JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
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Improved Performance: The app runs smoother and faster than before. No more lag or crashes!
What do you like best about the product?
THe most important thing is we can quickly login and check all the required informaion as a admin. I really appricate it
What do you dislike about the product?
we have not seen yet b, if we really feel any dislike then will update
What problems is the product solving and how is that benefiting you?
(Centralized User Management)No more juggling multiple directories—JumpCloud unifies everything.
(Secure Access Control) With SSO and MFA, it’s easier to enforce security without compromising user experience.
(Cross-Platform Device Management) Managing Windows, macOS, and Linux from one dashboard is a huge win.
(Secure Access Control) With SSO and MFA, it’s easier to enforce security without compromising user experience.
(Cross-Platform Device Management) Managing Windows, macOS, and Linux from one dashboard is a huge win.
Very Good Centralised Tool with all OS
What do you like best about the product?
I like that we can easily take it remotely and manage access as both an admin and a normal user.
I like that we can install anything through the script in JumpCloud.
I like that we can install anything through the script in JumpCloud.
What do you dislike about the product?
We can't enroll the Mobile device and tablet.
What problems is the product solving and how is that benefiting you?
I can install any software to remotly user like out of country.
We can install as per requirement and without disturb the user.
We can support easily to user over other country.
We can manage user acess with Jumpcloud.
We can install as per requirement and without disturb the user.
We can support easily to user over other country.
We can manage user acess with Jumpcloud.
User-Friendly Interface with Room for Policy Enhancements
What do you like best about the product?
I like JumpCloud's user-friendly interface and find the documentation to be great.
What do you dislike about the product?
I find the policies feature not working well on phones and it doesn't always work on PCs. The asset management feature is too simple, and an additional quantity option would be great.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for IT device management, specifically for managing devices outside the office.
Best equivalent to AD for SME's or big companies
What do you like best about the product?
It's AD and user management is an added advantage to organizations who cannot afford Azure AD. It user management comes with a offering that reduces IT support teams to perform better. I would recommend SME's who are intrested in securing their endpoints with AD feature.
What do you dislike about the product?
Commercial could have been lesser for a SME's other than that there are no negatives.
What problems is the product solving and how is that benefiting you?
We were able to solve the user authentication on the endpoints which benifitted the compliance, moreover the UEM and Remote support has been great help for our IT Support team. Patching has been great across multiple operating systems.
Jumpcloud IDAM solution
What do you like best about the product?
JumpCloud provides a centralized, cloud-based identity and device management platform that eliminates the need for multiple on-premises systems. I appreciate how it simplifies user lifecycle management, enables secure Single Sign-On (SSO) across various applications, and supports Multi-Factor Authentication (MFA/2FA) for enhanced security.
The cross-platform support (Windows, macOS, Linux) and remote device management capabilities make it ideal for managing a distributed workforce. Additionally, the user-friendly interface and API integrations help streamline administrative tasks, saving both time and effort.
The cross-platform support (Windows, macOS, Linux) and remote device management capabilities make it ideal for managing a distributed workforce. Additionally, the user-friendly interface and API integrations help streamline administrative tasks, saving both time and effort.
What do you dislike about the product?
nothing as of on dislike jumpcloud is improved lot
What problems is the product solving and how is that benefiting you?
JumpCloud has replaced multiple disconnected systems by providing a single, cloud-based platform for identity management, device management, and secure access control. It addresses the challenges of:
Managing user accounts across multiple platforms without on-premises Active Directory.
Enforcing consistent security policies such as MFA/2FA and password complexity rules.
Provisioning and deprovisioning users quickly during onboarding and offboarding.
Managing devices remotely for both in-office and remote employees.
Managing user accounts across multiple platforms without on-premises Active Directory.
Enforcing consistent security policies such as MFA/2FA and password complexity rules.
Provisioning and deprovisioning users quickly during onboarding and offboarding.
Managing devices remotely for both in-office and remote employees.
Nice expiriance
What do you like best about the product?
Cross-platform flexibility – You’re not locked into one OS or vendor. It works well for hybrid environments.
Integrated device and identity management – You can handle authentication, device policies, and user access from the same console.
Integrated device and identity management – You can handle authentication, device policies, and user access from the same console.
What do you dislike about the product?
Policy coverage gaps – While it’s cross-platform, some OS-specific settings (especially for macOS and Linux) may be less comprehensive than native tools.
Occasional sync delays – Changes to accounts, groups, or policies may not apply instantly across devices, which can frustrate troubleshooting.
Occasional sync delays – Changes to accounts, groups, or policies may not apply instantly across devices, which can frustrate troubleshooting.
What problems is the product solving and how is that benefiting you?
Remote management challenges → Cloud-first approach removes the need for on-prem AD or VPN for basic access and device control.
Slow onboarding/offboarding → Automated user provisioning and deprovisioning across multiple services.
Scalability → Easy to add users, devices, and integrations without major reconfiguration.
Slow onboarding/offboarding → Automated user provisioning and deprovisioning across multiple services.
Scalability → Easy to add users, devices, and integrations without major reconfiguration.
It was nice exprience working with JC team along with customer
What do you like best about the product?
Channel first policy, and customer service
What do you dislike about the product?
Distributor is reaching out to customer directly
What problems is the product solving and how is that benefiting you?
Customer was using only Asset management but we have given complete stack of solution
Unified directory + device management that actually helps a lean IT team
What do you like best about the product?
JumpCloud let us centralize identities, SSO, MFA, and laptop management in one place. We’re an India-based company with internal “clients” (engineering, sales, ops), and onboarding/offboarding went from a painful checklist to a 10-minute, repeatable flow. Policies for BitLocker/FileVault, password rules, and screen-lock are easy to push. SSO to Google Workspace, Slack, GitHub, and AWS works smoothly, and Conditional Access + MFA has cut risk without killing productivity. RADIUS for Wi-Fi and the new patch controls are big wins.
What do you dislike about the product?
I hate that the only way to cancel the subscription is through manually sending an email.
What problems is the product solving and how is that benefiting you?
One directory for users and devices across Windows and macOS
Fast, consistent onboarding/offboarding for internal teams and contractors
Strong MFA and device posture for SOC-2/ISO readiness
Fewer password-reset tickets and shadow accounts
Cleaner audit trail for who has access to what
Fast, consistent onboarding/offboarding for internal teams and contractors
Strong MFA and device posture for SOC-2/ISO readiness
Fewer password-reset tickets and shadow accounts
Cleaner audit trail for who has access to what
Best MDM of the century
What do you like best about the product?
JumpCloud stands out for its seamless identity and access management. Its intuitive interface, robust security features, and cross-platform support simplify IT tasks, enhancing productivity. The centralised dashboard ensures easy user and device management, making it an invaluable tool for modern IT environments.
What do you dislike about the product?
JumpCloud's pricing structure can be perceived as complex by some users. The platform offers a variety of services, including directory-as-a-service, device management, and identity access management, each with distinct pricing tiers.
What problems is the product solving and how is that benefiting you?
Software deployment
Good application for HIPAA compliance
What do you like best about the product?
It's device management and policies are very easy and helpful.
What do you dislike about the product?
Some policies only work on latest OS. So it can be more reliable if it will work on old OS as well.
What problems is the product solving and how is that benefiting you?
It solved the problem of HIPAA compliance.
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