JumpCloud
JumpCloud, Inc.External reviews
3,738 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Greatest tool
What do you like best about the product?
Device management at our fingertips has never been better or easier to implement. The mobile device onboarding is easy to integrate, and if there are ever any issues, we know their customer support has our back. There are many great features to list, but our most used is their password manager. It is our day-to-day tool for our customers' device management.
What do you dislike about the product?
When it comes to Apple backup, we sometimes struggle since there is no backup management for these devices. It is difficult to ensure these devices have a backup with JC. We often have to use a different tool to get backups done.
What problems is the product solving and how is that benefiting you?
Helping us manage our customers devices and passwords.
Mostly good
What do you like best about the product?
It works, password sharing was a big plus for our organization
What do you dislike about the product?
The constant need to sign in again, even multiple times per day. Some basic things (such as how to share passwords) are not intuitive.
What problems is the product solving and how is that benefiting you?
We use JumpCloud for a variety of things, but mostly remote support and management of devices, software, security and policy across a dispersed workforce of over 100 people. Additionally, we have implemented the password manager not just to manage passwords but mostly to be able to manage the sharing of passwords across the organization.
First time using JumpCloud
What do you like best about the product?
I'm a first time Administrator using JumpCloud. I've used many Endpoint management toolsets in the past including InTune, Ninja, ScaleFusion, ManageEngine and have to say that I'm impressed with JumpClouds intuitive interface and straightforward setup. I've inherited the setup of JumpCloud and find it to be far simpler of a learning curve than previous systems. It is easy to navigate and I was able to get up to speed and running very quickly, which has been very valuable in a fast growing organisation. The JumpCloud University is an absolute game changer! Don't change it, you are onto something great at JumpCloud. Others will need to play catchup with you.
What do you dislike about the product?
My initial experience as a first time admin on JumpCloud has been overwhelmingly positive. At this stage, I have no dislikes to mention.
What problems is the product solving and how is that benefiting you?
Currently IM, AM, MFA, UEM. We are also setup as an MSP and in the early stages of offering this to clients.
JumpCloud Review
What do you like best about the product?
Keeping an eye on the health of the devices
What do you dislike about the product?
Sometimes the issues that the MDM can cause
What problems is the product solving and how is that benefiting you?
Keeping an eye on company devices
Jumpcloud from IT manager's perspective
What do you like best about the product?
MDM support is the feature we most use, and find the connection to apple mdm servers to work very well.
What do you dislike about the product?
The change from person to person chat support to AI chat bot was disappointing, in the prior system I would have pointed that the support was one of the major benefits of the platform.
What problems is the product solving and how is that benefiting you?
MDM support of all end user machines. As well as security policy enforcement and code pushing.
Better than using traditional Active Directory.
What do you like best about the product?
That is all centralized in one platform.
What do you dislike about the product?
Needs to have user policy and computer policy.
What problems is the product solving and how is that benefiting you?
The complexity of Active Directory itself and simplifying.
A lot of great tools for the price
What do you like best about the product?
There are a lot of great features in JumpCloud for the price point - MDM, IAM, Password Management, SaaS security, Zero Trust. It's a powerful set of tools and JumpCloud is iterating very quickly.
What do you dislike about the product?
There are a few features that are lacking in comparison to competitors, but workarounds exist.
What problems is the product solving and how is that benefiting you?
JumpCloud has benefited us greatly in the areas of MDM, compliance, password management, and SSO.
Easy management with Jumpcloud
What do you like best about the product?
User friendly dashboard. Works with multiple SSO applications
What do you dislike about the product?
Lack of geofencing capability. Limited reporting
What problems is the product solving and how is that benefiting you?
On boarding users and assigning applications to a specific work group
excellent product, a great ally
What do you like best about the product?
The simplicity of management, the large number of integrations, and the technical knowledge of professional services members.
What do you dislike about the product?
Licensing. I think there are areas that could be improved, for example, suspended users are billed. Another issue is the lack of a free tier for some products that allows for testing.
What problems is the product solving and how is that benefiting you?
Centralized management of devices and login to them.
Amazing
What do you like best about the product?
As every MDM tool the possibility full visibility of all devices on the org. Besides this the fact of including password management and saas management in 1 tool is Super.
What do you dislike about the product?
Nothing in particular. At the beginning i struggle a little bit to fully understand the way it works but now I'm good.
What problems is the product solving and how is that benefiting you?
It helped me a lot to have a better control on Indiecampers laptops. Specially because until now every latop had the same name and we change this because of the arrival of Jumpcloud.
showing 501 - 510