to another... ie. Google Workspace and Microsoft 365.
Our users can leverage whatever platforms they prefer and we can still wrap central management tools and strategies around the IT enviroment for success operations and security.
Our users can leverage whatever platforms they prefer and we can still wrap central management tools and strategies around the IT enviroment for success operations and security.
Device management reimagined
What do you like best about the product?
Multiple directories , multiple Operating Systems
What do you dislike about the product?
The cost is slightly high for what it is doing, making it harder to land that smaller client
What problems is the product solving and how is that benefiting you?
Everything - I can help clients streamline their IT infrastructure and support
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