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A Comprehensive IT Solution
What do you like best about the product?
JumpCloud's all-in-one platform for device and identity management has streamlined our IT operations significantly. The seamless integration of Identity Management, SSO, cloud directory, RADIUS server, and remote management tools has eliminated manual device configurations, saving us time and resources. The continuous updates and new features show JumpCloud's commitment to staying relevant and addressing the evolving IT landscape, which instills confidence in their solution's long-term viability.
What do you dislike about the product?
OS and third-party patching as well as remote access features still need a lot of improvement.
Currently, there's no vulnerability management feature
Currently, there's no vulnerability management feature
What problems is the product solving and how is that benefiting you?
The biggest plus at the moment is the MDM feature. Coupled with Apple Business Manager, I don't have to subscribe to yet another SaaS just to provide zero touch deployment for MacOS users.
Being able to manage users, user access, computers and computer settings (using scripts) from one interface is great.
Being able to manage users, user access, computers and computer settings (using scripts) from one interface is great.
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Cetral Hub for all applications or login, convenient everywhere
What do you like best about the product?
Single sign on, multiple applicaions, hub central
What do you dislike about the product?
Not too sure as I may need admin right to run API to tell
What problems is the product solving and how is that benefiting you?
save the effort of storing password or credentials for different applicaions
Easy to use and navigate
What do you like best about the product?
Having used multiple identity management programs in the past, Jumpcloud stands out in it's ease of use and implementation. In the rare instance I needed support, customer service were helpful and quick in organising a meeting and helping to resolve the issue.
What do you dislike about the product?
I would've suggest a password manager but it has been implemented and continues to be refined.
What problems is the product solving and how is that benefiting you?
Making it easier for our team members to gain and retain access.
Simple, easy-to-use, and always improving.
What do you like best about the product?
Device deployments for JumpCloud have been getting easier and easier. Automated device enrollments make macOS setups very easy, and looking forward to enabling end-user portal enrollment for the clients I support.
I used to manage groups all of the time, but with the new dynamic group feature, it's made device and user groups much easier to set and forget.
JumpCloud support is very helpful in chat, and their response time is always great. They won't close the case without a resolution.
I used to manage groups all of the time, but with the new dynamic group feature, it's made device and user groups much easier to set and forget.
JumpCloud support is very helpful in chat, and their response time is always great. They won't close the case without a resolution.
What do you dislike about the product?
Windows Application deployments are a bit limited, and would benefit from implementing some sort of repository where .msi, .exe and other applications typers can be configured and pushed.
What problems is the product solving and how is that benefiting you?
Single-sign-on and SCIM provisioning for applications has been a pain point for some of our clients. We've been able to formulate a project plan to our client that automates the onboarding of clients from their HR system all the way to their end user applications.
Excelente alternativa
What do you like best about the product?
La facilidad de la gestión y sobretodo la capacidad de adptarse a las necesidades de IT. Soporte de la aplicacion. El costo beneficio comparado con Microsoft
What do you dislike about the product?
No he encontrado aun ninguna desventaja en lo que he trabajado
What problems is the product solving and how is that benefiting you?
No hemos tenido problemas aun con la experiencia del uso hasta el momento
Jumpcloud Rocks. Super easy, and a fantastic replacement for self hosted AD without the complexity
What do you like best about the product?
Easy to implement. They keep adding features, and support is good.
What do you dislike about the product?
The pricing isn't necessarily small business friendly.
What problems is the product solving and how is that benefiting you?
It lets me remove directory services from premises, or set up directory services for cloud-first environments.
JumpCloud Review
What do you like best about the product?
Working for a 100% remote company that utilizes Google Workspace but does not manage its devices using Google Workspace, I've fallen in love with JumpCloud's ability to manage devices and software. I can manage my devices and policies using JumpCloud giving me management capabilities that we did not have before.
What do you dislike about the product?
I wish that the PatchMangement was more than just policies, it would be so much better if we could mange the patches granularly instead of just a policy saying on or off, all or nothing.
What problems is the product solving and how is that benefiting you?
In a non-Microsoft environment, I am able to manage my users and devices from a single, robust, application.
The complete cloud directory service suite
What do you like best about the product?
Integration with computers via an easy to install client agent that is compatible with all three major Windows/Mac/Linux OSes.
Other integrated features are helpful such as: insight reports on devices and authentications, remote desktop, enterprise password manager.
Other integrated features are helpful such as: insight reports on devices and authentications, remote desktop, enterprise password manager.
What do you dislike about the product?
Their password management app isn't great, yet.
What problems is the product solving and how is that benefiting you?
Main purpose is to use as the primary cloud directory, for both end-user devices and cloud services, syncing passwords among major services like Google Workspace.
Pretty Good, but room for improvement
What do you like best about the product?
ease of user management with computers and account management
What do you dislike about the product?
using the admin console on iOS. It is basically unusable and very often we need to unlock an account or reset a password when we are on the go, but cannot because the console does not translate well on mobile. So we are forced to make the users wait until we gain access to a computer and log in.
What problems is the product solving and how is that benefiting you?
Password management, but wish the MDM was a bit more intuitive as it would be game changer if it was usable. We use Jamf for our macs and if Jumpcloud was closer to that level of detail, we could use it for our Windows environment.
Your Authentication mechanism is the best bar none and your password manager is fubared
What do you like best about the product?
The simplicity of the Authentication mechanism both in their use and configuration
What do you dislike about the product?
Your password manager is major failure as far as I can tell we almost lost a client because of it
What problems is the product solving and how is that benefiting you?
A single point of truth for all my identification needs
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